What ServiceNow does - Work at LightspeedTM
| Product | Market Share (%) |
|---|---|
| HCL ServiceNow Services | 4.2% |
| Cognizant ServiceNow Services | 17.4% |
| Accenture ServiceNow Services | 16.6% |
| Other | 61.8% |
Your enterprise needs to expedite evolution – but the lack of process efficiency and legacy tools are holding you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own path, moving back and forth between people, machines, and departments, largely unstructured, undocumented, and unimproved for long periods.
With the ServiceNow System of ActionTM you can replace existing unstructured work patterns with intelligent, future-ready workflows. Now every employee, customer, and machine can make requests on a single cloud platform. Every department working on these tasks can assign and prioritize, collaborate, identify root cause issues, gain real-time insights, and drive actions. Your employees are energized, your service levels improve, and you realize game-changing economics.
That’s Work at LightspeedTM.
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