We performed a comparison between IBM Cloud Private and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Excellent technical support."
"The most valuable attribute is the platform's ability to consistently deliver high reliability."
"The product's framework is good, it integrates well with API Connect, and the private cloud allows for use in any location."
"We have control of the ESXi."
"Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped our banking operations. Not all services are microservices; some remain monolithic for simplicity. Containerization is pivotal, with OpenShift (based on Kubernetes and Docker) managing our microservices."
"We use this solution to track customer activities, opportunities and contact information."
"Most of the apps allow you to try out the product before buying it. The trial period depends on the product and varies from a week to 30 days."
"There is very good documentation available and Salesforce offers good communication with its clients. It's very user-friendly and has a system that is easy to learn."
"We haven't had any issues with stability so far."
"The product is pretty responsive."
"There are no major performance issues in the solution."
"The most valuable feature is ease of use."
"The standard sales and marketing tools that Salesforce provides on the platform are the most valuable."
"Auto-scaling and managing pod scaling in the microservices architecture, a core feature of IBM Cloud Private, can pose challenges, especially when dealing with larger volumes of traffic."
"The support and pricing need to improve."
"lacking in multi-cloud management."
"One issue with the solution is latency because there is lag time when we connect."
"I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for enhancement. Additionally, the DevOps layer could benefit from closer integrations, especially for using external applications like Jenkins."
"The reporting needs improvement and the dashboard could have more components added."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"An expensive solution requiring a lot of configuration."
"Some business functionalities could be improved."
"The back end really isn't user-friendly at all."
"Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users."
IBM Cloud Private is ranked 18th in PaaS Clouds with 5 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. IBM Cloud Private is rated 6.8, while Salesforce Platform is rated 8.2. The top reviewer of IBM Cloud Private writes "Reliable platform with significant challenges related to performance capabilities when subjected to high traffic loads". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Cloud Private is most compared with OpenShift, Amazon AWS, Google App Engine and Pivotal Cloud Foundry, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Cloud Private vs. Salesforce Platform report.
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We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.