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TitanHQ SpamTitan vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Anti-Malware Tools
9th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (12th), Office 365 Protection (4th)
ZoneAlarm
Ranking in Anti-Malware Tools
19th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Anti-Malware Tools category, the mindshare of TitanHQ SpamTitan is 0.5%, down from 0.6% compared to the previous year. The mindshare of ZoneAlarm is 2.6%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
TitanHQ SpamTitan0.5%
ZoneAlarm2.6%
Other96.9%
Anti-Malware Tools
 

Featured Reviews

Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.
Bala_Krishna - PeerSpot reviewer
Security suite has protected individual devices from threats, while installation and network features require improvements
BIG-IP is actually the LTM, Link Load Balancer, which comes with ASM, meaning Application Security Module. It consists of multiple modules, such as ASM, SWG, and a domain DNS manager. ZoneAlarm allows defining trusted and public networks, which helps maintain security in public Wi-Fi environments. It offers comprehensive protection, securing PCs against threats. Users do not experience any system slowdowns while scanning. Harmony Browser protects all your browsing activity and is bundled with Harmony Endpoint and Harmony Connect. It provides a small but effective security layer and sometimes comes packaged with the larger Harmony suite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Within a week of implementing SpamTitan, it blocked a ransomware event."
"The granularity of the setup is most valuable. It has all the features we need from global settings to per-user settings. We are pretty happy with it."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
"The solution is not hard to manage."
"If all you have is a solution that looks at every piece of email and applies the same types of rules, you don't get a very smart solution. Whereas, if you can do it per mailbox or per domain, like you can with SpamTitan, that means you are effectively able to configure it almost per-user, which is great."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"It lowers the amount of junk email you have to go through and delete."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"This antivirus is regularly updated, and the updates can be scheduled."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The solution really focused on giving more security than an antivirus."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"The solution maintains reasonable scalability."
"It is quick and easy to configure."
"Personally, I find the Game Mode of the Firewall very useful."
 

Cons

"There is no plugin for Outlook, which might be of an advantage so that you can just click on a link in Outlook that takes you right to your quarantine list. It doesn't have that at the moment."
"The overall GUI is utilitarian. It has a spreadsheet feel versus a nice software that is guided. I am sure they're going to improve it over time. It could look a little prettier. It needs some lipstick. They should get rid of unfamiliar words like ham and spam, helping the user to better understand what they are clicking through."
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
"We would like to improve the number of quarantine reports received per day. At the moment, only one is received within 24 hours. So, there are a number of complaints that we get from customers who want to improve the reporting of the quarantined emails since they only get one copy per day. This means they may not receive other emails that have been received after they get the report. So, we would like SpamTitan to improve on the frequency of the quarantine report."
"I believe the product is configured for the US or European market, not the Latin American market, and the scoring system is a little too strict for our market. Most companies in Latin America don't even have proper domain configuration, which can cause their emails to be filtered as spam. They might not have DMARC or SDF configuration, so we often have to change the scoring threshold to let legitimate emails through. It's not SpamTitan's fault, but the optimization isn't the greatest considering our market."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"SpamTitan is not particularly configurable. I basically have to accept their parameters for a lot of things."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"The support is not always so effective."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"The solution's efficiency in threat containment and overall protection needs improvement."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
 

Pricing and Cost Advice

"The price of this solution is low. When you do purchase everything is included in the licensing cost."
"They give you an update without charging you more for it, which is awesome. I like that a lot. It makes you feel appreciated as a customer."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"The product's cost is average."
"The price of SpamTitan is reasonable. It makes sense. There is no cost for me because I'm the managed service provider. The end customer pays the cost because we sell professional services to set up the whole solution, including SpamTitan and other products. Usually, it's part of a much bigger project."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"The pricing is just right."
"Its pricing is good. We've been happy with the pricing. I know that they did some extensive research, and the pricing was quite favorable with everything else that they looked at. My budget hasn't changed a whole lot over the last three to five years. It's nice to see that it has remained pretty steady. So, I am happy with the pricing. It provides good value for money."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"I rate the product pricing a seven out of ten."
"This is a freeware product and I recommend using it."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
15%
Comms Service Provider
11%
Hospitality Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business54
Midsize Enterprise13
Large Enterprise10
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What is your experience regarding pricing and costs for ZoneAlarm?
ZoneAlarm has an acceptable price. Not much detail can be provided as I am not the one to judge the price.
What needs improvement with ZoneAlarm?
Check Point support needs improvement. Currently rated at 9 out of 10, more support is required. There are some concerns on support that need addressing. The integration of new products with their ...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about TitanHQ SpamTitan vs. ZoneAlarm and other solutions. Updated: July 2025.
867,445 professionals have used our research since 2012.