The ConnectWise Incident Response Service provides real-time management, guidance, and analysis to help MSPs investigate, remediate, and recover from a severe security incident
24/7/365 access to expert cybersecurity incident response analysts
Real-time incident management coordinated within established processes and playbooks
Formal analysis reports detailing observed and recommended tactical and strategic improvements
30 days post-incident monitoring of environment for re-infections
| Product | Mindshare (%) |
|---|---|
| ConnectWise Incident Response Service | 1.1% |
| VMware Carbon Black Cloud | 8.6% |
| ServiceNow Security Operations | 8.5% |
| Other | 81.8% |
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