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Cisco Umbrella vs F5 BIG-IP DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (1st)
F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 20.9%, down from 26.2% compared to the previous year. The mindshare of F5 BIG-IP DNS is 6.3%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Cisco Umbrella20.9%
F5 BIG-IP DNS6.3%
Other72.8%
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Raja Waqar Ahmad - PeerSpot reviewer
Suitable for use cases around multiple data centers and provides good stability
F5 is working on improving its identity management features. This is an important area for improvement, as it is a key component of Zero Trust architecture. So, when I was working on the zero-trust architecture, I noticed that there was a lack of documentation. The National Institute of Standards and Technology (NIST) has published some documentation and frameworks for ZTA implementation. In the NIST framework, multiple vendors can be used for different components of the architecture. For example, for identity management, common vendors include Azure, Intune, AWS, Cisco Duo, and Zscaler. I remember reading about F5 mentioned in the context of the ZTA framework. So, it's encouraging to read that F5 is being considered for ZTA implementations. Netskope is also using F5 for their ZTA solutions. I would also like to see all of F5's features integrated into a single box, as it would be the most beneficial for end customers. F5 is already enhancing its security capabilities. Initially, load balancing and security required separate devices, but now F5 offers solutions that combine both functionalities in a single device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"The most valuable features of this solution are the Web Filtering and the APT."
"Helps block personal email accounts."
"The feature I appreciate most about Cisco Umbrella is the dashboard and how easy it is to see the reporting, what is blocked and allowed, and it makes it very user-friendly."
"The single-pane-of-glass management is really important. In today's era, administration costs and operational expenses will cost you a lot, and it reduces that as well. You don't need extra resources to manage all your parameter firewalls, looking at every single device to allow resources internal access. By just introducing the single-pane-of-glass management, it has lifted the burden off of management, especially the network management."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"The Global Block List is one of the most valuable features because it's really easy to block domain names as well as URLs. Sometimes you don't want to block the whole site, you just want to block one URL. The Global Block and Allow Lists are the best features for us."
"The configuration process is straightforward, making it easy to set up wide IPs and distribute traffic across local US sites and data centers via VPN."
"The management is very easy."
"F5 BIG-IP DNS is useful, depending on how you use it."
"The solution is easy to configure and deploy. It is scalable and works without any downtime. F5 BIG-IP DNS is a flexible solution."
"BIG-IP DNS effectively handled a traffic surge. For example, we have application forms replicated across our DCs. If our primary application becomes unavailable, BIG-IP automatically fails over to a client-unaware secondary application."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"The most valuable feature of the solution is security."
"F5 BIG-IP DNS is a stable solution."
 

Cons

"There are some situations where we would like to block things for specific user groups. I know that Umbrella does that, but it's not that easy.... when you want a specific task for specific rules and policies for user groups, you have to go three levels down in the menu, and it's hard to find where you do that task."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"The pricing could be improved."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"We've noticed some issues with the SWG where, when I'm connected, it thinks I'm in Miami, Florida instead of Savannah, Georgia."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"In the product, one of the shortcomings is related to its configuration part...Though you can find some manuals or F5 documents, in real life, it's very hard to understand this product."
"The initial setup could be easier."
"There is room for improvement in pricing. It is very pricey."
"CNC (control and command) communication would be beneficial. We would like to have control and command blocking to prevent visiting malicious websites."
"I would like to see the login facilities improved, as well as more troubleshooting."
"The analysis services needs improvement."
"When it comes to denial of service or DNS security, F5 is not the best vendor as dedicated vendors such as Arbor for denial of service and Infoblox for DNS security offer more comprehensive solutions."
"The tool needs to improve its UI."
 

Pricing and Cost Advice

"We did a good negotiation, and at the moment, its price is fine."
"The pricing model is easier compared to some of the other solutions, and it is also competitive."
"You get what you pay for if you break the solution up into tiers."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"Our licensing fees are on a yearly basis."
"Its price for us is quite expensive because it's a subscription, and we just use it for the DNS log. So, for us, it's quite expensive."
"Pricing depends on the automation requirements of the organization."
"You get what you pay for."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
"You cannot do much around DDoS protection without an additional license from F5."
"I would rate the pricing a three out of ten, with ten being a low price."
"Cost is a factor. It is really costly."
"They are competitively priced."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"In some cases, it is expensive."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
6%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise30
Large Enterprise51
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise9
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
When it comes to denial of service or DNS security, F5 is not the best vendor as dedicated vendors such as Arbor for denial of service and Infoblox for DNS security offer more comprehensive solutio...
 

Also Known As

OpenDNS
F5 BIG-IP DNS, F5 DNS Delivery
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Find out what your peers are saying about Cisco Umbrella vs. F5 BIG-IP DNS and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.