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Buyer's Guide
Marketing Management
September 2022
Get our free report covering Adobe, Salesforce, and other competitors of Google Campaign Manager. Updated: September 2022.
632,779 professionals have used our research since 2012.

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Graphics Manager at TricorBraun
User
Great notes and reminders with useful automation capabilities
Pros and Cons
  • "Since we've incorporated Monday.com, we've dropped fewer balls, greatly improved our ability to cover for employees while they are out, and keep our sales team and account coordination team all updated in real-time on each project."
  • "A little more customization on the UI would be good."

What is our primary use case?

I manage an art department at one of the largest flexible packaging companies in the world. Including myself, we are a team of ten people. We use Monday.com to track our art projects and the various stages of each project. 

Our sales reps also need to be kept in the loop as to where each of their projects is in the pipeline at any given time. With the amount of sales reps and the number of projects we have, Monday really helps us keep everyone on the same page in real-time. It's helped us a lot. 

How has it helped my organization?

Prior to using Monday we never had any kind of project management software to speak of. We tried Google Docs, Trello, and Smartsheet. Monday was a real game-changer for us as it gave us a much more manageable and shared platform to list all of our tasks. Since we've incorporated Monday.com, we've dropped fewer balls, greatly improved our ability to cover for employees while they are out, and keep our sales team and account coordination team all updated in real-time on each project.

What is most valuable?

Some of the biggest features have been notes, reminders, and automation. The notes section is great for keeping the most up-to-date project information in case anyone needs to take some time off. All the info is right there. Reminders are great for getting email notifications when something is due. Having that extra ping in the inbox helps these not get missed. The automation is a game-changer too, since there are so many stages of an art project, changing status and having the program do an action right away is a great way to reduce clicks. 

What needs improvement?

A little more customization on the UI would be good. There's light mode and dark mode, however, not much other customization. For what it is, it looks just fine, yet maybe something a little more aesthetically pleasing would be nicer on the eyes. 

There is an update with a new look being released soon, and I went ahead and tried it before it was released. It made the program look more like an excel spreadsheet, and literally, no one wants to see something like that. They could maybe rethink that. 

For how long have I used the solution?

I've been using the solution going on four years now.

What do I think about the stability of the solution?

Stability is very good, it's rarely down, and, when it is, it's down for less than a few minutes. 

What do I think about the scalability of the solution?

The scalability is very good. It's easy to add more users and project boards.

How are customer service and support?

I've not had much need to reach out for technical support or service. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We tried a few other options including SmartSheet, Trello, and Google Docs. None of them were as organized and connected as Monday. 

How was the initial setup?

The setup was very straightforward; we were up and running in less than an hour.

What about the implementation team?

We handled the setup in-house.

What was our ROI?

There is no monetization in an art department. 

What's my experience with pricing, setup cost, and licensing?

The setup is pretty easy. There is a series of customizable templates or you can start from scratch if you're savvy. The pricing is competitive depending on the size of your team.

Which other solutions did I evaluate?

We evaluated Asana, Trello, and Wrike.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Rahul Gandhi - PeerSpot reviewer
Head, Customer Success - India, LogMeIn at LogMeIn
Real User
Tracking opportunities is easy and there are a lot of supporting tools

What is our primary use case?

With this solution, you can build up an opportunity, track it, look at missed opportunities, and output data to work on outside the cloud. 

How has it helped my organization?

The solution helps to pull information together for everyone to use.

What is most valuable?

What is most valuable is that you can schedule reports, there are a lot of supporting tools, and you have access to all that information.

What needs improvement?

Improvements can be made in the processing speed, how information displays, and options for scrolling.

For how long have I used the solution?

We have been using the solution for five to six years. 

What do I think about the stability of the solution?

It is a stable product. 

What do I think about the scalability of the solution?

It is absolutely scalable. We have about 2,000 users and plan to increase that number with the growth of our company. 

How are customer service and support?

I have contacted tech support and rate my experience an eight or nine. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I got to the company I believe they used a different solution, but I don't recall its name. 

How was the initial setup?

We installed the product on the cloud. 

What other advice do I have?

I rate this product a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Marketing Management
September 2022
Get our free report covering Adobe, Salesforce, and other competitors of Google Campaign Manager. Updated: September 2022.
632,779 professionals have used our research since 2012.