Cornerstone Learn Reviews

I am a senior implementation consultant so my focus is on the implementation of this solution.

The interface offers a good user experience. There are new releases every three months that keep up with industry standards and meet the needs of the customer.

From an API perspective, this is a very robust platform that offers integration with many other platforms including Linkedin and Salesforce. 

The support for this solution could be improved. 

I have used this solution for six years. 

This is a stable solution. We have never had an outage and are told upfront when releases and patches are going to take place. 

This is a scalable solution. Our clients have up to 100,000 users. 

There are certain support staff who are extremely knowledgeable and helpful and others who are not as good. 

Cornerstone offer three portals for implementation. We configure everything on the pilot portal and once everything is signed off on the UAT process, we start moving things into production.

This solution offers competitive pricing. 

Before Cornerstone, we used Modal. The primary reason why we switched from Modal to Cornerstone was for improved security and to keep up with the latest trends. Because Modal is an open-sourced system, it becomes resource-intensive in terms of keeping up with security patches and functionality. 

I would advise those considering this solution to review the learning content they have and consider all the criteria for successful implementation before getting started. It is good practice to have a governance system in place for any learning management implementation. This provides guidance on what functionality to make use of at what times as well as determining how new changes are rolled out.

I would rate this solution a nine out of ten. 

Cornerstone covers learning, recruitment, succession, and performance. For me, Cornerstone is the best for learning and performance. It has the core functionalities, but it's not a module in itself. It just has some data, and this data helps to use other modules, such as LMS. 

Its user-friendly interface is most valuable. You can configure your welcome page and design it the way you want on your own. 

It is the best one in the market for learning. It has a good functionality where you can follow your learning, stop learning, and remove learning. You can do a lot of actions. They invest a lot in learning. Every three months, there is a release, and any bugs that we have found are solved every three months. They have a good support team.

A minus is that Cornerstone doesn't provide the admin the ability to create their own content for learning. So, you can just manage the content.

They don't invest a lot in some of the other modules. For instance, Succession is a very good module, but it is still a small module. You cannot do everything that you want. Similarly, with the HR module, it is complicated to put all the strategies in Cornerstone because it is very hard to find a workaround.

They should also work on the Recruitment module. There are a lot of bugs in this module. From my experience, even their support team is not proficient in this. They don't have a level-three support team experienced in the Recruitment module.

Its stability varies. It is a stable solution. If you have found a bug, you can escalate it to support. They have a very good support team, and they can solve it, but sometimes, it can become unstable. When Cornerstone releases some patches, they can have an impact on the solution. If a fix is already implemented, they create a patch, but they don't inform. They just publish a paper on this patch, and if you don't go and look for this information, they will make it live, which can have an impact on the solution.

You have a lot of rules. You need to be a little bit experienced to know all the tips to have a good implementation without a lot of bugs. So, it's stable when you have all the support of the team so that if you have any bug, they can find a solution very quickly. On the other hand, like any other solution, when they do new releases, sometimes, these releases can have an impact on what you have already done.

It is definitely scalable. Cornerstone is built for big companies. Mostly, all people in the clients' organizations use Cornerstone. They have a portal, which is like a virtual HR. It depends on the module, but they can see their career and their training.

When Cornerstone is for the whole company, it's just the rules that change. You have end-users. You have managers, and you have functional HR managers. The visibility is different from one user to another. You can put a function in the solution that's deployed for all.

It depends on the client because it's a part of the package. All the clients do not have support, but if they do, it is a good thing because you can communicate with someone who can find the solution for you.

Their support is good. There is also a help page, and you have all the functionalities on the help page. Sometimes, you just need to go to the help page, and you can find the bug or issue that you are facing.

I am a consultant. I go to companies that have other information systems, and they change to Cornerstone. They usually change because it's simple. The budget might also have a role to play in it, but it's more likely because Cornerstone is very well-known for learning. Sometimes, they change just for learning. They try the Learning module, and then they find it better to also take the Performance module so that they can link both modules and have more information about all the paths for the career of the employees. So, it starts with the Learning module, and then they start to deploy everything. They end up deploying Performance, Recruitment, Succession, and other modules.

Like any information system, it has ups and downs, but for talent management, it is a good solution where you can find several functionalities to help HR. I saw the value of Cornerstone when I worked with other information systems.

A plus point of Cornerstone is that they give you the steps to deploy the solution for each module, which makes the process easier because you have the methodology. You just need to follow the steps, but it also depends on the client. You cannot follow the same process for all clients. So, you take the key steps of the methodology, and then you adapt it for your client.

The number of people required for deployment varies. Sometimes, you need more than 10 people. For instance, for a company here in France dealing with water and waste, we needed about 20 people for the project. It also depends on whether it is the first deployment. If it is the first deployment, you would need at least five people. You would need one to two junior consultants for implementation, and you would need others to better understand the need of the client and analyze the impact. Cornerstone is super, but it cannot do everything. So, you need to analyze the project.

The implementation can take a year and a half if you don't have anything else previously, or if you have another information system and you want to move everything to Cornerstone.

When we deploy Cornerstone, sometimes, we first deploy it on a small scale to see how they react. That's because we need to do change management for the users, but we can extend it to the whole company and business worldwide. The more we extend it, the more interesting it gets because we have a lot of information and reports regarding the whole company.

Clients do see an ROI but not in the first year. They need to wait for two years at least to have some data and start seeing the improvement in learning. They can see that people are doing more learning because they have more reminders. They can see the performance and the percentage. It helps to have a global idea.

I can recommend the product, but you need to find a good consultant to implement it. That's because the first implementation will play a big role in the future of the tool. If you implement it in a good way, you don't need to hire someone to fix all the bugs later on. So, the first deployment has a big impact on the future usage of the tool. You have security rules and other things in Cornerstone, and if you don't know the solution very well, things can get very hard in the future.

I would rate it an eight out of ten.

We use Cornerstone Learning for managing learning in corporate environments.

The most valuable features of Cornerstone Learning are how they organized the management of the different content types is good. They are done in different ways which is a benefit. Additionally, the reporting 2.0 and playlist functionality are very good.

Cornerstone Learning could improve the curriculum function by giving it more flexibility. I'm managing the solution and I adding content to the system, and overall, the backend of the system looks a bit dated.  Cornerstone Learning has focused a lot on the user experience and less on the backend operational administrative experience. This could be improved overall.

I have been using Cornerstone Learning for approximately eight years.

Cornerstone Learning is a reliable solution.

The scalability of Cornerstone Learning is good.

We have approximately 5,400 end-users and 100 operations and administrators using this solution in my organization.

Cornerstone Learning is used widely in my organization for compliance training, and leadership managerial training. We are looking to increase engagement with Cornerstone Learning over the next year or two.

The support from Cornerstone Learning is good. They have an online forum, we have a customer service manager and technical support that are good.

The documentation of Cornerstone Learning is detailed and comprehensive. They are available to anybody, they can be found with a quick internet search. The documents are very detailed about how you can accomplish tasks. There are times the information covers less of why you would use certain functionality and the pros and cons of using that functionality.

My organization had two separate systems, and as part of a merger, it was decided to choose only one system because one of the systems didn't have the capacity for all of the offices for the entire two organizations. The problem was more about scalability and functionality. That's why the decision was made to use Cornerstone Learning.

It took approximately six months for us to fully implement Cornerstone Learning. However, this timeframe was not necessarily a negative reflection of Cornerstone Learning but how we were implementing it.

There were approximately five people were involved in the deployment.

Cornerstone Learning requires some maintenance and we have two people that support the solution. I am one of the two that support Cornerstone Learning.

We have received a return on investment for Cornerstone Learning. There is a more coherent view in terms of the management of training, auditing of training, tracking of learning, and the way that learning is presented to people. It is a positive return on investment.

The pricing of Cornerstone Learning is reasonable, but my knowledge of the cost is limited. I've had some discussions about licenses. I suppose we've had to push them a little bit to be more flexible about the licensing. For example, someone said they could only give us licenses in a batch of 500, but we found out that it wasn't true. We were able to negotiate a different amount.

There are some additional features that you can purchase. All the additional features are easily laid out and they have made everything transparent if knowing exactly what features you will receive.

My company evaluated three or four different learning management systems, and Cornerstone Learning came out top. This is why we are using it.

My advice to others is they need to define what their existing learning landscape is and go around your organization to inform everyone of the things that are going to be taught and how things are going to be managed. Aspects of the system have to be determined, such as what other learning management systems are there, for example, spreadsheets. It is important to define what's going on at the moment, how much of that is learning, and what is it that is being taught. In the end, you can determine what learning has to go into the new system.

I rate Cornerstone Learning an eight out of ten.

We are using this solution for employee learning.

The reporting feature is fantastic, and I also like the dynamic learning assignment feature. 

It is interactive and user-friendly. It is also highly stable, automated, and customizable.

Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution.

From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages.

I have been using this solution for about eight years.

It is highly stable. 

In terms of usage, we have approximately 18,000 users. We always focus on improvising. Of course, we cannot guarantee the increase in the number of users, but for the headcount we have, we definitely plan to increase its usage. This is where the areas of improvement come into the picture.

We have the in-house capability to manage this solution, and we also have access to their technical support. Their technical support is very good. They provide real-time support.

It is a little bit complex because we have to do the SSO integration, but after the setup is done, the processes are very easy.

We have the in-house capability to do the integration. We didn't need an external vendor.

Quality always comes at a cost. I would not rate it as expensive. It provides value for money.

If you are looking for a highly automated and highly customizable solution that is excellent in user experience, this is the solution to go for. You are definitely on the right path in getting this product. You should ensure that it meets the overall learning objectives for your learners. 

I would rate Cornerstone Learning an eight out of ten because I see a lot of improvement areas.

In my current organization, we use Cornerstone strictly as a learning management system. We use it to deploy all of our compliance training, which includes IT compliance, corporate compliance, and human resource compliance. We have a lot because, in our industry, there are a lot of compliance requirements.

We also use it for on-demand training. We have a couple of integrations with LinkedIn Learning and Skillsoft, just for skills training an on-demand, professional skills training.

Cornerstone has been around for a long time and they've put a lot of work into the compliance piece, specifically. They've really perfected how to deploy assignments, as well as how to redeploy assignments. This is important because we have a lot of compliance that has to happen annually and Cornerstone is the only system that I have found that can really do this successfully. It allows me to program a dynamic assignment that is ongoing and automatically reassigns compliance training on a schedule.

This makes my life infinitely easier and I would say automates 80% of what typically would be manual for other administrators. It really frees up my time to focus on development and strategy, as opposed to audit and manual tracking.

We deploy our training in quarterly bundles because there are about 30 of them per year and you don't want to assign all of them at one time. The system is capable of splitting it up and then reassigning it on a reoccurring basis until I instruct it to stop.

Combining everything together, our on-time completions have gone from the mid-sixty percentile to over 99% on-time completion.

The most valuable features are automation, analytics, and strong reporting.

The email digest that informs people about upcoming training is very helpful. If somebody has five training sessions scheduled then they receive a single email notification, rather than five separate ones.

There are reporting dashboards for managers that allow them to clearly and easily see where their team stands with training.

They have a Client Community Success Center, where clients can share ideas and interact with each other. People receive help for problems they are facing after asking for help or opinions or ideas on what to do.

My understanding is that they are working on the interface, which is something that is needed. The user interface and user experience could certainly use an update. The fact that it is a work-in-progress is obvious because it is strange to see one modern-looking page that is immediately followed by one that looks like it is from 1999.

The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved.

Something that I would like to see in the future is customizability for the Learner Homepage. This is an interactive web page for your training, and my company has chosen not to create a separate welcome page for the system. If it were customizable then I could, for example, have an inbox widget there. As it is now, the actions that a user can perform and not in a centralized location.

I have been using Cornerstone Learning for eight years, on and off, in different environments.

Cornerstone Learning is absolutely scalable. It can do as much or as little as you want it to, so it's really just about determining what each client wants out of the solution.

We have between 6,000 and 7,000 users and that includes every employee, consultant, contingent worker, and contractor that we have. The roles range from our C-Level executive suite to our most entry-level workers. I don't expect that our usage will grow considerably in the near future.

Out of all of the software providers that I've worked with, in the talent management space, and there have been many, Cornerstone is the most client-responsive. They're really driven by our feedback and our suggestions. They are receptive, responsive, and very dedicated to the long-term success of their clients.

With respect to technical support, they are very good. However, there is one thing that can be improved and it is related to the automatic ticketing system. If you open a ticket and just wait for a response then it will take quite a long time.

What I have found, and I usually suggest it to other clients, is to first open a ticket and then call into the global support product line right afterward. By doing so, it really expedites everything. I don't think that this is very clear to clients and I think that it should be made more so. If instead, you don't follow up on your own, then it will be a long turnaround time. If you do follow up then it will be resolved in a matter of hours, or perhaps one day at the most. That is unless it is something extremely complicated that has to be escalated to the engineering team.

I have used several similar solutions in the past. Some of these include Saba LMS, Adobe Captivate LMS, and SAP SuccessFactors.

Compared to these other solutions, Cornerstone is very simple to use. They have really optimized the ability to "click and drag" things over. Even when it comes to uploading content or creating your own content within it, this solution makes it easy. There are a lot of diagnostic tools and solutions. I also think that the support is unbeatable.

I have seen this solution set up many times and I'm not going to say that it isn't complex. In fact, it's very complex. However, I think that Cornerstone has probably made it as simple as it can possibly be.

Cornerstone does a really good job of educating their clients, impressing upon them that they need to be dedicated to this system because they're always improving and always updating. I am a very hands-on administrator and I actually serve as a volunteer client community expert who advises other Cornerstone clients on how to use the system.

It gets complex because some clients expect an out-of-the-box, ready-to-go solution and that's not the case. It can't be the case with software like this because it's made to be customized to your business. Sometimes, clients aren't prepared for that or aren't quite aware of that. As somebody who has visited many different companies to help them leverage the system, I feel it's simply that the clients don't truly understand that they need a dedicated person on the ground. They need a dedicated resource who is really going to learn about the system and know how to take care of it, long-term. Often, clients feel that it will just take care of itself.

I maintain this solution on my own.

I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user. You can add different modules as well, which increases the cost. For example, you can add a performance module, and these extras come at different costs. You can also bundle items together, which gives you a pretty significant discount.

Once you pay for that, it is all you need unless you want to add content and subscription services. You can do that through Cornerstone and they have a wonderful subscription service if you want additional pieces of training. There are costs for this and they vary depending on the number of users and how many different products you're purchasing.

In the past two years, they have totally revamped the reporting module. It is called Reporting 2.0 and it is absolutely incredible. The administrator can create custom reports that are as granular or as wide as you want. You can share it with specific users or with entire groups of users. You can have the system email reports, which is very helpful because as an administrator, I am asked for reports constantly. Even when reports have been generated, stored, and are available for people to read, they still email me requests for updated versions. Reporting 2.0 has allowed me to program the system to email it to them on whatever cadence I choose. So, for example, every Wednesday at noon, a specific group of people will have a certain report emailed to them. There are lots of things that can be done with Reporting 2.0, where is it like a miniature version of Power BI. The difference is that your data is already in the system and it doesn't have to be imported.

It is helpful to understand the automation that Cornerstone provides because I often coach people on how to use it. They do things manually without realizing the potential for saving themselves work.

My advice for anybody who is implementing this solution is to designate a person or team, and then focus and invest in their development and education with the system. Cornerstone offers lots of free training but they also offer paid training. If the company does not have experience with it then I would suggest designating a team, flying them to Santa Monica or Salt Lake City, and visiting one of the offices in person to attend the training seminars. This needs to be followed up with time to practice those skills. Then, after this, take more training that's on their client success portal. I say this because administrators have to have all of the tools and then need time to practice the skills.

It can be very complicated and it doesn't matter what module you purchase. Whether it is learning, performance, or a full-stack solution for all of your talent management, this is really important information. It is sensitive data and a lot of the time it is audited. This demands that you really give yourself enough time to plan that properly.

The biggest lesson that I have learned with this solution is to always keep abreast of what's happening. Do not ignore their quarterly release notes and do attend the quarterly release webinars. All of the information that any administrator or system owner needs to know is provided. The important part is that you have to be receptive to taking it in, analyzing it, testing things, and being involved. Do not make the assumption that it's an out-of-the-box solution that will always work the same way because they are always improving.

As far as I'm concerned, Cornerstone is the absolute top learning management system on the market. They are client-centric and client-focused. They really take the time to educate people and involve them. The user interface is great and the support team is amazing. Their future is very bright and my only real complaint is about the response time for tickets that are generated, and how they are addressed.

I would rate this solution a nine out of ten.

Cornerstone Learning's most valuable features are the keyword search, filters, and add-to-favorites option.

Cornerstone Learning could be improved with more e-learning content. I'd also like to see smaller modules for assessments and assignments.

I've been using Cornerstone Learning for about a month.

Cornerstone Learning is stable.

The initial setup was very smooth and easy, and deployment took between twenty and twenty-five days.

We chose to use Cornerstone because it's a global LMS that's user-friendly and has a good track record of training. I would rate Cornerstone Learning seven out of ten.

We deploy learning to a mostly corporate environment and external providers. We have 1,500 users. I'm the senior manager of HR systems. 

I would like more robust reporting or more flexibility and scalability around the reporting side. Certainly the way it manages SCORM packages could be improved and that could be because there's so many providers or vendors that provide learning content. I think there needs to be more collaboration between those developers and how Cornerstone utilizes them because our main problem is managing how those packages work within the tool from an employees' perspective and user perspective.

We have been using this solution for nine years. 

Stability and scalability are good. They have four releases every year of which learning is a big portion of that. They're constantly refining and defining and they're embedding a lot of new technology into it all the time.

As an end user, I would rate this solution an eight out of 10. 

We are a solution provider and Saba Cloud is one of the products that we implement for our clients. Our customers include banks, as well as other companies.

The Saba learning management system (LMS) is quite good.

The platform includes a communication platform that uses social media, where users can use it to communicate with each other. They can create groups, have discussions, and so forth.

The Meeting feature is similar to a conference call facility that can be used for virtual meetings.

Distance learning, online assessment, and career planning features are very useful.

The user interface is in need of improvement.

Reporting and analytics capabilities could be more flexible.

The platform is more useful for a corporate team program rather than for individual users, which is something that could be improved.

Better support for iOS is needed.

We have been working with Saba Cloud for about three years.

Saba Cloud is very stable.

This is a very scalable solution and the performance is not an issue. It also supports mobile devices.

Online technical support is good but offline technical support can be improved a little bit.

I have worked with similar solutions in the past and I think that for a corporate setting, Saba is the best. 

In my former company, we used the SAP SuccessFactors product. Compared to SAP, Saba is very reasonably priced. I also find that their platform is not as good as Saba. If I were rating SAP then I would score it a six out of ten.

The price is very reasonable, considering the quality.

One of the good things with Saba is that they have money and time management in one platform. They have experts around the globe and take input from the users. It is quite easy to use, yet also quite powerful, and because the systems are integrated you don't have to manage two different ones. For example, if you need financial and time management reports then they are all in one place.

I would rate this solution an eight out of ten.

We use this solution as a learning management system for companies with up to 10k users.

This solution has given us easy delivery of compliance training as well as on-demand skills training.

The most valuable features are the Playlists, Learning Assignment Tool, Earner Experience Platform, Machine Learning, and Reporting 2.0.

I'm always impressed with how client-centric CSOD is. They truly value client feedback and are eager to make product improvements based on client interactions within the Client Success Center. 

In general, some of the portal pages have an outdated look and feel.

We have been using Cornerstone Learning since 2013, for almost eight years.

I am impressed with Cornerstone's dedication to updating the portal pages. A good example of this would be the new Training Details page redesign, as well as the upcoming Assessment redesign for the test engine.

I manage projects as a senior consultant. I used to be a CEO for a large corporation.

We are managing the design, all of the activities and the budget, and everything that goes on with the project.

For the government, I am currently implementing the Cornerstone Learning Management system. Specifically, in this government office, they give service to low-income populations and people with disabilities, and they need to know that their employees who sit on the professional committees and who are judging the cases are current with their knowledge.

First, they manage expiry dates of certain courses that have to be renewed. They manage points granted to employees who participate in courses, and they also have online courses available for their employees who can pass by taking a test. This is something that they can complete on their own time.

What I like the most about Cornerstone is that it is agile. It has good built-in processes and the implementation is rapid.

This is a cost-effective solution.

This solution needs to be less simplified.

It has a different look and feel, and the clients need to have it look like the other applications. You should be able to go in and change the look and feel of the system. 

Also, Cornerstone does not have a hybrid architecture. It is only on the cloud and our clients cannot have their data on the cloud. They need a hybrid where the data is inside and the application is on the outside.

In the next release, I would like to see a Hybrid architecture and to be able to customize the look and feel.

I have been familiar with the solution for a while now, but I am not using it. I am managing the project and of the implementation of it.

This solution is completely stable. Whatever they say works, just works. There have been no issues.

This solution is scalable. You only have to purchase more licenses.

We have four thousand users, who are government workers.

We have one full-time person who is doing the maintenance. For the first six months, we had two people providing on-the-job training.

I haven't needed to contact technical support because we have the implementor who knows the system very well.

Previously we did not use another solution, this is the first time that we have worked with LMS.

The initial setup is straightforward.

It took three months to deploy.

We used a professional implementor for the system.

We did not evaluate other solutions. They came to me only after I chose this solution.

It's a cloud application so it's always current.

We have integrated it with SAP HR, and it works well.

Our customers are not all that familiar with the product. They have only just gone into production and started using it. Once they have worked with it some more, they might find that it needs some modifications.

I would recommend this solution.

I would rate this product and eight out of ten.