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Trend Micro ServerProtect vs WatchGuard EPDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Trend Micro ServerProtect boosts malware prevention, server performance, and security, while offering cost savings and seamless integration, enhancing productivity.
Sentiment score
3.7
WatchGuard EPDR optimizes operations, reduces costs, enhances security, and provides efficient endpoint management, especially valued in Latin America and schools.
I can say that knowing you have a product like WatchGuard EPDR that's working 24/7 to help protect students in a school is good for ROI.
IT Manager at Redeemer Baptist School
 

Customer Service

Sentiment score
7.3
Trend Micro ServerProtect support is generally responsive and helpful, but some users encounter ticket delays and communication issues.
Sentiment score
6.2
WatchGuard EPDR's customer service is praised for knowledge and resolution speed, but some experience inefficiencies and availability issues.
Technical support is top-notch.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
The technical support of Trend Micro ServerProtect deserves an 8.5 out of 10.
Technology Solutions Manager at a tech services company with 51-200 employees
They create a case, tell me to refer to articles, and if not resolved, they take a remote session to solve the issue.
Solution Architect at Simvicitsolutions
The technical support from WatchGuard would rate at about an eight on a scale of 1 to 10, where one is the worst technical support and 10 is the best technical support.
Citrix Solutions Architect at Digital Generation
Technical support for Panda Adaptive Defense 360 is provided by the reseller, and they also do preventive maintenance yearly.
Section Head, Information Technology at a transportation company with 201-500 employees
 

Scalability Issues

Sentiment score
6.0
Trend Micro ServerProtect offers excellent scalability, supporting businesses of all sizes with straightforward deployment and positive user ratings.
Sentiment score
7.6
WatchGuard EPDR offers excellent scalability and integration, efficiently supporting diverse users across platforms, particularly small to medium businesses.
The deployment duration is proportional to the number of users to deploy or the number that needs protection.
Technology Solutions Manager at a tech services company with 51-200 employees
WatchGuard EPDR is very competitive regarding its scalability.
Citrix Solutions Architect at Digital Generation
 

Stability Issues

Sentiment score
5.9
Trend Micro ServerProtect is praised for stability, reliability, and efficient performance despite occasional configuration challenges, enhancing security significantly.
Sentiment score
8.3
WatchGuard EPDR and Panda Security Adaptive Defense are stable, with high user satisfaction, minor update issues, and effective malware detection.
I would assess the impact of real-time malware scanning on server security as continuously and exponentially growing.
Technology Solutions Manager at a tech services company with 51-200 employees
WatchGuard EPDR is a very stable solution and is not resource intensive.
Citrix Solutions Architect at Digital Generation
It is very stable with no hanging problems.
Solution Architect at Simvicitsolutions
The stability is approximately a seven to eight out of ten.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Room For Improvement

Trend Micro ServerProtect needs cost-effectiveness, enhanced dashboards, better integration, robust security features, and improved predictive analytics.
WatchGuard EPDR needs improved integration, data protection, intuitive administration, DNS security, stability, deployment, reporting, and lower processor load.
Use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
They need to improve in this area by providing more documentation and custom scripts for bulk enterprise deployments.
Information Technology Security Engineer at a tech services company with 1-10 employees
It's more about awareness and maintaining competitive pricing because competition is growing.
Technology Solutions Manager at a tech services company with 51-200 employees
Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement.
IT System Support Administrator at a non-profit with 501-1,000 employees
Other firewalls allow adding categories and in-app controls which WatchGuard currently lacks.
Solution Architect at Simvicitsolutions
An area for improvement would be the software deployment to seamlessly deploy software packages across multiple machines simultaneously.
Citrix Solutions Architect at Digital Generation
 

Setup Cost

Trend Micro ServerProtect offers competitive pricing with potential negotiation discounts, varying by features and subscription duration.
WatchGuard EPDR offers flexible subscription pricing that's seen as reasonable, with advanced features justifying higher costs.
It is worth the money and provides good return on investment.
Regarding pricing, I am not sure because I did not compare it with other antivirus; maybe it is pricey.
Section Head, Information Technology at a transportation company with 201-500 employees
The pricing is slightly high, but the product quality justifies it.
Solution Architect at Simvicitsolutions
 

Valuable Features

Trend Micro ServerProtect offers flexible, user-friendly security with real-time insights, anti-malware capabilities, outstanding performance, and minimal disruption.
WatchGuard EPDR simplifies threat detection and enhances IT productivity with advanced search, real-time insights, and robust endpoint protection.
The main benefit is security posture.
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Customers consider competitive pricing and features when selecting Trend Micro ServerProtect, but trust is definitely a crucial factor.
Technology Solutions Manager at a tech services company with 51-200 employees
From my reseller and consultant perspective, the most beneficial aspects of Trend Micro ServerProtect are its user-friendly console, allowing anyone to configure policies easily, and the excellent support provided.
Information Technology Security Engineer at a tech services company with 1-10 employees
The cloud of WatchGuard lets me see all my devices, updating me to minute levels with detailed information, such as patch status and vulnerabilities.
Solution Architect at Simvicitsolutions
The software deployment is also a key aspect of the solution.
Citrix Solutions Architect at Digital Generation
The detection capabilities for malicious activities are effective.
IT System Support Administrator at a non-profit with 501-1,000 employees
 

Categories and Ranking

Trend Micro ServerProtect
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.0
Reviews Sentiment
6.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Trend Micro ServerProtect is 0.8%, up from 0.7% compared to the previous year. The mindshare of WatchGuard EPDR is 2.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
WatchGuard EPDR2.1%
Trend Micro ServerProtect0.8%
Other97.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

EO
Head, Threat Intelligence & Incident Management at a financial services firm with 10,001+ employees
Advanced server defenses have strengthened threat detection and protected critical infrastructure
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific rules to achieve particular actions or use cases. We have had instances where a malware is dropped and that malware executes, it is detected, but because the malware has been altered a little bit, either in naming or slight behavior changes, the system is not able to stop it. This is unless you harden the rule to say block anything that appears out of place. My thinking as a security expert is that malware will typically behave outside of the normal operation of the organization. Instead of saying malware behavior based on malware behavior, I would say use analytics to identify anything that is outside the normal behavior of files and systems in the course of business operation, then flag it so it can go for further evaluation to identify if it is a malicious file execution or otherwise. Today, there are some instances where legitimate operations occur because of the static rule definition, the agent would flag a normal activity as malicious and then sometimes flag malicious activities as normal. They need to work on that area. There is a lot of competition today. When Trend Micro ServerProtect initially came out, they were premium, so there was not a lot of competition. Competition is dropping their price. Trend Micro ServerProtect should also come down on the pricing to meet competition. Though it is a great solution and an integrated solution, I think they should also meet the market competition. CrowdStrike is there, Palo Alto is there. There are many other competitors, but they need to also look at what is happening. They need to work on it. I would not say that they are overly priced, but I think they can be more competitive, especially with their new credit allocation process.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.
report
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Performing Arts
9%
Government
8%
Computer Software Company
12%
Comms Service Provider
11%
Manufacturing Company
7%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Trend Micro ServerProtect?
I am aware of the price of this solution. The price is good, and the licensing is fair.
What needs improvement with Trend Micro ServerProtect?
From my perspective, predictive analysis is an area for improvement. The rules are very rigid. The way protection works for Trend Micro ServerProtect is that you have to specifically apply specific...
What is your primary use case for Trend Micro ServerProtect?
Trend Micro ServerProtect is basically a server protection solution. Given the system architecture, there is endpoint protection, the APEX, and then there is the server end protection. That is exac...
What do you like most about WatchGuard EPDR?
The product's most valuable features are the zero-trust application service and its capability to detect threats and attacks.
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so much anymore. I just used to assist with installation and deployment, especially ...
 

Also Known As

Trend Micro ServerProtect for Storage, ServerProtect, ServerProtect for Storage
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

Siemens
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about Trend Micro ServerProtect vs. WatchGuard EPDR and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.