We compared Veritas NetBackup and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Veritas NetBackup is praised for its versatility and integration with third-party applications. Users say Zerto offers excellent data protection, and it’s easy to create VMs. Users appreciate its virtual server backup capabilities, cloud integration, and malware protection. Veritas NetBackup would benefit from streamlining implementation and incorporating additional cloud solutions. Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Some users reported positive experiences with Veritas customer service, but others said that it sometimes took a long time to resolve issues and support is inconsistent across regions. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Opinions on Veritas NetBackup's setup complexity are mixed, with some finding it straightforward and others perceiving it as more complex. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Opinions on Veritas NetBackup's pricing vary. Some consider it expensive but say it’s worth the price due to its extensive features. There are no additional fees aside from the basic license. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Veritas NetBackup prioritizes constant availability and quick access, resulting in a positive ROI. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Users say Veritas NetBackup is a versatile solution that offers robust compatibility, seamless cloud integration, and strong protection against malware and ransomware. NetBackup received mixed reviews for pricing and ease of setup, and some users said it could improve its cloud support. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The most valuable feature is replication because, using NetBackup replication, we can have disaster recovery of the data we have."
"I like that it's enterprise-capable. It can handle multiple operating systems. It can handle multiple database types. It can handle a lot of different backup use cases. It's flexible."
"Unauthorized people cannot log in and execute commands."
"The solution is easy to learn."
"The backup and restoration are 100 percent guaranteed."
"It has been around for so long, and it is very in-depth. It has a solution for everything that you can cover."
"I have found the Media Server Deduplication tool, deployment policies, and agentless features to be the most valuable features."
"It provides us with the versatility to back up everything we require which eliminates the need for a secondary backup solution."
"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."
"We have had many instances where VMs were corrupted by an application owner, where they were installing something and did not create a snapshot in VMware for it. Instead of tapping into our backups, with just two clicks, we were able to restore the VM back to its original state. It helps a lot in the day-to-day running of our business."
"We can spin up our environment in DR without affecting production, which is probably the biggest feature for us. We have the ability to do passive testing. We can even test scenarios, such as installing software or changing software. We can make modifications without affecting our production environment. So, the test functionality of being able to test the failover solution and being able to bring up our virtual machines in a test mode is the biggest benefit."
"Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."
"Using Zerto, you can have your VM up and running in a matter of minutes. All you need to do is flip a switch, then you are good to go."
"It is cost-effective and stable. It protects virtual machines, and there is a fast recovery time."
"The continuous data protection is great. We love it because I can see exactly how many seconds behind real-time we are, which is usually under 10 seconds. It keeps things up to date. We love the product."
"The replication works really well. We perform multiple tests a month and annual tests for our tier-one and many of our tier-two apps... Migrating systems as a failover rollback or a system move are two of the functions that I like the most."
"Veritas NetBackup is an expensive solution, and its pricing could be improved."
"The only pain point we have with this solution is the cost. It's very expensive. In fact, it's so expensive we are looking for other platforms. We want to move away from it in order to save our organization costs."
"The interface should be improved."
"The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."
"It should be able to integrate with the cloud. If we leverage a cloud in the future for backup, there should be very fast help and more options for customers to choose from."
"We would like the Java console to be updated."
"We are facing a challenge regarding the support for Docker and Kubernetes features. We hope for the possibility of directly backing up Kubernetes and Docker images without the necessity of taking full virtual machine backups."
"There have been issues with performance and some features."
"The VPG model causes us a bit of concern. We are considering using Zerto to replace Site Recovery Manager. Site Recovery Manager is very easy when we have entire data scores being replicated. We don't have to make any decisions when it comes to groupings. It is all covered. If we move to Zerto, which we are considering, we will have to work much closer with the applications teams to develop the VPG configuration and determine how the VMs will be grouped. It will be a lot more overhead for us to go that route."
"In future releases, doing backups of the environment we need to be able to do hot backups of the database."
"In terms of improvement, it would be helpful if the implementation team had a better best practices guide and made sure things like the journaling are very clearly understood."
"Another thing that would help would be a recommender, or some type of tool that says, 'Hey, you're not conforming to best practices.' It would do a conformance or compliance check to tell you if your VPGs are set up according to best practices and whether your Zerto clusters are set up optimally. It would see if you have HA enabled and whether your alerting is turned on."
"I would like to see some improvements with APIs going into the cloud so that they can more natively orchestrate the migration point-to-point without special hands-on configuration. Azure does some of that natively by having an agent on the VM, but Zerto could improve on its APIs into Azure or Google so that spinning up works more natively in that environment. It would make things smoother."
"The technical support has room for improvement."
"Zerto generates many false positive alerts, which is annoying. I still have thousands of alerts in my inbox, and those are false alerts. When I check there's actually no problem."
"When we are trying to upgrade any virtual machines, we have to stop the virtual machines that have been replicated in Zerto and then upgrade or update to the virtual machines onsite. Instead of having to do it manually, there should be some way of automating that particular function."
Veritas NetBackup is ranked 5th in Backup and Recovery with 22 reviews while Zerto is ranked 2nd in Backup and Recovery with 127 reviews. Veritas NetBackup is rated 8.2, while Zerto is rated 9.0. The top reviewer of Veritas NetBackup writes "A stable and versatile product that is compatible with many platforms". On the other hand, the top reviewer of Zerto writes "Our average recovery time is now in seconds, and we can spin up a test version without affecting our production environment". Veritas NetBackup is most compared with Veeam Backup & Replication, Rubrik, Veritas NetBackup Appliance, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Oracle Data Guard. See our Veritas NetBackup vs. Zerto report.
See our list of best Backup and Recovery vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.