System support engineer at a financial services firm with 1,001-5,000 employees
Real User
Top 5Leaderboard
Uses little processing power, is quite stable, and has an easy initial setup
Pros and Cons
  • "The solution has been quite stable."
  • "The solution could be more secure."

What is our primary use case?

We primarily use the solution for version and device control. That's why we have moved to Kaspersky. It's meant to be assisting us with device and control issues.

What is most valuable?

The solution is light. It's is easy on the client-side, and even on the server. It doesn't take much processing power. There's no bottleneck of the applications.

We have the ability to restrict users and third-party VPNs. We have control over the user and application access and have put in place policy-based safeguards also.

The solution has been quite stable.

The scalability is good. 

We have found the initial setup to be rather straightforward. 

What needs improvement?

We found that, for some reason, some site URLs were being blocked in Kaspersky. However, we have since found a solution. As it stands now, the URL opening issue has been resolved on our end.

The solution could be more secure. 

For how long have I used the solution?

We have been using Kaspersky for almost two years.

Buyer's Guide
Kaspersky Endpoint Security for Business
March 2023
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
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What do I think about the stability of the solution?

The stability is good. The performance is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The scalability of the product has been good overall. If you need to expand it, you can.

In head office, we are using the product on the client end for about 100 plus people. On the server end, we use it as well for about 60.

How are customer service and support?

We've never contacted technical support as we have not found any complexity regarding the product. It's a product that is easy to deploy and control. 

Which solution did I use previously and why did I switch?

We are also using Symantec. While we have been using Kaspersky for about two years, we've used Symantec for around eight to ten years.

We also leverage a Cisco-based firewall to increase security.

How was the initial setup?

The installation is very straightforward and simple. It's not difficult. A company shouldn't have any issues with the process. 

We have two personnel that handle deployment and maintenance. One is currently managing it, and the other is managing the client end.

What's my experience with pricing, setup cost, and licensing?

We have a yearly license with Kaspersky currently. It has already gotten renewed after its first expiry. We will renew it. When we renew it, we tend to make sure it's also as up-to-date as possible. 

What other advice do I have?

We have the latest version of the solution installed currently.

I'd rate the solution at a nine out of ten overall. We are quite happy with its capabilities so far. 

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Country Human Resource Manager at a manufacturing company with 51-200 employees
Real User
Top 5Leaderboard
Stable, easy to setup and offers good security
Pros and Cons
  • "The product can scale if you need it to."
  • "We find that the solution uses up too much RAM and can slow down machines."

What is our primary use case?

I primarily use the solution for endpoint protection. It's for security purposes.

What is most valuable?

The solution offers a very good antivirus if we compare it with other anti-viruses such as McAfee.

It's very good at detecting malware and blocking websites. It's great for local network monitoring.

The solution is more selective when looking at suspicious items. 

The initial setup was very straightforward. 

We have found the solution to be very stable.

The product can scale if you need it to.

What needs improvement?

We find that the solution uses up too much RAM and can slow down machines. We've noticed that after it is installed the server or computer begins to slow down significantly. It would be very helpful if they could make computers work faster, or, at least, not slow them down. In Indonesia, specifically many computers here do not have high specifications which is why it's such a problem for us.

The pricing could always be even more competitive.

For how long have I used the solution?

I've been using the product for about one year now. It hasn't been too long.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches and it doesn't crash or freeze. it's very reliable, even when we update it.

What do I think about the scalability of the solution?

We have about 60 devices using the product in our office. 

The scalability capabilities are very good, as it can use in a big network. It can be used across many computers or laptops.

How are customer service and technical support?

I haven't personally been in contact with technical support, as everything goes centrally through headquarters in Hong Kong. That said, it's been quite stable so there are not many bugs and it's been very good. I don't recall having to reach out to headquarters to liaise with technical support on any issues. 

Which solution did I use previously and why did I switch?

I previously used McAfee.

How was the initial setup?

The initial setup is quite straightforward and simple. It's not difficult at all. A company shouldn't face any issues with the implementation process. We used the software for all the computers and laptops in the office and everything went fine.

What's my experience with pricing, setup cost, and licensing?

The solution can be a bit expensive.

What other advice do I have?

We're a customer and an end-user of the product.

I'm not sure which version of the solution we're using. I can't recall the last time we updated it.

I'd rate the solution at a nine out of ten.

I'd recommend Kaspersky to other companies as it's very light and very compact.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Kaspersky Endpoint Security for Business
March 2023
Learn what your peers think about Kaspersky Endpoint Security for Business. Get advice and tips from experienced pros sharing their opinions. Updated: March 2023.
687,947 professionals have used our research since 2012.
Owner and business consultant at networks srl
Real User
Top 5
Stable with reasonable pricing and a straightforward installation
Pros and Cons
  • "We found the installation to be very straightforward and the deployment process to be very fast."
  • "We've found that sometimes the solution is not doing its job in detecting some malware."

What is our primary use case?

We primarily use the solution for endpoint security and protection.

What is most valuable?

We haven't had any major issues with the solution overall. It's quite a reliable product so far.

The stability has been reliable so far.

The pricing has been quite good and very reasonable.

We found the installation to be very straightforward and the deployment process to be very fast.

What needs improvement?

We've found that sometimes the solution is not doing its job in detecting some malware. They need to make sure that they are advancing their technology to catch more malicious events. There needs to be more security in place specifically on the malware side of things.

For how long have I used the solution?

I've used the solution for two years. It has been a while.

What do I think about the stability of the solution?

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. the performance has been reliable so far. 

What do I think about the scalability of the solution?

The scalability hasn't really been tested by our organization. We've never tried to expand it, and therefore I can't speak to how successful expanding it may be for other companies. 

We only have two users of the solution in our company.

At this time, we likely won't keep using the solution.

How are customer service and technical support?

I've never opened any tickets with technical support. I can't speak to how helpful or responsive they are. I've never dealt with them directly.

How was the initial setup?

The installation was not complex at all. It was very straightforward. A company shouldn't have any issues with the process.

The deployment was also quite quick. It only takes a few minutes, if I recall the process correctly. It's not long and drawn out. It's easy.

What about the implementation team?

I handled the implementation myself. It's not difficult. I did not need the assistance of an integrator or consultant at all. 

What's my experience with pricing, setup cost, and licensing?

At the time, when we purchased the solution, the company was giving us the best deal on the market. It's the reason why we ended up choosing it. I don't recall the licensing aspects or if we had to pay for it, and if so, how much.

What other advice do I have?

I'd rate the solution at an eight out of ten. 

I haven't suffered from a malicious attack, and therefore I'm treating it quite high, as it is doing what we need it to do. The protection levels so far have been sufficient.

It's a good solution that companies should consider if other options are not available to them.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT manager at CBCI
Real User
It provides high visibility into security risks and automatically addresses threats
Pros and Cons
  • "Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action."
  • "I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear."

What is our primary use case?

Kaspersky Endpoint Security is used to protect from and respond to anything tentatively identified as a virus and ransomware.

How has it helped my organization?

Kaspersky protects our company from ransomware attacks. We have multiple sites across the country, including the principal headquarters and different towns. We can see any viruses that are in the network and take action.

What needs improvement?

I've had some problems with the web interface. For example, when I was running a trace, it's difficult to find this function, but I can see it when I go on the server. So, if I want to implement the EDR functions on the web interface, it's very difficult because the command button or the link doesn't appear. 

For how long have I used the solution?

I've been using Endpoint Security for about two years.

What do I think about the stability of the solution?

Kaspersky is generally stable, but I run into problems when I schedule one hour of EDR on my network. The different machines on my network slowed down, so I reduced the scheduled EDR to one or two hours per day. After that, my PC was very fast.

What do I think about the scalability of the solution?

I believe Kaspersky Endpoint Security is scalable. We currently have 600 users. We could possibly increase our usage if the number of users increases.

How are customer service and support?

Kaspersky's support is good. We haven't had any problems. When I had difficulties installing Kaspersky, support texted sent us a fix.

How was the initial setup?

Setting up Kaspersky was difficult. It took about three weeks to deploy because I have 600 PCs. I had a hard time installing the old version of Kaspersky on a PC. And there was a delay in connecting Kaspersky to the new server. We have a team of 10 IT people responsible for managing the solution.

What about the implementation team?

We had help from a reseller. The reseller helped a lot because my PC environment was old, so it was challenging to implement.

What's my experience with pricing, setup cost, and licensing?

The cost of a Kaspersky enterprise license comes out to about $18,000 annually.

What other advice do I have?

I rate Kaspersky Endpoint Security eight out of 10. My advice to new Kaspersky users is to have a good PC and a solid network infrastructure. Also, when you have any issues, it's essential to resolve them quickly. I recommend Endpoint Security because it has been good to me. It automatically responds to viruses or ransomware activities, so I don't have to do anything. My biggest lesson from using Kaspersky is realizing the importance of antivirus software on our network.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System & Security Administrator at a legal firm with 51-200 employees
Real User
Top 5Leaderboard
Secure and reliable with an easy initial setup
Pros and Cons
  • "It offers very good security protection."
  • "The performance is not very good."

What is our primary use case?

The solution is primarily used for protection. It's useful for internet accessing and network accessing protection and for flash memory protection from sharing, accessing, and other attacks.

What is most valuable?

The solution is very stable. It offers very good security protection.

The installation process is straightforward.

What needs improvement?

The performance is not very good. It's acceptable with the security. That said, the issue is that, when I opened the browser without Kaspersky antivirus, it's open in a few seconds, however, when I installed the antivirus on the laptop or computer and we try to open it, just open the browser, it takes double the amount of time. Without the antivirus, it's opening in four seconds and with the antivirus it's opening in 20 seconds. It's making everything hang.

For how long have I used the solution?

We've used the solution for about two years at this point. 

What do I think about the stability of the solution?

The stability of the product is good, and it does offer good protection. However, the performance isn't as good, as it slows systems down.

What do I think about the scalability of the solution?

We have about 25 users on the solution currently. 

We likely will increase usage in the near future.

How are customer service and support?

I've never had to contact technical support. It's so easy I don't need to contact the help desk or technical team of Kaspersky.

Which solution did I use previously and why did I switch?

Before Kaspersky, I was using ESET. We got a good offer from Kaspersky that had a lower price point and therefore we moved to them. 

How was the initial setup?

The initial setup is not overly complex or difficult. It's very straightforward and very simple. 

It's a server installation. It takes about one or two hours, and the implementation for every user takes minutes as it's around in the background.

For the administration of the solution, we only need one of our technical team members to manage it. For the installation, it takes two people. It might take two or three hours before it's deployed for all of the users.

What about the implementation team?

We can handle the installation ourselves, with our own in-house team.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

This product costs less than our past solution, ESET.

What other advice do I have?

We're using the latest version of the solution at this time. 

I'd rate the solution at a nine out of ten.

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
Top 5Leaderboard
Stable with good malware threat detection and very scalable
Pros and Cons
  • "The malware threat detection has been excellent overall."
  • "The company needs to keep developing more security measures to help keep its customers safe. If they could keep adding to security features, it would be ideal."

What is our primary use case?

I've used Kaspersky as an integrator, for internet security. It can be used for malware and email security as well as for situations where you are handling online transactions. 

What is most valuable?

The solution is very stable.

So far, we've found the solution to be scalable.

The online privacy they provide users when they're doing online transactions has been great.

The malware threat detection has been excellent overall. 

We didn't have any trouble with the initial installation. The process was straightforward.

The interface is very user-friendly.

What needs improvement?

The company needs to keep developing more security measures to help keep its customers safe. If they could keep adding to security features, it would be ideal.

For how long have I used the solution?

I've been using the solution for a couple of years at this point.

What do I think about the stability of the solution?

The solution is stable and reliable. It doesn't crash or freeze. There are no bugs or glitches. Its performance has been good overall.

What do I think about the scalability of the solution?

The solution has been very scalable. If a company wants to expand the solution, it can do so with relative ease. It's not a problem.

We have eight people currently using the solution at this time.

We do plan to continue to use ht product going forward.

How are customer service and technical support?

I don't have any experience with technical support. I don't recall ever using them. I can't speak to how helpful or responsive they are.

Which solution did I use previously and why did I switch?

I've used ESET in the past, however, the product was making our machines run slow. That is the reason we ultimately switched to Kaspersky.

How was the initial setup?

The initial setup process was not complex at all. It was very straightforward. We found it to be simple.

The deployment itself was very fast and likely took less than a minute or so.

We needed about four people to handle the implementation process.

What about the implementation team?

I handled the implementation by myself. I did not need the assistance of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee.

What other advice do I have?

We're using the latest version of the solution at this time.

I'd rate the solution at an eight out of ten overall.

I would recommend the solution to other organizations. We've been largely quite happy with this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
Top 5Leaderboard
Scales well with a good user interface and a quick initial setup
Pros and Cons
  • "The solution has been quite stable. The performance is good."
  • "They should continue to put more security measures in place in order to make it more robust."

What is our primary use case?

We primarily use the solution as an antivirus for endpoint security.

It can be used to protect against malware and as security for online browsing - for example, when you want to do online transactions, it can secure the process. 

What is most valuable?

The solution has been quite stable. The performance is good.

The solution scales well.

The online privacy it allows for when you are doing online transactions is very helpful.

The malware threat detection has been quite good so far.

The user interface is very nice.

What needs improvement?

They should continue to put more security measures in place in order to make it more robust.

For how long have I used the solution?

I've used the solution for a couple of years now. It's been a while.

What do I think about the stability of the solution?

The solution is quite stable. It doesn't crash or freeze. There are no bugs or glitches. It's pretty reliable.

What do I think about the scalability of the solution?

A company can scale the solution if it needs to. The product can scale quite well. It's not a problem.

Everyone in our company is using the solution. There are about eight of us on it currently.

How are customer service and technical support?

We've never reached out to technical support. I can't speak to how knowledgeable or responsive they are. I can't really rate their level of service.

Which solution did I use previously and why did I switch?

I've used ESET in the past. It was slowing down the machines, which is why we stopped using it and switched to this product.

How was the initial setup?

The installation is quite straightforward. It's not overly complex.

The deployment is very fast and may have taken under a minute or so.

We had four people that handled the implementation.

What about the implementation team?

I handled the installation myself. I did not require the assistance of a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

We pay a licensing fee on a yearly basis.

Which other solutions did I evaluate?

I didn't evaluate other options before choosing this product.

What other advice do I have?

We are using the latest version of the solution right now. 

I'd rate the solution at an eight out of ten overall. We've been quite happy with the capabilities of the product in general.

I would recommend the solution to other organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Directeur BU at AITEK
Reseller
Top 5
Straightforward to deploy with reliable service and strong brand recognition
Pros and Cons
  • "The stability has been good."
  • "It's grown more expensive and customers are not happy about it."

What is our primary use case?

We primarily implement the solution for our clients. It's primarily for securing endpoints.

What is most valuable?

This solution has a good history. We began with Kaspersky. It had a lot of market share and people were very aware of this product. 

The solution can scale.

The stability has been good.

What needs improvement?

The price is a bit expensive. Since 2018, we were moved from Kaspersky South Africa to Kaspersky France. They began increasing the price. In the beginning, they gave us rebates. We began with 25% and now we're down to 12%.

It's more and more difficult for our customers. It's grown more expensive and customers are not happy about it.  

What do I think about the stability of the solution?

The solution has been stable. Sometimes clients might have configuration issues, however, we have been able to deal with that and help them through. It doesn't crash or freeze. there aren't bugs. It's reliable. 

What do I think about the scalability of the solution?

The solution is scalable and has an add-on EDR as an option. If a company wants to expand its offering, it can. It's not an issue.

Which solution did I use previously and why did I switch?

We have many solutions that we deal with. The best is Kaspersky for sure. However, we are expanding our business on Symantec, also, for the last three years. With Acronis, we are just beginning. We have no more than one year with this product.

How was the initial setup?

The deployment isn't bad. We can help clients with it and walk them through it to make everything easy. 

What about the implementation team?

We are able to assist clients if they need help with the initial setup

What's my experience with pricing, setup cost, and licensing?

The solution is growing more expensive and it's becoming an issue.

What other advice do I have?

We are using the latest version of the solution, the Cloud Free Plus with add-on EDR. The last version.

I'd advise potential new users to be confident in the product.

I'm satisfied with the product, however, I'm not really going any deeper with it than I already am. If you don't have protection, ransomware might get you, and then things will be a mess. It's good to have some protection.

I'd rate the solution at a nine out of ten. We've been happy with the product's capabilities. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2023
Buyer's Guide
Download our free Kaspersky Endpoint Security for Business Report and get advice and tips from experienced pros sharing their opinions.