The microservices for smaller customers are not optimized and become difficult for customers to manage. Microservices work best when implemented for very large customers with extensive databases, so it should be monolithic instead of microservices. My clients for Temenos Transact are usually those that have a very small customer base, such as banks with around 5,000 customers, but even then, we were rolling out both digital and Temenos Transact. The rating depends on how large the customer is and their ability to escalate at the highest level of Temenos. Under optimal conditions, it can achieve a ten out of ten rating. I rate Temenos Transact as among the top two solutions in the banking domain, being a very significant player alongside Finastra. I have given it a rating of 9 out of 10.
