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IBM Contact Management Outsourcing Reviews

Vendor: IBM
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    IBM Contact Management Outsourcing mindshare

    As of January 2026, the mindshare of IBM Contact Management Outsourcing in the Customer Management Contact Center Outsourcing category stands at 2.8%, up from 2.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Customer Management Contact Center Outsourcing Market Share Distribution
    ProductMarket Share (%)
    IBM Contact Management Outsourcing2.8%
    Foundever18.5%
    Teleperformance Contact Management Outsourcing17.7%
    Other61.0%
    Customer Management Contact Center Outsourcing

    IBM Contact Management Outsourcing customers

    ChannelPace

    Product Categories

    Product Categories
    Customer Management Contact Center Outsourcing
     

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