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Trend Micro Worry-Free Services Suites vs Trustifi Inbound Shield comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (2nd), Microsoft Security Suite (10th), Secure Email Gateway (SEG) (1st)
Trend Micro Worry-Free Serv...
Ranking in Email Security
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Endpoint Protection Platform (EPP) (37th), Managed Detection and Response (MDR) (16th), Extended Detection and Response (XDR) (19th)
Trustifi Inbound Shield
Ranking in Email Security
41st
Average Rating
6.0
Reviews Sentiment
6.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.6%, down from 17.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.2%, up from 0.1% compared to the previous year. The mindshare of Trustifi Inbound Shield is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Udhayakumar Murugan - PeerSpot reviewer
Integrated auto scan and web filtering facility improves security management
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Services Suites Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good…
Joji John - PeerSpot reviewer
A simple and easy-to-handle solution that does not need multiple configurations, but its pricing could be improved
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations. A single IT admin supporting over 100 or 200 users can easily understand everyday reports. Trustifi Inbound Shield is a user-friendly solution that even simple lay people can understand. The product helps our customers avoid 95% of unwanted phishing emails.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"One of the best features of the tool is its capability to aggregate insights from different workloads, basically from the Office 365 and endpoints part."
"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."
"It’s easy to handle integrations, and we don't need a lot of people in our IT team."
"The good part is that you don't have to configure it, which is very convenient."
"The ability to respond to threats if very important."
"Scalability-wise, I do not think there are any issues so far."
"The DLP feature of Microsoft Defender for Office 365 is valuable, and we also use the DLP feature for email real-time detection."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"The most important feature is behaviour detection."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The most valuable feature of the solution is the ease of deployment."
"The load balancer feature is excellent."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
"Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations."
 

Cons

"Several simulation options are available within 365, and the phishing simulation could be better."
"There is room for improvement in terms of reporting."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"The product must provide better malware detection."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The EDR part of the product is an area of concern where improvements are required."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Network vulnerability scanning could be improved."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The solution's documentation is not good, and I'm struggling to change global configurations."
"The solution’s scalability is limited."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The solution's pricing is very high compared to other products like Barracuda and should be improved."
 

Pricing and Cost Advice

"The pricing is normal. Considering its popularity, it's not overpriced."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"I know that the product is incredibly expensive."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The product is expensive."
"I was working in the government and it was too expensive for us to use our Microsoft products."
"We pay a yearly licensing fee for the solution, which is too expensive."
"I rate the tool's pricing a five out of ten."
"The product is available at a very good price point."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
17%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational dat...
What do you like most about Trustifi Inbound Shield?
Trustifi Inbound Shield is a simple and easy-to-handle solution where we don't have to go for multiple configurations.
What needs improvement with Trustifi Inbound Shield?
The solution's pricing is very high compared to other products like Barracuda and should be improved.
What advice do you have for others considering Trustifi Inbound Shield?
Trustifi Inbound Shield is deployed on the cloud in our organization. I would recommend Trustifi Inbound Shield to us...
 

Also Known As

MS Defender for Office 365
No data available
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
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Find out what your peers are saying about Microsoft, Proofpoint, Cisco and others in Email Security. Updated: June 2025.
859,533 professionals have used our research since 2012.