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IBM Cloud Private vs Salesforce Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Private
Ranking in PaaS Clouds
20th
Average Rating
6.8
Reviews Sentiment
6.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)
 

Mindshare comparison

As of October 2026, in the PaaS Clouds category, the mindshare of IBM Cloud Private is 1.7%, up from 0.9% compared to the previous year. The mindshare of Salesforce Platform is 3.7%, up from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Mindshare Distribution
ProductMindshare (%)
Salesforce Platform3.7%
IBM Cloud Private1.7%
Other94.6%
PaaS Clouds
 

Featured Reviews

VM
Executive Manager - Strategy & Enterprise Architecture Office at Al Rajhi Bank
Helps in microservices environment but satellite layer needs to improve
We opted for the IBM Private Cloud due to the prevalence of IBM applications in our ecosystem, including IBM IIB, IBM API Connect, DataPower, IBM ESB, and IBM FileNet. The seamless integration with our middle layer, the IBM Integration Hub, was a key factor in our decision. Leveraging API Connect simplified the integration process, aligning well with our overall architecture.
Sunny Nair - PeerSpot reviewer
Solution Architect And Senior Consultant at Keysight Technologies
Automated weekly analytics have improved case tracking and boosted research productivity
In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable attribute is the platform's ability to consistently deliver high reliability."
"I think this IBM solution is the best for the industry because they support legacy systems, and since we're dealing with regulations, it's the best way for us to stay safe."
"The product's framework is good, it integrates well with API Connect, and the private cloud allows for use in any location."
"We have control of the ESXi."
"Excellent technical support."
"Our core banking process was monolithic. To address this, we transitioned to a microservices-based architecture. Leveraging Microsoft technologies, including Terminals version 23, we’ve revamped our banking operations. Not all services are microservices; some remain monolithic for simplicity. Containerization is pivotal, with OpenShift (based on Kubernetes and Docker) managing our microservices."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"Salesforce has massive scalability potential."
"It has definitely improved how we function."
"The reporting tools are very solid."
"Salesforce has helped us customizing the system as per business user needs."
"When compared to Siebel, the Salesforce Platform is easier to use."
"Salesforce provides customization that aligns with our organization's lifecycle management of opportunities. It integrates with our call records, meeting notes, and the Outlook calendar, which helps in mapping roles and managing opportunities effectively."
 

Cons

"Auto-scaling and managing pod scaling in the microservices architecture, a core feature of IBM Cloud Private, can pose challenges, especially when dealing with larger volumes of traffic."
"One issue with the solution is latency because there is lag time when we connect from Argentina to IBM's data centers in Washington and Dallas."
"lacking in multi-cloud management."
"I've noticed that the satellite services layer requires some improvement compared to platforms like Azure or Microsoft. While it's in development, I believe the satellite layer has room for enhancement. Additionally, the DevOps layer could benefit from closer integrations, especially for using external applications like Jenkins."
"The support and pricing need to improve."
"From a technical perspective, there are some things lacking including some defects around multi-cloud management."
"Salesforce Platform may be on the expensive side. However, getting value for money depends on how it's used."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
"It's all set up for us in a way that establishes our account. We need to tag ourselves to opportunities. You have to tag yourself to the opportunity manually; you need to find it yourself and tag it."
"Sometimes it would be a little bit slow, however, it's manageable."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"A company needs to carefully consider how they set up Salesforce in order to ensure it benefits them."
"The solution is very expensive compared to CRM solutions."
"It is quite expensive. Its developers come at a premium cost, which makes it expensive."
 

Pricing and Cost Advice

"The solution is expensive."
"In general, the cost is on the higher side."
"We pay annual licensing fees."
"I rate the tool's pricing an eight out of ten."
"It is expensive."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"The solution is fairly priced."
"In general, the price is an area where there is always room for improvement."
"The solution is a bit expensive."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"The price of Salesforce Platform is very expensive. There are other solutions that are similar that cost a quarter of what Salesforce Platform does, such as HubSpot."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
10%
Outsourcing Company
10%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise25
Large Enterprise44
 

Questions from the Community

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I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

ICP
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Ilmarinen Mutual Pension Insurance Company
ADP
Find out what your peers are saying about IBM Cloud Private vs. Salesforce Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.