Mule Anypoint Platform Reviews

Name: Mule Anypoint Platform
Brand: MuleSoft
Rating: 4 (44 reviews)

Vendor: MuleSoft

4.1 out of 5

44 reviews
93% willing to recommend

1,601 followers

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What is Mule Anypoint Platform?

Mule Anypoint Platform is a high-ranking solution that creates a communication layer between disparate systems to eliminate integration problems. The product retrieves and stores data streams from any source type, device, or application, both in the cloud and locally. Mule Anypoint Platform solves the most challenging connectivity problems across Software as a Service (SaaS), service-oriented architecture (SOA), and application programming interfaces (APIs) through connectivity, control, and composability. The unified hybrid integration platform achieves this by creating an application network of data, apps, and devices with API-led connectivity.

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Mule Anypoint Platform is the #1 ranked solution in top Integration Platform as a Service providers, #2 ranked solution in top Business-to-Business Middleware solutions, #3 ranked solution in top Cloud Data Integration solutions, and #7 ranked solution in top Workload Automation solutions. PeerSpot users give Mule Anypoint Platform an average rating of 8.2 out of 10. Mule Anypoint Platform is most commonly compared to Azure Data Factory: Mule Anypoint Platform vs Azure Data Factory. Mule Anypoint Platform is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 23% of all views.

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Mule Anypoint Platform

July 2024

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Helped 793,295 peers since 2012

Featured reviews

Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

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Mohan BS

Senior Specialist at a manufacturing company with 10,001+ employees

The main area where improvements are required in the product revolves around budgeting. The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle. Mule Anypoint Platform is made available with many components, and whether users use them or not depends on their choices. For example, though there is a tool called Anypoint MQ, our organization prefers to pay and use Kafka, as we don't want to use MuleSoft Anypoint MQ. In Mule Anypoint Platform, there needs to be proper segregation to help users identify what they need and don't need, making it an area where users need to be careful when opting for MuleSoft. Mule Anypoint Platform is an integration tool and not an ETL solution. When a user has to deal with a huge number of data, then Mule Anypoint Platform should not be a preferred choice since it can only be used for lightweight purposes revolving around APIs. There is a need to have a clear architectural decision made before opting for Mule Anypoint Platform. When there is a requirement for heavy data transformation, then users need to decide whether to go with Mule Anypoint Platform or any other platform available in the market. Though the tool comes with many useful components, it depends on whether the user plans to use all of its features. Recently, the product has come up with a new feature that is similar to an API catalog. MuleSoft had come up with the UAPIM feature almost eight months to a year ago, which had some concerns in the area of budgeting. Whether you build APIs using Javacore or any other tools, they can be cataloged using MuleSoft's UAPIM feature, for which users need to pay an extra amount, making it an area of concern for users. It would be great if MuleSoft's support team could provide help with the area of Kubernetes.

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Rohit Sircar

Integration Solutions Lead | Digital Core Transformation Service Line at Hexaware Technologies Limited

The most important thing that I have seen is it has removed the data silos because of the three-tier architecture that Mule Anypoint Platform follows The most valuable feature is their integrations and very good API management. I think in the next release if they could work with the low-code…

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Mule Anypoint Platform mindshare

Product category:

As of July 2024, the mindshare of Mule Anypoint Platform in the Business-to-Business Middleware category stands at 12.2%, up from 10.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business-to-Business Middleware

Key learnings from peers

Last updated Jun 30, 2024

Valuable Features

Mule Anypoint Platform offers valuable API management capabilities and rapid development features. Users appreciate the flexibility, vast selection of connectors, and integration ease. Key benefits include quick deployment, ease of use, scalable architecture, and effective API management with robust security features. Observability, stability, and comprehensive support are notable. Cloud-based integrations, DataWeave Language, and hybrid deployment models enhance usability.

"Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP."
"The tool’s API management capabilities are excellent."
"The tool helps with order management and automates the enterprise's orchestration, invoice creation, product maintenance, and product life cycle. The API manager feature helps us configure, secure, and call APIs."

Room for Improvement

Technical support needs improvement. Runtime management has issues. Own connectors are desired. Integration implementation could be better. Customer support is slow. New connectors and more AI features are needed. Documentation is scattered. Pricing is expensive and complex. Templates are missing. Error logging and troubleshooting need enhancements. Dashboard can be better with more charts. Improved compatibility with other services and clouds is necessary. Scalability could be improved. Deployment automations are desired.

"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."
"The product is expensive."
"The tool requires programming language."

ROI

Users acknowledge a return on investment from Mule Anypoint Platform. Detailed figures are not provided. Enterprise-level organizations are more likely to experience significant results, whereas small and medium companies may find it challenging due to pricing. ROI is evident when utilized effectively. There is no doubt about its return on investment.

Pricing

Mule Anypoint Platform's pricing is considered expensive compared to other integration solutions. Users find the licensing and setup costs high, often citing difficulty in calculating costs especially transitioning between different models like CloudHub and RTF. The platform is priced based on volume and vCores, leading to additional costs for connectors and solutions. Larger enterprise customers find it competitive, while smaller organizations seek more affordable options. Support is included without extra charges.

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"The product's price seems to be competent in comparison to other products in the market."
"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."

Popular Use Cases

Mule Anypoint Platform is used for building integrations in retail platforms, hybrid integrations, supply chain networks, and multiple enterprise applications across clouds. It connects systems like SAP, Salesforce, Oracle, and ERP systems, enabling real-time data flows, API integrations, middleware deployment, and API management. Companies use it for orchestration, workflows, and building business logic, primarily in retail, banking, and e-commerce sectors.

Service and Support

Mule Anypoint Platform's customer service and support are generally proficient, engaged, and timely. They offer a client-centric experience with dedicated, responsive teams. Communication is frequent and specialists are sent for specific issues. However, some users report delays and a need for standardized service. Premium support is highly rated, while regular support can vary. Community forums and documentation are also helpful, though some users prefer peer assistance over contacting support directly.

Deployment

Users found Mule Anypoint Platform's initial setup to be generally straightforward, especially for cloud deployments. On-premise installations were noted to be more complex, requiring specialized skills and professional services. Many praised the platform's support and documentation. DevOps integration and automation tools like Azure DevOps, Ansible, Jenkins, and Bamboo were frequently used. Some faced challenges with Kubernetes configurations and required professional help. Initial setup time varied from minutes to a few weeks depending on the environment.

Scalability

Mule Anypoint Platform is highly scalable and suitable for medium to large organizations. It can handle a varying number of users and instances efficiently. Users appreciate its cloud-based scalability, although some suggest more options. Scaling can come with additional costs, and different deployment models may require different approaches. Users generally rate its scalability between seven and ten out of ten, emphasizing its flexibility and capacity for growth.

Stability

Most users find Mule Anypoint Platform stable and reliable without bugs or glitches. Some face issues with connector quality and Java runtime. Stability improves over time, especially when newer versions are released. It rates between seven to ten out of ten in stability. Users highlight challenges with testing, scaling, and troubleshooting but regard it positively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

23%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Retailer

Healthcare Company

Government

Insurance Company

Energy/Utilities Company

University

Construction Company

Non Profit

Real Estate/Law Firm

Media Company

Comms Service Provider

Wholesaler/Distributor

Logistics Company

Outsourcing Company

Hospitality Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Legal Firm

Transportation Company

Performing Arts

Compare Mule Anypoint Platform with alternative products

Learn more about Mule Anypoint Platform

The solution consists of a set of out-of-the-box connectors that work on any type of system and offers a configuration with low coding effort while minimizing the cost and constraints of hard point-to-point connections. The use cases of Mule Anypoint Platform include:

Utilizing APIs for application delivery: Specialists can use Mule Anypoint Platform to jumpstart application development and take advantage of pre-built assets or utilize APIs built anywhere using their CI/CD pipelines. Companies can build APIs from scratch in diverse protocols and test them with built-in support for Maven and Jenkins.
Flexible deployment: Mule Anypoint Platform can be used in any architecture or environment. The product offers its users flexibility and freedom to select between using MuleSoft's fully managed infrastructure or deployment in popular cloud providers like Amazon AWS, Microsoft Azure, and Google Cloud Platform.
Data protection: The product offers high levels of security and compliance with various standards and policies. It can be utilized by companies for protecting data, microservices, APIs, and integrations without development overheads.
API and service management and monitoring: The product offers an all-in-one platform for users to manage, secure, and scale their APIs as well as troubleshoot and diagnose in real time to detect underlying issues.
Custom marketplace building: Mule Anypoint Platform can be used to facilitate the creation of custom marketplaces for customers, partners, and employees. The product offers pre-built APIs, templates, connectors, accelerators, and other integrations for this purpose.

Mule Anypoint Platform Features

Mule Anypoint Platform consists of features for APIs and integrations that are separated into three categories: API management, integration, and deployment and monitoring. These features include:

Anypoint Flex Gateway: This feature is designed to manage and secure APIs running across any environment.
Anypoint API Governance: This feature ensures consistent API security and quality with self-service tools.
Anypoint API Designer: API Designer offers a visual or code-based guided process for designing, documenting, and testing APIs in any language.
Anypoint Studio: Through this feature, users can accelerate implementation with prebuilt modules for common integration requirements.
Anypoint Connectors: This capacity of the solution allows system integration using a web interface or a desktop-integrated development environment (IDE).
Anypoint Code Builder: This is a new feature of the product that is made for developers to design, develop, and deploy APIs, integrations, and automations from a single environment, utilizing an innovative IDE.
Anypoint Monitoring: Through this feature, users can monitor in real time their integrations, APIs, and microservices all in one place.
Anypoint Runtime Fabric: This is a container service that brings cloud benefits to on-premises deployments both in data centers and on a private cloud.
CloudHub: This is the Platform as a Service (PaaS) component of Mule Anypoint Platform.
Anypoint Security: This feature offers advanced defense for users' APIs and integrations.

Mule Anypoint Platform Benefits

Mule Anypoint Platform offers multiple benefits for companies that utilize its services. Some of the biggest advantages of the product include:

Mule Anypoint Platform reduces development time to deliver efficient resource management from a single platform.
The product improves agility with innovative architecture that adheres to customers' specific needs.
The solution utilizes open technologies that provide customers with reusability, modularity, and collaboration opportunities.
Mule Anypoint Platform comes with automated security and governance that ensures customers' data is protected at enterprise levels.
The product has built-in reliability, visibility, and scalability, which make operations more resilient for users.
The solution is constantly updated and ensures a competitive environment for users through flexible services.

Reviews from Real Users

Michael S., a senior enterprise architect at a tech services company, gives Mule Anypoint Platform a high rating and states that the product is constantly improving to help connect applications, data, and devices.

A senior technical architect at a tech services company likes Mule Anypoint Platform for the good stability with an easy setup and good technical support that the product provides.

Mule Anypoint Platform was previously known as Data Integrator.