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FreePBX mindshare

As of June 2026, the mindshare of FreePBX in the Hosted and Cloud Based VoIP category stands at 2.9%, according to calculations based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP Mindshare Distribution
ProductMindshare (%)
FreePBX2.9%
Yeastar P-Series Phone System9.7%
RingCentral Office8.3%
Other79.1%
Hosted and Cloud Based VoIP

PeerResearch reports based on FreePBX reviews

TypeTitleDate
CategoryHosted and Cloud Based VoIPJun 15, 2026Download
ProductReviews, tips, and advice from real usersJun 15, 2026Download
ComparisonFreePBX vs Astound Hosted VoiceJun 15, 2026Download
Suggested products
TitleRatingMindshareRecommending
Yeastar P-Series Phone System4.0N/A100%1 interviewAdd to research
RingCentral Office0.08.3%0%0 interviewsAdd to research
 
 
Key learnings from peers
Last updated Jun 15, 2026

Valuable Features

Room for Improvement

Popular Use Cases

Service and Support

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business58
Midsize Enterprise48
Large Enterprise25
By visitors reading reviews

Top industries

By visitors reading reviews
Construction Company
21%
Comms Service Provider
18%
Outsourcing Company
7%
Educational Organization
5%
Healthcare Company
5%
Financial Services Firm
5%
Training & Coaching Company
5%
Manufacturing Company
5%
University
4%
Retailer
3%
Computer Software Company
3%
Media Company
2%
Hospitality Company
2%
Wholesaler/Distributor
2%
Insurance Company
2%
Real Estate/Law Firm
2%
Recruiting/Hr Firm
2%
Energy/Utilities Company
2%
Transportation Company
2%
Government
1%
Wellness & Fitness Company
1%
Consumer Goods Company
1%
Legal Firm
1%
Performing Arts
1%
Leisure / Travel Company
1%
Recreational Facilities/Services Company
1%
Computer Retailer
1%

Compare FreePBX with alternative products

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FreePBX Reviews Summary
Author infoRatingReview Summary
Sr Voip and Call center engineer at Superdave LLC4.5I primarily use FreePBX to migrate clients from expensive systems, realizing significant ROI. It's stable, scalable, and well-supported. Despite some paid advanced features, the free base software provides a valuable, cost-effective solution, earning my 9/10 rating.
Senior Staff Engineer at Nagarro3.5I find FreePBX highly customizable and scalable for varied IVR needs, praising its comprehensive communication features and proactive support. However, I face issues with reloads, concurrent call stability, and missing advanced monitoring and API integration.
Tech Lead at Vindaloo Softtech Pvt Ltd4.0I find FreePBX excellent for PBX functionality, with great ROI for a free solution. Its FXO/FXS support and easy configuration are valuable. However, I wish for better security, UI, and multi-tenancy scalability. I rate it 8/10.
Senior Cloud Engineer at Globant4.0I find FreePBX's easy-to-use UI essential for managing Asterisk VoIP servers, configuring menus, and enabling non-technical colleagues to perform tasks efficiently. It makes my workflow faster and more reliable, earning it an 8/10 rating.
Consultant at Kantipurmanagement3.5I use FreePBX for call center support, valuing its easy IVR and queue management, which positively impacts my organization. While stable and good for SMEs, I've experienced halts with large call volumes, leading to my 7/10 rating.
Project Manager and Full Stack Software Developer at a tech services company with 11-50 employees4.0I use FreePBX for IVR, queues, and small call centers, finding it easy to set up, stable, and scalable with great support. It's a valuable customer service tool, though I'd prefer a drag-and-drop call flow designer. I rate it 8/10.
Vo Ip Sip Engineer at Concentric Media Sdn Bhd4.5I extensively use FreePBX for its versatility, ease of use, and customization, especially with community support. While it's great for contact centers and SBC, the user interface needs modernization as it often requires command line fixes.
Voip Engineer at a tech vendor with 51-200 employees4.0I primarily use FreePBX for troubleshooting, finding its UI, CDR reports, and bulk handler invaluable. While it's user-friendly, I wish the dashboard included a live call feature to better identify real-time issues.