Micro Focus Data Protector OverviewUNIXBusinessApplication

Micro Focus Data Protector is the #21 ranked solution in best Backup and Recovery Software. PeerSpot users give Micro Focus Data Protector an average rating of 6.6 out of 10. Micro Focus Data Protector is most commonly compared to Veeam Backup & Replication: Micro Focus Data Protector vs Veeam Backup & Replication. Micro Focus Data Protector is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 25% of all views.
Micro Focus Data Protector Buyer's Guide

Download the Micro Focus Data Protector Buyer's Guide including reviews and more. Updated: November 2022

What is Micro Focus Data Protector?

Built on a unified architecture that leverages analytics and automation, Micro Focus Data Protector delivers comprehensive data protection, real-time intelligence, and guided optimization to ensure simple, reliable, intelligent and cost-effective backup and recovery that is just as agile as your current and future IT environments. By standardizing the backup and recovery of information spread across locations, applications, formats, storage platforms, operating systems, and hypervisors, Data Protector provides assurance for mission critical information from the core to the edge, across physical, virtual, and cloud infrastructures.

Micro Focus Data Protector was previously known as Data Protector, OmniBack, HPE Data Protector.

Micro Focus Data Protector Customers

GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company

Micro Focus Data Protector Video

Micro Focus Data Protector Pricing Advice

What users are saying about Micro Focus Data Protector pricing:
  • "We have many competitors who are pricing better, and we believe that our pricing is higher."
  • "The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
  • "Our licensing is on a capacity basis."
  • Micro Focus Data Protector Reviews

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    Individual Contributor at Unemployed customer
    Real User
    Top 10
    User-friendly, competitive, agent-based, and easy to manage
    Pros and Cons
    • "The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler."
    • "We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas."

    What is our primary use case?

    For various customers, Micro Focus Data Protector was used for backup and restore.

    As a technology consultant, I used to deliver projects, and we used to have some concerns about the previous version versus the latest version. Based on that, we had our release going through on these products, which we overcame, and we even succeeded in getting upgraded from the older versions to the latest versions.

    Customers wanted to upgrade from the previous version to the latest version, either on a Windows platform or on a Linux platform as well. They used to have multi-vendor storage boxes as well, and they wanted to know if it was compatible with this new version. 

    They occasionally had an older version or older storage boxes that were incompatible. Based on that, we simply had the most recent support methods and shared them.

    They were attempting to access the new storage, and we tried to find where they were stuck to support those issues.

    What is most valuable?

    The most valuable features of this solution were the features we worked most with which were telemetry, and the scheduler. We just had to onboard where we only had a few basic terms.

    Most features we worked on were on a web console, but they still lack almost all of the features.

    The other route was where they just wanted to learn more about cloud storage and where they wanted to go to applications, auto applications from local storage to cloud, but we couldn't give them the solutions because we didn't have certain enough features, facilities, in our lab environment where we could just work out our good R&D, and so on. But we failed in that situation because we were not given these solutions. That is something we could have done.

    What needs improvement?

    We have so many specific technological cracks in Micro Focus, but we are not getting the features, facilities, or coordination between the global delivery centers and the R&D team that we need to express our ideas. 

    If they can overtake these, either they can go through R&Ds or they can allow us to go through R&Ds it would be helpful. Because we couldn't find certain lab environments where we could just try to succeed in those environments because we can't always go test in the customer environment.

    When a technology consultant provides an idea, it is because they have just gone through the customer environment, they have gone through the lock and et cetera, they are well versed with those, and all they need now are some solutions. However, if I need to work with R&Ds, we don't have those solution architects who can help us manage, test, and implement those environments. 

    That is where we fall short. We couldn't find an environment where we could simply try to go through testing and then implement it in the customer locations.

    DP is a very user-friendly product, and we are transitioning to a web-based environment. It works because we don't have to go through a platform that is dependent on each cell manager individually. Rather, we can try to create a platform-independent solution, such as a portal that can be accessed from anywhere.

    That is one option where I can work out in more central environments where I can just try to manage. We have a number of features where if we find a web portal and a good tool managing the number of devices and even just trying to configure along with a centralized medium and database, CMDB, we have a number of features. We have a very good feature going through centralizing media management, centralizing cell managers, and then working on a centralized media where we can just try to manage them to a cloud, which works very well because it is a centralized environment where we can pitch into it.

    For how long have I used the solution?

    I was only working with Micro Focus Data Protector. I recently resigned and was transferred out of Micro Focus just two days ago.

    It has not been longer than a year. We only recently started using 10.91 before upgrading from the previous version. And we recently worked on version 11 as well, which we successfully upgraded.

    I had been working with Micro Focus Data Protector for 15 years, and I'm currently using DP 10.52.

    I used to even deliver the training and travel across EMEA, I used to travel across Apigee, and we used to deliver the training and even collect their solutions. So we used to provide solutions, training, and even take over projects, as well as deliver and clear up their projects.

    I was employed by Micro Focus until last week.

    Buyer's Guide
    Micro Focus Data Protector
    November 2022
    Learn what your peers think about Micro Focus Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
    656,474 professionals have used our research since 2012.

    What do I think about the stability of the solution?

    Micro Focus Data Protector is a stable solution.

    This product is extremely good. When compared to other storage or backup tools on the market, it is extremely competitive. Most of them are preferable because they are user-friendly, have multi-vendor support, and also support cloud platforms. And we're going through the cloud as well as local storage. We have many specific visibilities, but we couldn't get the chance to explore everything in detail.

    What do I think about the scalability of the solution?

    Micro Focus Data Protector is scalable.

    No one has bothered to take care of the product because we have only been working on it for the last 15 years and most of the customers were satisfied and were using it.

    They had been using third-party products, but they recently migrated to this product because it was user-friendly, easy to manage, and agent-based. We used to even convince them that we worked on cross platforms and so on because it is the only platform that supports cross-platform, backups, disaster recoveries via sites, auto applications, synchronization, and consolidation.

    We have a number of different features and facilities in the product, but we haven't been able to find any such compatible people, those who can simply guide us or even just go through that. But, yeah, we just stayed in these places.

    How are customer service and support?

    I can apologize to technical support because we were better than they were.

    We would take a large amount of time. But now we see that most of them are extremely valuable. They understand the product, but they are not aware of the product.

    Before we had very good people who would work out and give us the results. But now I see, I asked one of the results if I should just consider ITOL, and one of my customers recently stated that they would like to have a language for Portuguese, but I don't believe that language has become available. They have expressed regret that we are not providing adequate support.

    Support is poor, I would rate it a two out of five.

    Which solution did I use previously and why did I switch?

    I was experimenting with various monitoring tools. Working with SDM, Structure Data Manager, and Data Protector with automation and integrations.

    How was the initial setup?

    Here, we have only worked with business clients. We had worked with customers who had complications, and we had customers who were in the early stages of either a fresh setup or a very complex configurations going through the very old versions of an agent and also the different vendor-specific storage boxes.

    Most of them are no longer supported. They have only worked on older versions, such as six, version six, or 5.5. 

    Now they want to import the data into the new service, and we provided them with a solution to import the data. We were successful in one of the customer locations. We used to do fictitious R&Ds because we didn't have the platform to work out and be comfortable and confident in those concepts.

    What's my experience with pricing, setup cost, and licensing?

    Pricing depends on the licensing. Again, because now we are just going through different licensing, going through premium licensing, where we used to just call it a traditional base, we used to even have a capacity-based and et cetera here, but now we have some licensing confusions here. Because the customer now says, "We used to work on previous versions and still have active licenses available, so why don't we migrate or use those active licenses when we decide to upgrade?"

    We have a lot of questions where we get confused because we just say it's possible. The theory suggests that it is not possible because we just tried it when we went to the customer and asked them to upgrade from version nine to version eleven. According to theory, if we want to upgrade from version 9 to version 11, we must first go from 9 to 10.4 and then to 11. But we did R&D, and we were able to export and import IDBs, and we were successful by migrating IDB and upgrading directly from nine to eleven. We succeeded.

    We were concerned because we were unable to obtain the necessary support. DP is an extremely useful tool.

    We have many competitors who are pricing better, and we believe that our pricing is higher. They used to customize those based on the product when they just wanted our pricing because I only see most of the licensing team. Because when I was working from HPE to Micro Focus, HPE had hardware as well as licensing, and they used to manage to go through the imagines between hardware and licensing, which was manageable.

    Micro Focus is purely software, and we don't have that margin where we can reduce the licensing terms or the licensing cost. We lagged because most of them just wanted to go through traditional licensing, they just wanted to go with express licensing because most of the processes were going through virtualization, and so on. 

    We definitely need to improve the price for licensing, in my opinion.

    I would rate the pricing a three out of five.

    What other advice do I have?

    My advice to new implementers is to please first try to understand the current environment and try to find out the prerequisites before proceeding with the solutions. Because most of them don't go with the existing environment, they just start implementing the new environment without understanding their setups. 

    In my opinion, we should first try to understand the setup with their environment team, understand what all of their requirements are, and then proceed based on that. 

    It depends on whether they're going through an enterprise hardware level, virtualization, or even a cloud. My concerns from what I have observed are once we have implemented, they later ask if we have certain features or capabilities available when they should have considered including these features as well before the implementation.

    The issue is that the customer is not convinced by the sales team that the features are available and that they can go with these features, to test their environment. 

    My suggestion is for the sales team to go into their environment, understand their requirements, and then talk about what features we have in our product to give them a clear idea that this is what the environment, this is what the features you may be expecting in your environment. We failed because our sales teams were unable to persuade them in the proper manner.

    I would rate Micro Focus Data Protector a ten out of ten. 

    This is the only product where the majority of them are unsure, either because of the features, which we only have here or because of the manner in which they have been convinced. But when I just work practically and try to convince customers, they are happy with the features that we have in the product. When we approach new customers, they say that it does not include certain features.

    But when I try to convince them that we do have these features, and please let us know what features we need to have in order to compete with third-party products. I hope we have many features in DP, rather than going through because we are now going through a block-based system. If we go through file system backups, a number of integrations, and even big data, we are getting close. I think this is the most wonderful type of feature for what we currently have in Data Protector, where we can explore these things.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Founder at a comms service provider with 11-50 employees
    Real User
    Top 5Leaderboard
    Flexible, very stable, and easy to set up
    Pros and Cons
    • "If you have an idea of what you are doing, it's very flexible and very stable."
    • "The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match."

    What is our primary use case?

    We can back up Oracle databases, SQL databases, Windows machines, Linux, and virtual machines like VMware with this product.

    What is most valuable?

    In terms of configuration, it's very flexible. 

    If you have an idea of what you are doing, it's very flexible and very stable. We've been using it since 2010 without an issue.

    What needs improvement?

    The downside of the flexibility on offer is if you over-configure it, it may fail to function as some configurations may not match. That said, it's a very flexible tool to use it. It helps to start with minimal configuration to avoid misalignment of parameters.

    The scheduling could be better. We thought they had made some improvements, however, the scheduling of backups needs to be more flexible and we need to be able to apply different policies at different times.

    For how long have I used the solution?

    I've been using the solution since 2010. I've been using it since version six onwards. It's been more than ten years at this point.

    What do I think about the stability of the solution?

    The stability is great. For the most part, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. However, when it comes to new versions, there are certain issues that crop up. They may be due to new developments.

    What do I think about the scalability of the solution?

    It's scalable. You can have multiple Cell Managers. For example, let's say your environment is very large. You can have the backup server dedicated to a certain group of targets, and then you can have multiple backup servers. You can have another backup server that manages the other backup servers, which means now you can have a global view of all the backup servers. 

    At the same time, when it comes to storage, you can integrate it into several storage areas. Instead of just using tape, you can use the backup directly to disk. That means even the disk capacity can scale up to many terabytes depending on the storage you are using.

    In terms of users, I can't say we have so many users as we are an enterprise, and within an enterprise, there'll be people dedicated to managing the backup. 

    As we have a couple of hundreds of systems that we are backing up, I would say that we use it quite extensively.

    How are customer service and support?

    We've used technical support in the past. For example, recently, we were changing our licenses from the traditional licensing to capacity We had to ask them to help us apply the license. That was the first time we were applying that license. For the traditional licenses, we've been doing it ourselves without a problem. They helped to show us how to apply the license, which means next time we can do it ourselves.

    How was the initial setup?

    The initial setup is straightforward if you know what you are doing. However, due to the flexibility, you may find that you need someone who can guide you in terms of doing the minimum that is required, instead of just over-configuring it. 

    In 2010, when I started using it, the backups were actually failing every day, only to find that there were too many mismatching configurations due to the flexibility. 

    The deployment process can take a couple of days. For us, we are a large environment. While the installation itself doesn't take long, the configuration will take time in terms of configuring the backup devices and making sure that everything is working. We need to test and then add new clients. Most of the time required is just to configure the backup devices, like the disks to the virtual tapes, and add that line. However, the installation itself doesn't take long. That part you can do in half a day.

    There are just a few people managing the backup environment, however, there are a couple of hundred systems that are being backed up. In terms of the people, we have about five users who look after the environment. However, it's stable. They are not busy with the environment every day. It's just to manage backups.

    In general, the size of the team needed to watch the system depends on the size of your environment. The platform itself doesn't need a lot of people. One person is enough. That said, just looking after backups is what makes you look for more people. Looking after the platform, we've been using one person for a long time. 

    What's my experience with pricing, setup cost, and licensing?

    In terms of licensing, you just pay for the licenses you use. That said, it depends on what you want to do - depending on the functionality you need. With capacity-based licensing, you just pay for the size of the backups, and you have all the functionality that comes with the platform.

    Which other solutions did I evaluate?

    We've tried Veeam for VMware, for virtual machines. At the time, it had limitations. We have since stuck with Data Protector. We have evaluated other solutions, however, for some reason, we decided not to go further.

    What other advice do I have?

    I'm a customer and an end-user.

    We are almost using the latest version of the solution. We are actually using 10. We haven't yet upgraded, however, we are just a step away from the latest.

    I would recommend the solution to others. They are 100% perfect. Just like any company, they have their own issues. That said, I would still recommend it as a comprehensive backup and recovery solution. 

    I'd rate the solution at an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Micro Focus Data Protector
    November 2022
    Learn what your peers think about Micro Focus Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
    656,474 professionals have used our research since 2012.
    RagidKader - PeerSpot reviewer
    Lead Solutions Architect at a comms service provider with 11-50 employees
    Real User
    Top 5
    They need to focus more on hardware-based instant recovery, client recovery, and cloud abilities
    Pros and Cons
    • "It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
    • "Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware based instant recovery, client recovery, and cloud ability. Now there is no cloud ability."

    What is our primary use case?

    file backup and VM backup 

    How has it helped my organization?

    Nops, MFDP Solution is outdated in termes of current backup and protection requirements and we are forced to move to another solution 

    What is most valuable?

    The world has changed, growth is happening towards cloud capabilities, and this product is not that developed. If you were to ask me what I like about Micro Focus Data Protector previously, I would say that this product is a single platform manager. At that time there was not any competition. You got the backup guaranteed even if it took some time, but in the they recovered the file. It was a really strong backup solution which contained a single license for tender services. But now the world has changed. There is instant recovery available but they're still an application based backup model. They didn't evolve.

    What needs improvement?

    Micro Focus Data Protector must improve its overall evolution record. They need to focus on hardware-based instant recovery, client recovery, and cloud abilities. Now there is no cloud ability.

    Another thing they need to work on is that they still lack bare-metal VM and bare-metal recovery models.

    The third issue they need to improve, and at the top of the list, is that with the RTO and RPO, we cannot come to a customer as an industry best. Because what happens when you sell is that recovery takes the longest time. This is the pain point in the solution, that it takes time compared to instant recovery.

    In terms of additional features I would like to see included in the next release of Micro Focus Data Protector, I will be looking for instant recovery features and for better reporting. To sum up, instant recovery and cloud ability (backup to cloud, return to cloud and restore).

    For how long have I used the solution?

    I have been using Micro Focus Data Protector in my current environment for about one and a half years and almost seven years total.

    Currently, I can only give negative feedback because my experience in its current state is not up to the mark.

    What do I think about the stability of the solution?

    It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product.

    But in the VM, nobody is looking for backup for the sake of backup, you are looking at backup for the sake of recovery. It's not frequent, but it happens, so any backup solution should not be focused just on what to backup but focused on how fast they can recover the data. That is the idea of Rubrik. The other competitors don't focus on backup, they focus on recovery. They talk about the instant recovery in backup, the RPO and RTO. When you talk about relation, the focus is towards stability and client complaints. And they still don't have their own dedicated hardware for the backup.

    What do I think about the scalability of the solution?

    Nops

    Which solution did I use previously and why did I switch?

    So I went from the Omni Backup to HP Data Protector to Micro Focus Data Protector. I have seen all three transition products. They have stopped developing. I don't know why that happened.

    What's my experience with pricing, setup cost, and licensing?

    High in SA renewal cost for not future development 

    Which other solutions did I evaluate?

    Yes, at that time they are leaders in the backup

    What other advice do I have?

    On a scale of one to ten, I would give Micro Focus Data Protector a three or three point five at the highest. If somebody wants to argue, I can go up to three point five, otherwise, three. It is very simple - they have not adopted the latest technologies. Micro Focus Data Protector works, but it's very slow and for the environment I'm running in there are better backups.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Andrea Trespidi - PeerSpot reviewer
    Storage & Backup Engineer at DXC
    Real User
    Top 5
    User-friendly CLI with great push install capabilities and a straightforward initial setup
    Pros and Cons
    • "The command-line interface is user-friendly and well documented in the reference guide."
    • "Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups."

    What is our primary use case?

    We primarily use data protection in complex environments with large Oracle databases, Hyper-V, and VMWare hypervisors with replication of backup sets to DR site. 

    It's used for data protection of large Oracle Databases, backups of small branch offices, zero-downtime backup of mission-critical databases with HPE storage (XP or 3PAR), data protection of most common NAS appliances through NDMP protocol, and the backup of Microsoft Exchange, Microsoft Sharepoint, and the Microsoft SQL Server. 

    It provides a consolidation of backups to the tape library and to the cloud provider. 

    How has it helped my organization?

    Data Protector works in conjunction with a Catalyst-based deduplication feature and HPE StoreOnce appliances to provide us with the tools to build reliable DR solutions for backups through Catalyst stores replication using ARS between the sites. 

    The wide variety of parameters that can be used to perform fine-tuning of integrations helped us to reach stability with the backups of complex environments. 

    The push install feature helped us in completing large migrations from other backup software vendors in a short amount of time.

    What is most valuable?

    Oracle DB instances backup is one of the main script integrations in the backup specification of the NDMP three-way backups. It lets us use StoreOnce Catalyst stores as a destination through an ethernet connection, bypassing the SAN and avoiding the use of physical and virtual tape libraries. 

    Catalyst stores replication using ARS between two sites - each with a distinct cell manager. 

    The command-line interface is user-friendly and well documented in the reference guide. 

    Push install from DP GUI interface lets us deploy/upgrade clients of most common platforms in a short amount of time.

    What needs improvement?

    The VMware GRE is still limited and complex to implement with differences in behavior between Windows and Linux mount proxies. 

    ZDB has too many constraints (e.g. it doesn't work for Linux volumes mirrored with software different from LVM). 

    Microfocus needs to build a partnership with other vendors in addition to HPE as far as cloud consolidation of backups. 

    With the 11.0 release, there have been improvements in terms of security (Secure communication) however, the bar is still not high enough. 

    Data Protector advanced scheduler should be replaced with a more reliable scheduler such as the Veritas One.

    For how long have I used the solution?

    I've used the solution for 12 years.

    What do I think about the stability of the solution?

    The solution, especially if it's implemented in the Linux platform, is very stable.

    What do I think about the scalability of the solution?

    The scalability is good, however, being a solution that relies on HW from other vendors (HPE, EMC, etc.) scalability isn't a mess for Data Protector itself.

    How are customer service and support?

    The customer service is discreet.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    In the past, I used EMC Networker and Veritas Netbackup and I switched to HPE Data Protector for business needs.

    How was the initial setup?

    The initial setup was straightforward. The installation manuals are well done and there are several setup wizards at our disposal.

    What about the implementation team?

    All implementations were handled in-house.

    What was our ROI?

    Information is reserved and cannot be shared as per company policies.

    What's my experience with pricing, setup cost, and licensing?

    The setup cost is not so large compared with other software, while as far as licensing goes, I suggest one per capacity (Front End TB) if the environment is heterogeneous with both physical and virtual servers.

    Which other solutions did I evaluate?

    We did not evaluate other options first.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Head of Virtualization and IT Services Area at a comms service provider with 1,001-5,000 employees
    Real User
    Top 10
    Good stability but hard to use and lacks access to training
    Pros and Cons
    • "The stability of the product seems to be quite good."
    • "Other tools seem to be easier to use."

    What is our primary use case?

    We primarily use the solution for our server backup and some Linux system backups as well as a backup for our SQL.

    How has it helped my organization?

    The main reason for usage is to protect our information. However, we've searching for new tools for increasing the volume of information and increasing platform protection. Unfortunately, Data Protector is not exactly the tool for that task.

    What is most valuable?

    The stability of the product seems to be quite good.

    What needs improvement?

    The solution isn't ideal for big data or large CRMs.

    We have been lacking proper training on the solution. This seems to be a weak point of the product. They should offer better training for their users.

    Other tools seem to be easier to use.

    The solution should offer support for the backup of cloud platforms. The same system needs to work with replication and mirror sites, for example.

    For how long have I used the solution?

    I've been dealing with the solution for five years or so.

    What do I think about the stability of the solution?

    The stability of the solution is quite good. There aren't bugs or glitches. It doesn't crash or freeze at all. It's reliable.

    What do I think about the scalability of the solution?

    As this is an appliance, the scalability is limited to the sizing. There's only so much capacity that is possible.

    How are customer service and technical support?

    It's difficult to get technical support and proper assistance for this tool.

    How was the initial setup?

    I've only worked with this particular company for eight months and they've had the solution for a number of years previous to my start. I did not play a role in the implementation and therefore can't speak to how easy or difficult the setup or deployment was for them.

    I'm not sure how many people the company used for deployment or how many are needed for maintenance.

    What's my experience with pricing, setup cost, and licensing?

    I don't have any insights into the licensing or costs. It's not an aspect of the solution that I handle directly.

    Which other solutions did I evaluate?

    We're currently planning on changing out backup tools. At the moment we're looking at Veeam and Barracuda. We have some systems deployed by Spanish users and they already use Barracuda, which is why we are considering it. We're taking licensing costs into account, however, we're finding that the most visible difference is the user interface as well as the style of use - for example, how to backup and recover data.

    What other advice do I have?

    We're just a customer and an end-user. We don't have a special relationship with this company.

    I'm not sure of the exact version we're using. It may be some iteration of version six.

    I'd advise new users to implement the solution using a support person and good documentation and to make sure they are putting the correct data policies in place.

    In the past, it was quite a good tool, however, now, due to a lack of training, or due to having a lack of staff that is trained in it, it is likely much easier to have something like Veeam, which isn't as complicated of a solution.

    On a scale from one to ten, I would rate this product at a five. In comparison, I'd rate Veeam at an eight.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Marc Schreurs - PeerSpot reviewer
    Founder & Owner at SAN Gateway
    Real User
    Top 5
    VMware integration isn't bad, but their support has fallen off since they were acquired
    Pros and Cons
    • "The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do."
    • "We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."

    What is our primary use case?

    We use Data Protector for backup and recovery.

    What is most valuable?

    The most valuable feature of Data Protector is its integration with VMware. A lot of software these days integrates with VMware, and you can run some of these things on virtual machines. You can even have your backup manager running on a virtual machine and use physical managers to move data around. Their VMware integration isn't too bad, but Commvault has that feature, and many other backup products do.

    What needs improvement?

    We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI.

    For how long have I used the solution?

    I started at this company in 2018, so I have been using Data Protector at this company since then or maybe a little before. They were using the solution before HPE sold it off to Micro Focus. The company was initially using it with MSL Tape Libraries. When I joined, StoreOnce had just been installed.

    What do I think about the stability of the solution?

    Data Protector isn't stable.

    What do I think about the scalability of the solution?

    Data Protector is sufficiently scalable for our purposes, but our site isn't that big.

    How are customer service and support?

    I rate Micro Focus Data Protector six out of 10. We were unsatisfied with the support, and that contributed to the decision to migrate to Commvault. The quality dropped when they outsourced support. It's not the only company. HPE also took its service and support to Bangalore in India.

    You should only outsource if your service level won't drop, but it always drops. When you mention that to management, they say, "Okay, we know, but everybody is doing it." Accenture does it and Cognizant, too. All the big services companies are all down there.

    How would you rate customer service and support?

    Neutral

    Which other solutions did I evaluate?

    The company is considering a switch to Commvault. It's a global company, so the transition will be worldwide, and we don't have a say. I still don't have any hands-on experience, but I know HPE has tightened its ties with Commvault, and they're producing technical best practices for the product. They are even promoting Commvault as their backup solution of choice when providing backup solutions to customers.

    Data Protector used to be their product, so they did have the chance. Once Micro Focus acquired them, even HPE was not satisfied with the level of support and gradually started looking to Commvault. At the same time, if somebody asked me which backup solution I would suggest, I couldn't recommend Commvault because I don't have the experience yet.

    What other advice do I have?

    I rate Micro Focus Data Protector six out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Adil Mughanlinskiy - PeerSpot reviewer
    Lead Backup Administrator at DreamArt Creative Agency
    Real User
    Top 10
    Works well with Oracle but is not user-friendly and has no built-in antivirus software
    Pros and Cons
    • "It works excellently only with Oracle."
    • "It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange. It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution."

    What is most valuable?

    It works excellently only with Oracle.

    What needs improvement?

    It has a lot of undeveloped functions like window searching and patent searching, and within the main backup processes like VMware and Microsoft Exchange.

    It's completely not user-friendly, and it has no built-in antivirus software. In my opinion, Micro Focus Data Protector is not an enterprise level solution.

    I would like to see the quick search bar working without complexities and would like to see the building reporting. I would like to see it deny the architecture of the client and server and work directly via APIs.

    I would like to see Micro Focus Data Protector be completely web based with fast HTML files. That would reduce a lot of installation time with all those script integrations and so on.

    It would be good to have automation of the broken backups. For example, NetBackup had a great feature when the backup broke for some reason. It would automatically try to resume it eight or nine times and only then would give a fail error.

    What do I think about the stability of the solution?

    The stability depends on the environment because there can be some special cases where Micro Focus Data Protector is not stable at all.

    How are customer service and support?

    The technical support from Micro Focus is terrible in terms of the quality and problem solving. For example, let's assume that something went wrong when running Data Protector in a large infrastructure environment with permanent backups going on. When we contact technical support, they will ask us to provide logs. However, if we turn the bug mode on it will affect all of the systems, and we simply will not be able to collect the requested logs for that purpose. So, it becomes impossible to provide the necessary log files because we cannot stop the critical backups.

    Which solution did I use previously and why did I switch?

    I have some experience with NetBackup. It was more stable, user-friendly, and had the best support. However, the decision makers decided that Micro Focus Data Protector was the better way to go, and we had to switch.

    How was the initial setup?

    As for the initial setup, it's perfect for small- and medium-sized companies.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices.

    What other advice do I have?

    I would advise you not to use Micro Focus Data Protector and would rate it at four on a scale from one to ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Backup Administrator Individual Contributor at a financial services firm with 10,001+ employees
    Real User
    Top 10
    An automated backup and recovery software with an easily manageable file system backup, but the scheduler setup could be better
    Pros and Cons
    • "The normal file system backup is easy to manage, and our success rate is quite high."
    • "The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements."

    What is our primary use case?

    We use Micro Focus Data Protector to back up all our infra servers, plus file share and some VM backup.

    What is most valuable?

    The normal file system backup is easy to manage, and our success rate is quite high.

    What needs improvement?

    The scheduler setup could be better. We are facing some issues scheduling the job based on our requirements. Furthermore, if we want to change something, we have to run it through all the policies one by one. They don't have a central place to modify and apply it to all the policies. The virtual environment backup could also be better.

    For how long have I used the solution?

    I have been using Micro Focus Data Protector for four years.

    What do I think about the stability of the solution?

    It's a stable solution, but every upgrade is such a headache. For example, we currently have to upgrade to a new version, but somehow the connection to storage isn't happening because there are issues with the library.

    What do I think about the scalability of the solution?

    Micro Focus Data Protector is scalable. It's quite simple as we can just add on more media to fulfill all the requirements. Right now, a few thousand people use this solution in our organization.

    How are customer service and technical support?

    We had a few cases through email, but one pain point is that they always go through to level one, go to level two, and so on. They spend a lot of time explaining what's going on before the problem is solved. 

    Which solution did I use previously and why did I switch?

    Previously, we used Veritas Backup Exec. So, compared to Veritas Backup Execs, it's a little bit cheaper.

    How was the initial setup?

    The initial setup is quite straightforward, like Master Media Server. 

    What's my experience with pricing, setup cost, and licensing?

    Our licensing is on a capacity basis.

    What other advice do I have?

    I wouldn't recommend Micro Focus Data Protector to be used as a cloud backup. But for on-premise and file share use, it's quite okay.

    On a scale from one to ten, I would give Micro Focus Data Protector a seven.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Micro Focus Data Protector Report and get advice and tips from experienced pros sharing their opinions.
    Updated: November 2022
    Buyer's Guide
    Download our free Micro Focus Data Protector Report and get advice and tips from experienced pros sharing their opinions.