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Netcore Customer Engagement Platform pros and cons

4.0 out of 5
 

Netcore Customer Engagement Platform Pros review quotes

it_user647520 - PeerSpot reviewer
AVP - Marketing at a insurance company with 10,001+ employees
Sep 16, 2017
We got a 30% increase in email open rates due to relevant targeting, 30% increase in overall leads, 12-15 man-hours savings per week due to automation.
FP
New Product Introduction Manager at Buffalo Wild Wings - Fralich, Inc.
Dec 29, 2020
We can trigger emails and actions based on their behaviors, which is very beneficial.
 

Netcore Customer Engagement Platform Cons review quotes

it_user647520 - PeerSpot reviewer
AVP - Marketing at a insurance company with 10,001+ employees
Sep 16, 2017
Customer service is good, but the Netcore Smartech team should strive for improving it further. EMM customer service was far better than Smartech customer service as Smartech needs better coordination between Netcore back end teams, which needs to be improved.
FP
New Product Introduction Manager at Buffalo Wild Wings - Fralich, Inc.
Dec 29, 2020
Interface and design consistency are my two significant cons for this platform.