Chief Executive Officer at WATCH&ACT
Real User
Review of MetaDefender Email Security

What is our primary use case?

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Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director - Senior HCM Consultant at Apprendo Ltd
Vendor
Great products when implemented and configured properly

Valuable Features:

Administration side is very user friendly and with lots of online help available

Room for Improvement:

UI/UX can be improved, although CSoD is very responsive to customer's feedback and does implement many new features suggested by customers

Use of Solution:

2 Years

Stability Issues:

This is probably the most stable solution I have worked with, very few down-times or unexpected behaviours

Initial Setup:

The most challenging part of the implementation is understanding the customer requirements/objectives, if those are clearly elaborated and documented, implementation can be seamless and straightforward

Other Advice:

Best in class solution with frequent updates/new releases

The quarterly release schedule is good in a way as it provides frequent new features and improvements, but it can be challenging to keep up with all those updates.

My main recommendation would be to make sure to do lots of testing before making anything live to ensure it's configured and works as expected.

Also, functional testing and UAT should be carried out on each new feature released which is implemented. If you required any further recommendations on testing please feel free to get in touch.

Disclosure: My company has a business relationship with this vendor other than being a customer: I provide independent consulting services on Cornerstone onDemand and Saba People Cloud solutions via my own business and sometimes via vendor's partners. I have worked for both Saba and Cornestone onDemand direclty in the past.
PeerSpot user
Buyer's Guide
Cornerstone Learning
May 2024
Learn what your peers think about Cornerstone Learning. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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Senior IT Consultant at a tech services company with 201-500 employees
Consultant
Agile solution with rapid implementation and built-in processes
Pros and Cons
  • "What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid."
  • "In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel."

What is our primary use case?

I manage projects as a senior consultant. I used to be a CEO for a large corporation.

We are managing the design, all of the activities and the budget, and everything that goes on with the project.

For the government, I am currently implementing the Cornerstone Learning Management system. Specifically, in this government office, they give service to low-income populations and people with disabilities, and they need to know that their employees who sit on the professional committees and who are judging the cases are current with their knowledge.

First, they manage expiry dates of certain courses that have to be renewed. They manage points granted to employees who participate in courses, and they also have online courses available for their employees who can pass by taking a test. This is something that they can complete on their own time.

What is most valuable?

What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid.

This is a cost-effective solution.

What needs improvement?

This solution needs to be less simplified.

It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system. 

Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.

In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.

For how long have I used the solution?

I have been familiar with the solution for a while now, but I am not using it. I am managing the project and of the implementation of it.

What do I think about the stability of the solution?

This solution is completely stable. Whatever they say works, just works. There have been no issues.

What do I think about the scalability of the solution?

This solution is scalable. You only have to purchase more licenses.

We have four thousand users, who are government workers.

We have one full-time person who is doing the maintenance. For the first six months, we had two people providing on-the-job training.

How are customer service and technical support?

I haven't needed to contact technical support because we have the implementor who knows the system very well.

Which solution did I use previously and why did I switch?

Previously we did not use another solution, this is the first time that we have worked with LMS.

How was the initial setup?

The initial setup is straightforward.

It took three months to deploy.

What about the implementation team?

We used a professional implementor for the system.

Which other solutions did I evaluate?

We did not evaluate other solutions. They came to me only after I chose this solution.

What other advice do I have?

It's a cloud application so it's always current.

We have integrated it with SAP HR, and it works well.

Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications.

I would recommend this solution.

I would rate this product and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user643644 - PeerSpot reviewer
Learning Technology Experiences Enabler / DevOps Noob - enthusiast at a tech services company with 10,001+ employees
Consultant
Provided the ability to build cross-functional teams. The mobile app needs improving.

What is most valuable?

  • I value the mobility: Anytime and anywhere
  • Ubiquity of technology: Accessible via browser, tablet, or smartphone

How has it helped my organization?

It has provided the ability to build cross-functional teams. It enables collaboration across a globally dispersed organization.

What needs improvement?

The mobile app needs improving. The product roadmap indicates that the improvements being released this year will put the mobile app and browser version at the same level.

For how long have I used the solution?

I have used the product for two years personally, and for four years in my current organization.

What do I think about the stability of the solution?

The platform itself is very stable and secure. Just like with anything cloud, however, you are always going to encounter issues that are not common and resolved within minutes.

What do I think about the scalability of the solution?

No issues with scalability were encountered. One of the platform benefits is the ease of scalability.

How are customer service and technical support?

I would give technical support a rating of 7/10.

Which solution did I use previously and why did I switch?

At our current organization, this has been the platform of choice.

How was the initial setup?

I was not involved in the initial setup.

What's my experience with pricing, setup cost, and licensing?

Ask the vendor to arrange to engage you with customers who are the same size and see how they implemented the solution. Ask them what challenges they encountered. Find out what licensing options were considered and reflecting on their initial decision, if they would change anything now.

Which other solutions did I evaluate?

As mentioned, I was not involved in the initial setup

What other advice do I have?

Do your own research, speak to current customers, get access to the platform and test it for the months. Test everything: ILT, VLT, Web, Video, Mobile, Communities, etc.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Cornerstone Learning Report and get advice and tips from experienced pros sharing their opinions.