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June 2022
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Darius Radford - PeerSpot reviewer
Principal Solutions Architect at a computer software company with 51-200 employees
Real User
Top 5Leaderboard
Robust discovery engine, easy to scale, and easy to use user interface
Pros and Cons
  • "The discovery engine is really robust and flexible. It had some session management features that are better compared to some other vendors. Overall the GUI is very good and straightforward to operate compared to other solutions. For example, CyberArk and Hitachi tend to be hard to navigate."
  • "When working with larger enterprises Thycotic Secret Server becomes a little cumbersome to work with because they do not allow as much flexibility as some of the other competitors, such as CyberArk. Thycotic Secret Server could improve by being more flexible when it comes to customization, and increase the number of API integrations."

What is our primary use case?

We have used Thycotic Secret Server for some secret management and integrated it with some applications. We mainly used it for Privileged Account Discovery and the management of them.

What is most valuable?

The discovery engine is really robust and flexible. It had some session management features that are better compared to some other vendors. Overall the GUI is very good and straightforward to operate compared to other solutions. For example, CyberArk and Hitachi tend to be hard to navigate.

What needs improvement?

When working with larger enterprises Thycotic Secret Server becomes a little cumbersome to work with because they do not allow as much flexibility as some of the other competitors, such as CyberArk. Thycotic Secret Server could improve by being more flexible when it comes to customization, and increase the number of API integrations.

In an upcoming release, there should be more AI and machine learning features. Some of the competitors are leaning in this direction.

For how long have I used the solution?

I have been using Thycotic Secret Server for approximately two years.

What do I think about the stability of the solution?

There can be some stability issues when you use the video record feature. You have to be careful when you turn on the video recording features and what you want to record because the data adds up quickly. There is a performance impact to your network as well, that has to be planned for. Users think it is a fancy feature and they want to use it but you have to plan ahead of time before you use it.

What do I think about the scalability of the solution?

The solution is able to be scaled and it is not too difficult.

The last organization I implemented the solution in they have approximately 900 users using the solution.

How are customer service and support?

The technical support is good. They were able to give us support when we needed it.

Which solution did I use previously and why did I switch?

I have used other solutions, such as CyberArk and Hitachi.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

When comparing the price of Thycotic Secret Server with other solutions it is reasonable.

What other advice do I have?

My advice to those wanting to implement this solution is they should know their requirements. It is a great solution it fits your requirements. It is important to know what you need to integrate with and how.

I rate Thycotic Secret Server an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Single Sign-On (SSO)
June 2022
Get our free report covering HashiCorp, Okta, Microsoft, and other competitors of Hitachi ID Password Manager. Updated: June 2022.
609,272 professionals have used our research since 2012.