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MuleSoft Anypoint Platform pros and cons

Vendor: Salesforce

4.0 out of 5

57 reviews
91% willing to recommend

1,792 followers

Pros & Cons summary

MuleSoft Anypoint Platform provides advanced API management features, including Flex Gateway and rate limiting, with excellent integration for cloud and on-premises environments like Salesforce. It ensures stable performance with valuable monitoring feedback while supporting batch and ETL processing across platforms like IBM and Azure. Customers find pricing high and recommend clearer licensing. Improvements are needed in release cycles, technical support, and documentation for better usability and integration with applications such as MDM.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

MuleSoft Anypoint Platform offers excellent integration capabilities, allowing seamless data integration with popular platforms like IBM, Dell Boomi, and Microsoft Azure.

The platform provides a comprehensive API management service with robust governance, including policies such as rate limiting and client ID enforcement.

MuleSoft Anypoint Platform is highly scalable, offering solid performance and the capability to extend using custom Java if needed.

Full lifecycle management is supported by integrating tools like Anypoint Designer and Exchange, enhancing productivity.

The Cloud Hub feature reduces manual efforts in maintaining servers, further automating enterprise operations such as orchestration and product lifecycle management.

CONS

MuleSoft Anypoint Platform's release cycles are deemed slower than competitors, with a need for faster updates and feature rollouts.

The pricing model is considered expensive, with many users expressing concerns over high costs, especially for smaller organizations or those with limited IT budgets.

Technical support is criticized for lacking effectiveness, particularly for more advanced or technical assistance.

Documentation is labeled as insufficient, with calls for better centralized resources for troubleshooting and clearer initial setup guidance.

User feedback highlights a lack of adequate B2B integration capabilities and the need for improved data integration tools.

MuleSoft Anypoint Platform Pros review quotes

MS

MichaelSukachev

Sr. Enterprise Architect at a tech services company with 501-1,000 employees

Apr 28, 2021

The monitoring capabilities of this product are very good because of the feedback it supplies in statistics.

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GenAI Strategist at Wipro Limited

May 9, 2024

The platform's cloud integration capabilities are good.

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Vijay Subramanyam

Delivery Head at cblsolutions

Jul 21, 2023

The most valuable features for us are flexibility, all the features related to connectivity with multiple connectors to the business, and the flexibility of on-premises and cloud deployments.

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MuleSoft Anypoint Platform

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Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

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reviewer1559199

Senior Technical Architect at a tech services company with 11-50 employees

Apr 20, 2021

Customers can make use of Runtime Fabric, an RTF environment.

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Tolulope A. Adeniji

Retired at a educational organization with 11-50 employees

May 6, 2024

Initially, we faced challenges managing numerous scheduled jobs and duplicate entries in our SAP system. To address this, we developed a reusable component in Mule that all applications could use to interact with SAP.

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Senior Specialist at a manufacturing company with 10,001+ employees

Jan 3, 2024

When we talk about the APIs, there are multiple policies one can apply on APIs, like rate limiting policies, OWASP policies, and OWASP security policies, that can be easily configured in Mule Anypoint Platform.

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Self Employed/Independent at a consultancy

Aug 23, 2019

MuleSoft offers with the Anypoint Platform a unified platform for API management and an integration Platform as a Service (iPaaS) as well as an on-premise Enterprise Service Bus pattern.

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AA

associate director at Nagarro

Oct 17, 2022

The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required.

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reviewer1807995

MDG SAP Global Data Architect at a manufacturing company with 10,001+ employees

Apr 5, 2022

Messaging and queueing solution that has good stability and scalability. It can be used for a variety of messaging types.

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reviewer1134165

Head of SOA Center of Excellence at a computer software company with 10,001+ employees

Apr 10, 2024

The tool is very capable and offers a high performance. The tool supports batch processing and ETL processing.

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Show 10 more reviews (out of 55)

MuleSoft Anypoint Platform Cons review quotes

MS

MichaelSukachev

Sr. Enterprise Architect at a tech services company with 501-1,000 employees

Apr 28, 2021

The runtime management and connectors could use some work and are vulnerable to breakage after upgrades.

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GenAI Strategist at Wipro Limited

May 9, 2024

The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution.

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Vijay Subramanyam

Delivery Head at cblsolutions

Jul 21, 2023

One area we'd like to see improvement in is the error logging and troubleshooting process.

Read full review

MuleSoft Anypoint Platform

Free Report: MuleSoft Anypoint Platform Reviews and More

Learn what your peers think about MuleSoft Anypoint Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.

845,040 professionals have used our research since 2012.

reviewer1559199

Senior Technical Architect at a tech services company with 11-50 employees

Apr 20, 2021

Pricing is one aspect of the solution that is troublesome. It's too expensive for smaller organizations.

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Tolulope A. Adeniji

Retired at a educational organization with 11-50 employees

May 6, 2024

Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic.

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Senior Specialist at a manufacturing company with 10,001+ employees

Jan 3, 2024

The cost of the product is an area of concern where improvements are required, especially when compared to other tools, like Dell Boomi or Oracle.

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Self Employed/Independent at a consultancy

Aug 23, 2019

MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market.

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AA

associate director at Nagarro

Oct 17, 2022

Mule Anypoint Platform could improve by having better integration with MDM. There are challenges when doing the interaction at this time.

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reviewer1807995

MDG SAP Global Data Architect at a manufacturing company with 10,001+ employees

Apr 5, 2022

It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved.

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reviewer1134165

Head of SOA Center of Excellence at a computer software company with 10,001+ employees

Apr 10, 2024

The high price of the product is an area of concern where improvements are required.

Read full review

Show 10 more reviews (out of 56)

Product Categories

Product Categories

Business-to-Business Middleware

Message Queue (MQ) Software

Workload Automation

Cloud Data Integration

Integration Platform as a Service (iPaaS)

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Product Categories

Product Categories

Business-to-Business Middleware

Message Queue (MQ) Software

Workload Automation

Cloud Data Integration

Integration Platform as a Service (iPaaS)

Popular Comparisons

Popular Comparisons

Informatica Intelligent Data Management Cloud (IDMC) vs MuleSoft Anypoint Platform

webMethods.io vs MuleSoft Anypoint Platform

SEEBURGER Business Integration Suite vs MuleSoft Anypoint Platform

SAP Process Orchestration vs MuleSoft Anypoint Platform

IBM Sterling B2B Integration Services vs MuleSoft Anypoint Platform

BizTalk Server vs MuleSoft Anypoint Platform

OpenText Trading Grid vs MuleSoft Anypoint Platform

Infor ION vs MuleSoft Anypoint Platform

Cleo Integration Cloud Platform vs MuleSoft Anypoint Platform

IBM Transformation Extender vs MuleSoft Anypoint Platform

See all alternatives

Related questions

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