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Atento Contact Management Outsourcing vs IBM Contact Management Outsourcing comparison

Atento and IBM are both solutions in the Customer Management Contact Center Outsourcing category. Atento is ranked #14, while IBM is ranked #12. Atento holds a 1.0% mindshare in CMCC, compared to IBM’s 1.0% mindshare.
Atento Contact Management O...
  • 33 Views
  • 7 Comparison Views
IBM Contact Management Outs...
  • 37 Views
  • 9 Comparison Views

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atento Contact Management O...
Ranking in Customer Management Contact Center Outsourcing
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
IBM Contact Management Outs...
Ranking in Customer Management Contact Center Outsourcing
12th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Customer Management Contact Center Outsourcing category, the mindshare of Atento Contact Management Outsourcing is 1.0%, up from 0.8% compared to the previous year. The mindshare of IBM Contact Management Outsourcing is 1.0%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Management Contact Center Outsourcing
 

Comparisons

No data available
No data available
 

Sample Customers

Telefonica, Movistar
ChannelPace
See our list of best Customer Management Contact Center Outsourcing vendors.

We monitor all Customer Management Contact Center Outsourcing reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.