"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"The most valuable feature is signature-based malware detection."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"Technical support is quite knowledgeable and helpful."
"The solution is powerful, simple to use, and very flexible. Having the solution in the cloud allows us to do remote work from anywhere."
"The features that I have found most valuable are the endpoint security with the zero-day vulnerability. They have an on-premise sandboxing solution which prevents any of those zero-day vulnerability issues."
"It has the ability to share, which is not available in other products."
"Trend Micro Apex One most valuable features are centralized management, ease of use, and help user management. Additionally, it can detect vulnerabilities in the end-users system"
"Along with the anti-malware, it has a built-in device control and DLP."
"We've found the technical support to be very helpful overall."
"They have a wide range of products, including a couple for virtual patching, which is very important."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Performance is very good."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"Able to quarantine any malware."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"It could be improved in connection with artificial intelligence and IoT."
"This product has issues with the number of false positives that it reports."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"The GUI needs improvement, it's not good."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"In the next release, I would like to see IBS included in OfficeScan."
"No product can ever be rated a ten out of ten. They are always improving on one aspect or another."
"The DLP model needs improvement."
"The policies tend to be a bit more complex to set up, so we do need some expertise in setting up the policies."
"I would like to see behavior analysis capabilities included."
"They could improve the integration with Active Directory."
"The support could be more customer-friendly, although my experience with them has been okay."
"The technical support could have better response time."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Could include additional features such as an intrusion prevention system."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
Trend Micro Apex One is ranked 10th in EPP (Endpoint Protection for Business) with 51 reviews while Trend Micro ServerProtect is ranked 38th in EPP (Endpoint Protection for Business) with 4 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro ServerProtect is rated 7.4. The top reviewer of Trend Micro Apex One writes "Beneficial machine learning and good vendor support". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Security solution that's scalable and provides virtualization and virtual patching, but needs more EDR visibility". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Sophos Intercept X and Kaspersky Endpoint Security for Business, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, SentinelOne, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Trellix Endpoint Security. See our Trend Micro Apex One vs. Trend Micro ServerProtect report.
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We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.