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F5 BIG-IP DNS OverviewUNIXBusinessApplication

F5 BIG-IP DNS is #4 ranked solution in top Domain Name System (DNS) Security tools. PeerSpot users give F5 BIG-IP DNS an average rating of 8.2 out of 10. F5 BIG-IP DNS is most commonly compared to Infoblox Advanced DNS Protection: F5 BIG-IP DNS vs Infoblox Advanced DNS Protection. F5 BIG-IP DNS is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 22% of all views.
Buyer's Guide

Download the Domain Name System (DNS) Security Buyer's Guide including reviews and more. Updated: July 2022

What is F5 BIG-IP DNS?

F5® BIG-IP® DNS distributes DNS and user application requests based on business policies, data center and cloud service conditions, user location, and application performance. BIG-IP DNS is commonly configured as a full proxy to provide global server load balancing (GSLB) for applications and DNS across architectures, and across the globe.

The BIG-IP platform delivers DNS services with visibility, reporting, and analysis; scales and secures DNS responses geographically to survive increased traffic or threats; delivers a real-time DNSSEC solution; designed to provide availability of global applications in all cloud environments.

F5 BIG-IP DNS was previously known as F5 BIG-IP DNS, F5 DNS Delivery.

F5 BIG-IP DNS Customers

Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free

F5 BIG-IP DNS Video

F5 BIG-IP DNS Pricing Advice

What users are saying about F5 BIG-IP DNS pricing:
  • "This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
  • "In some cases, it is expensive."
  • "Cost is a factor. It is really costly."
  • F5 BIG-IP DNS Reviews

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    Effort Moyo - PeerSpot reviewer
    Technical Services Manager at ProComm technologies
    Real User
    Top 5Leaderboard
    Good support, highly scalable, and compliments business continuity plans
    Pros and Cons
    • "F5 technical support is quite good and they follow up if there are any issues."
    • "I would like to see deeper integration with VMware in the sense that F5 compliments VMware, in the context of application availability."

    What is our primary use case?

    We are a solution provider and F5 DNS Delivery is one of the products that we implement for our customers. This product is normally deployed for high application availability. That means we use the local traffic manager module the most. The DNS module is used for global server load-balancing and fail-over across data centers.

    What needs improvement?

    The messaging between NGINX and F5 should be simplified. When I do presentations to customers, they sometimes are confused about this issue. It is not clear where NGINX gets into the network.

    I would like to see deeper integration with VMware in the sense that F5 compliments VMware, in the context of application availability. VMware has the Site Recovery Manager that looks at the virtual machine side of things. If there's deep integration with VMware, where F5 is able to figure out that an application is impaired and it wants to failover, it should be able to tell VMware to trigger that process.

    Better pricing for this product would make it more competitive on the market.

    For how long have I used the solution?

    We have been using F5 DNS Delivery for three years.

    What do I think about the scalability of the solution?

    This product is highly scalable, especially given the fact that you are not confined to one particular port speed. You can upgrade as your traffic grows using different transceivers.

    We have customers in several countries. In Botswana, we have between 27 and 35 clients. In Zimbabwe, we have close to 60, and in Zambia, there are fewer than 15.

    Buyer's Guide
    Domain Name System (DNS) Security
    July 2022
    Find out what your peers are saying about F5, Infoblox, Cisco and others in Domain Name System (DNS) Security. Updated: July 2022.
    620,987 professionals have used our research since 2012.

    How are customer service and support?

    F5 technical support is quite good and they follow up if there are any issues. F5 support is available even before the deployment, right from the pre-sales stage to the deployment itself, as well as after-sales support.

    Which solution did I use previously and why did I switch?

    I have also worked with Kemp load balancers and they don't even come close to F5.

    How was the initial setup?

    The initial setup is straightforward. Once I have all of the information required in order to deploy, it takes one day to complete.

    For my customers, I am deploying the current version, which is 16. For others, we haven't upgraded them. I'm simply patching the areas necessarily as identified by F5. 

    What about the implementation team?

    We are the system integrator and handle the deployment for our customers.

    What's my experience with pricing, setup cost, and licensing?

    This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price. Licensing is either perpetual or subscription-based, depending on the modules that you want.

    What other advice do I have?

    We're doing a campaign now to question our customers about business resilience using the F5 product. Most customers have invested in business continuity but sometimes they find that what they have done doesn't conform to their own business continuity plans. We go into this type of environment and introduce F5 to ensure that their continuity plans are on point.

    In summary, this is a good product and I recommend it. That said, no product is perfect.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    John Edwards - PeerSpot reviewer
    Manager Cyber Security at Dept. of the Premier and Cabinet
    Real User
    Top 5
    Rock-solid solution in terms of stability with great tech support
    Pros and Cons
    • "F5 BIG-IP DNS has been rock solid in terms of stability for years."
    • "It would be great to see a F5 BIG-IP DNS cloud version. What we within the Australian government are looking at doing is utilizing a secured DNS service much the same as the English GCHQ version of their protected DNS service."

    What is our primary use case?

    One of our primary use cases for F5 BIG-IP DNS is local traffic management. We also use the LTM module, application services, load balancer, and advanced firewall. F5 BIG-IP DNS is a secure web gateway. 

    What needs improvement?

    It would be great to see a F5 BIG-IP DNS cloud version. What we within the Australian government are looking at doing is utilizing a secured DNS service much the same as the English GCHQ version of their protected DNS service. That's a fully-managed external platform and it's used by multiple government agencies, so we get a better holistic view of all malicious DNS traffic that is occurring. 

    For how long have I used the solution?

    We have been using F5 BIG-IP DNS for about six years, although we are looking at migrating off to a central government-provided DNS upstream service. We are doing this because we have adopted a cloud-only policy. 

    What do I think about the stability of the solution?

    F5 BIG-IP DNS has been rock solid in terms of stability for years. 

    What do I think about the scalability of the solution?

    We have not had to scale it much as our internal infrastructure was small. We have 1,000 individuals using F5 BIG-IP DNS. 

    How are customer service and support?

    The tech support is always great. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    It took us about six months to get it all bolted down and working as we expected it to. It was relatively simple for us to launch. 

    What about the implementation team?

    We received a bit of external support from F5 – from one of the channel partners here in Western Australia, but it was relatively simple to turn on in-house. 

    Moreover, once we set it up, the ongoing maintenance turned out to be relatively small.

    What's my experience with pricing, setup cost, and licensing?

    One a scale of one to five, with one being expensive and five being adequately priced, I would give this solution a four. However, the solution we are migrating to is free. 

    Which other solutions did I evaluate?

    We did not evaluate other options because when we picked up the BIG-IP package, we wanted to implement a number of things, and DNS is a bonus blade that we picked up. Therefore, we didn't do a full evaluation because what we were buying for was more like ASM module and the load balancing features out of that BIG-IP box. We just picked up DNS as a subsequent bonus.

    What other advice do I have?

    On a scale of one to ten, with one being the worst and ten being the best, I would give F5 BIG-IP DNS an eight as a solution overall. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Domain Name System (DNS) Security
    July 2022
    Find out what your peers are saying about F5, Infoblox, Cisco and others in Domain Name System (DNS) Security. Updated: July 2022.
    620,987 professionals have used our research since 2012.
    System Engeneer at CROC
    Real User
    Top 5Leaderboard
    Secure, powerful load-balancing capabilities, and offers packet parsing functionality
    Pros and Cons
    • "F5 provides us with a mechanism to accomplish complex product balancing."
    • "I would like to see more marketing documentation, rather than technical documentation."

    What is our primary use case?

    F5 BIG-IP DNS is used for global load balancing.

    What is most valuable?

    F5 provides us with a mechanism to accomplish complex product balancing.

    What needs improvement?

    Hand management and working with rules are two areas that need to be improved.

    It would be beneficial to have information and categorize it for licensing, features, and what is included in which license. I would like to see more marketing documentation, rather than technical documentation.

    For how long have I used the solution?

    I have been working with F5 BIG-IP DNS for five years.

    What do I think about the stability of the solution?

    F5 BIG-IP DNS is more stable than Loadbalancer and Citrix.

    What do I think about the scalability of the solution?

    F5 BIG-IP DNS is easy to scale. I don't have any issues with the scalability of F5 BIG-IP DNS.

    How are customer service and support?

    If I am not mistaken, I don't have any support cases.

    Which solution did I use previously and why did I switch?

    I have experience with Citrix, Kemp, Barracuda, Cisco, Loadbalancer.org, and NGINX.

    I  use LTM, and my colleagues have set up an access manager, DNS, and other security features. LTM is used for local load balancing.

    In most cases, I work with ADC and my colleagues work with the security, we divide the work.

    How was the initial setup?

    The initial setup varies depending on the scenario. Generally, it requires some knowledge.

    What's my experience with pricing, setup cost, and licensing?

    In some cases, it is expensive. F5 BIG-IP DNS doesn't provide the best prices for new or small customers.

    What other advice do I have?

    We recommend it for customers who have complex product balancing requirements. For example, if a customer needs to parse network packets and needs to change them. 

    We are partners with both F5 BIG-IP and Loadbalancer.org.

    I would rate F5 BIG-IP DNS an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    Flag as inappropriate
    PeerSpot user
    Head of Infrastructure division at a comms service provider with 501-1,000 employees
    Real User
    A complex yet powerful solution
    Pros and Cons
    • "F5 BIG-IP DNS is useful, depending on how you use it."
    • "I would like to see the login facilities improved, as well as more troubleshooting."

    What is our primary use case?

    We are using the latest version of FS BIG-IP. We use the solution for classic reverse proxy authentication. We have approximately 800 internal staff and 2,000 external customers using the solution.

    What is most valuable?

    F5 BIG-IP DNS is useful, depending on how you use it. Once you write to it, you can do anything you want from it, making it a very powerful solution.

    What needs improvement?

    The solution is complicated to use. It is difficult to write to. F5 BIG-IP DNS is powerful but challenging to use.

    I would like to see the login facilities improved, as well as more troubleshooting.

    For how long have I used the solution?

    I have been working with F5 BIG-IP DNS for two and a half years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have not scaled F5 BIG-IP, it is only a single-box solution.

    Which solution did I use previously and why did I switch?

    Prior to using F5 BIG-IP, we used PMG. We switched because PMG was at end of life.

    How was the initial setup?

    The initial set up of F5 BIG-IP DNS is complex. It took approximately six months to deploy.

    What about the implementation team?

    We implemented the solution through consultants. We are still using the consultants, so we will need to add someone to our team to handle future deployment and maintenance.

    What other advice do I have?

    Anyone deciding to implement F5 BIG-IP DNS should be aware that it is a complex and powerful product.

    I would rate this solution an 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Flag as inappropriate
    PeerSpot user
    Sr. Technical Specialist at a retailer with 10,001+ employees
    Real User
    Top 10
    Secure, easy to administer, and the speed of operations is good

    What is our primary use case?

    Our primary use case is DNS security.

    What is most valuable?

    The most valuable features are DNS security and the speed of operations.

    It is easy to administer.

    What needs improvement?

    Pricing could be reduced.

    Scalability is a concern, it could be improved.

    For how long have I used the solution?

    I have been working with F5 DNS Delivery for approximately two and a half years.

    We are working with version 13.

    What do I think about the stability of the solution?

    It's a very stable device.

    What do I think about the scalability of the solution?

    It is not highly scalable because it's an appliance.

    Scalability is a concern, and it needs improvement.

    Most of the people in our company are using this solution.

    How are customer service and technical support?

    Technical support is good. I would rate them an eight out of ten.

    How was the initial setup?

    The initial setup is straightforward. It is easy to set up.

    We have a group of 15 administrators to maintain this solution.

    What's my experience with pricing, setup cost, and licensing?

    Cost is a factor. It is really costly.

    Price is an area that can be improved.

    What other advice do I have?

    It's a good solution, I would recommend using this solution.

    I would rate this solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Domain Name System (DNS) Security Report and find out what your peers are saying about F5, Infoblox, Cisco, and more!
    Updated: July 2022
    Buyer's Guide
    Download our free Domain Name System (DNS) Security Report and find out what your peers are saying about F5, Infoblox, Cisco, and more!