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TSFactory RecordTS vs Teramind comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Teramind
Ranking in User Activity Monitoring
6th
Average Rating
0.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Data Loss Prevention (DLP) (40th), User Entity Behavior Analytics (UEBA) (19th)
TSFactory RecordTS
Ranking in User Activity Monitoring
7th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the User Activity Monitoring category, the mindshare of Teramind is 10.9%, down from 14.8% compared to the previous year. The mindshare of TSFactory RecordTS is 6.1%, down from 10.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
Teramind10.9%
TSFactory RecordTS6.1%
Other83.0%
User Activity Monitoring
 

Featured Reviews

Dinesh Kaarthik - PeerSpot reviewer
Technical Support Executive at Safezone Secure Solutions Private Limited
A stable solution that provides data protection and employee monitoring features in a single console
If a person wants to use a DLP product, they must know what data they want to protect and how to block, allow, and monitor data. We will not have any issues if the policies are correct and the user is authorized to perform the actions. Uninstalling is also pretty quick. Overall, I rate the solution an eight out of ten.
it_user763545 - PeerSpot reviewer
Systems Analyst
Utilize support for installation. They are quick to respond, and quick at getting to the bottom of issues.
Not really. When following the written instructions, it goes pretty smoothly. Sequencing of the products needed for IE: * The database * The dashboard * The licensing server. It is intuitive, but spread throughout the instruction manual. For instance, you have to change the password for the Records service, and it is on a last page. Just read through the whole manual.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product provides data protection and employee monitoring features in a single console."
"Customer Service: Excellent; attentive, acquainted with networking environments, and seems to be genuinely interested in getting us the right solution at the right price."
"We have used the Remote Desktop Protocol (RDP) and Citrix session recording features, and have found them to be extremely valuable."
 

Cons

"The user experience should be improved."
"A built in utility that alerts when connections are made, either via RDP or ICA."
 

Pricing and Cost Advice

Information not available
"We went with subscription licensing. It paid off big time for us as we installed the V.3, and just received V.4 without paying for the upgrade."
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Top Industries

By visitors reading reviews
Construction Company
16%
Financial Services Firm
13%
Security Firm
6%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Overview

 

Sample Customers

Government, Healthcare, Finance, Retails, Energy, Utilities and more. Example: Orange, Holiday Inn, Azteca
BASF, Cerner, Covance, Credit Suisse, Fiserv, GE Healthcare, ING, International Culinary Center, Mitsubishi, Shell, Siemens, Swift, Spectrum, Tyson
Find out what your peers are saying about Amazon Web Services (AWS), Idira by Palo Alto Networks, Proofpoint and others in User Activity Monitoring. Updated: October 2026.
920,223 professionals have used our research since 2012.