impact.com is used to help manage and grow affiliate programs.
Flexible, useful data insight, and scalable
What is our primary use case?
How has it helped my organization?
impact.com has helped our organization by uncovering opportunities to grow your programs.
What is most valuable?
The most valuable to impact.com is the data lab. It allows access and the ability to see data in different ways. You are able to draw insights from the data which provides a lot of flexibility.
What needs improvement?
impact.com could do a lot to improve the B2B functionality of its platform.
The vendor should be able to support resellers or other types of partnership programs more.
For how long have I used the solution?
I have been using impact.com for approximately eight years.
What do I think about the stability of the solution?
The solution is stable.
I rate the stability of impact.com a nine out of ten.
What do I think about the scalability of the solution?
We have 15 people using this solution in my organization.
I rate the scalability of impact.com a nine out of ten.
How are customer service and support?
We have a specific representative that provides us with support and they have been helpful.
How was the initial setup?
It takes clients approximately three to six weeks to integrate impact.com into their processes during the initial implementation phase. The integration process is relatively easy and requires minimal support from both sides. impact.com offers good support to help clients and businesses successfully implement their software.
What about the implementation team?
We used a few people for the deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of impact.com is high. There is a standard license needed to use the solution.
Which other solutions did I evaluate?
The technology offered by impact.com is excellent, especially when it comes to reporting and data analysis. This is where impact.com truly excels compared to its competition.
What other advice do I have?
The solution is not difficult to maintain.
impact.com alone will not scale your programs. You need people and resources to be behind it. Growing a partner program takes time and work.
I rate impact.com an eight out of ten.
