We performed a comparison between Trend Micro Smart Protection and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The stability is very good."
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed."
"The next-generation antivirus features are excellent."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"The administration through the cloud is valuable."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"It is a stable solution."
"The stability is good and I like the level of performance I can get."
"The solution is easy to use, flexible, and secure."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"The initial setup is not complex at all. It's very straightforward."
"Speed"
"The dashboard isn't easy to access and manage."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The support needs improvement."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Trend Micro Smart Protection is a very system-intensive product, and it would be better if it could be made less burdensome on the resources."
"It does not provide insights into what is being done."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"The threat response could be a bit better."
"Some functionalities within the DLP can be improved."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"Webroot Business Endpoint Protection needs to focus on how they can widen their area of scope by not just being an antivirus tool anymore. The shortcoming in the customization area of the tool needs improvement."
"We need to have a stronger defense against CryptoLock and other attackers."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
More Webroot Business Endpoint Protection Pricing and Cost Advice →
Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Trend Micro Smart Protection is rated 8.0, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, HP Wolf Security and Cortex XDR by Palo Alto Networks, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, HP Wolf Security and Cynet. See our Trend Micro Smart Protection vs. Webroot Business Endpoint Protection report.
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