What is our primary use case?
Microsoft Defender Threat Intelligence is used by a lot of companies to cover areas like endpoint protection, cloud workloads, and Microsoft Office 365, making it a full-blown product.
What is most valuable?
The most valuable feature of the solution is that the tool offers not just one but all of its features or tools to the companies where it is used.
What needs improvement?
The price of the solution is an area of concern where improvements are required. In general, the solution's price needs to be reduced.
For how long have I used the solution?
I have been using Microsoft Defender Threat Intelligence for almost three years. I use the solution's latest version.
What do I think about the stability of the solution?
I didn't face any issues with the tool. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
The tool's scalability is great as it is a cloud-managed product.
Around 1,200 people in my company use Microsoft Defender Threat Intelligence. In the future, we plan to increase the tool's use, starting with 300 employees initially and increasing the limit as the company grows.
How are customer service and support?
I interacted with Microsoft's technical support a couple of times, especially when we had to develop the product, and some issues cropped up occasionally.
Which solution did I use previously and why did I switch?
I have experience with other products like Trend Micro, Kaspersky, and a lot of other products in the market. Some companies offer competitive solutions, but I think if you want a one-stop shop for everything, then Microsoft is the best.
There is a difference between Trend Micro, Kaspersky, and Microsoft. Trend Micro or Kaspersky offer more niche products. Microsoft offers products to cover most of the area in the company.
How was the initial setup?
A person needs to have some knowledge to maintain and configure the tool, but a lot of support from the vendors or integrators is available from the market.
The product's deployment phase consists of getting the installation package from the vendor side and then going step by step with the setup process according to the IT environment, making it an easy process.
The solution is deployed on the cloud.
What was our ROI?
I rate the solution's ROI an eight out of ten. The solution's ability to deal with multiple security issues in our company is something that makes it invaluable for us, as it can cost you millions of dollars if something wrong happens in your environment. The product works for us, and it is good to invest as it offers protection to my company.
What's my experience with pricing, setup cost, and licensing?
The licensing costs of the solution are something that falls under the agreement from Microsoft's end. If you use Microsoft products, it's easy to get the licenses for Microsoft Defender Threat Intelligence. The licensing costs of the solution are balanced, in my opinion, since in some cases, you may need to spend some money, which may not be for the product you want, but for some other products that are more expensive and provide less coverage than what you need. I rate the product's price a six or seven on a scale of one to ten, where one is expensive, and ten is cheap.
What other advice do I have?
I don't have any issues with the tool's price and performance. The tool's performance is one of its good areas. The tool is managed from the cloud, because of which the maintenance is very low.
I think Microsoft Defender Threat Intelligence is one of the best all-in-one systems presented in the market currently.
Before using the product, one needs to have a good overview plan because many of the product's parts need to be implemented in different areas of the company.
I rate the overall tool a ten out of ten.