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IBM Contact Management Outsourcing Reviews

Vendor: IBM
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    IBM Contact Management Outsourcing mindshare

    As of November 2025, the mindshare of IBM Contact Management Outsourcing in the Customer Management Contact Center Outsourcing category stands at 2.7%, down from 2.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Customer Management Contact Center Outsourcing Market Share Distribution
    ProductMarket Share (%)
    IBM Contact Management Outsourcing2.7%
    Foundever20.0%
    Teleperformance Contact Management Outsourcing20.0%
    Other57.3%
    Customer Management Contact Center Outsourcing

    IBM Contact Management Outsourcing customers

    ChannelPace

    Product Categories

    Product Categories
    Customer Management Contact Center Outsourcing
     

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