IBM Cloud Private Reviews

What is our primary use case?

Initially, we were using the platform for POC, carrying out tests. We've recently started delivering our main banking applications and mobile banking app on the Cloud Private platform. Half of our main banking services are now on that platform. I am the administrator of the platform and we provide it to our customers. 

What is most valuable?

The support provides crucial value because the culpability issues that we have faced are very challenging. The IBM Turkey support personnel helped us with those issues. We chose the product because we knew the support was good. It makes a big difference. 

What needs improvement?

From a technical perspective, there are some things lacking including some defects around multi-cloud management. If you install a second one, you cannot manage both of them from one dashboard. That's a problem for us and needs to be solved.

For how long have I used the solution?

I've been using this solution for over two years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How are customer service and support?

Our company is in Turkey and IBM provides good support. We don't have any complaints.

How was the initial setup?

The setup is fully automated, so there was no problem there. We have 13 users in our company who manage the system but many of our customers also use it. The users in our company our general admins, cloud admins and project admins. At the peak, there would have been a million customers throughout Turkey.

What's my experience with pricing, setup cost, and licensing?

The licensing fee is paid annually. 

What other advice do I have?

I think this IBM solution is the best for the industry because they support legacy systems, and since we're dealing with regulations, it's the best way for us to stay safe. The stability of the system is more important than anything. From a financial point of view, I recommend it. I rate the solution seven out of 10. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

IBM