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Symantec Proxy vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Users find Symantec Proxy beneficial for security but costly for small businesses, with mixed opinions on ROI.
Sentiment score
7.2
TitanHQ WebTitan saves costs, enhances productivity, and offers broad protection, making it a valuable investment despite its expense.
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Customer Service

Sentiment score
4.9
Symantec Proxy support varies post-Broadcom, with mixed reviews on response time, expertise, and improvement efforts acknowledged by users.
Sentiment score
8.0
TitanHQ WebTitan support is praised for responsiveness and effectiveness, though improvements in ticketing and communication protocols are suggested.
Support services are lagging and not very responsive.
Network Security Consultant at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Symantec Proxy is generally scalable, with cloud setups preferred for ease, handling varying users well but needing model updates.
Sentiment score
7.1
TitanHQ WebTitan efficiently supports scalability, accommodating cloud and on-site deployments with easy resource adjustments for varying user sizes.
 

Stability Issues

Sentiment score
7.4
Symantec Proxy is stable and reliable, but some users report glitches, hardware issues, and occasional high latency.
Sentiment score
7.3
TitanHQ WebTitan is highly stable and reliable, with minimal downtime and effective support resolving rare DNS issues.
Stability depends on the platform on which it is deployed and the number of users.
Network Security Consultant at a financial services firm with 10,001+ employees
I don't bother contacting support when there are downtimes and technical issues.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Room For Improvement

Symantec Proxy struggles with SSL inspection, user interface, performance, and needs improvements in security features and AI capabilities.
TitanHQ WebTitan faces login bugs, antivirus issues, deployment challenges, and users seek better customization, support, and Azure AD integration.
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
Network Security Consultant at a financial services firm with 10,001+ employees
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
The technology employed by TitanHQ doesn't learn enough and is still on the basic side.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Setup Cost

Symantec Proxy is seen as costly, with complex renewals and significant financial commitment, prompting users to explore alternatives.
Enterprise users find TitanHQ WebTitan competitively priced, offering budget-friendly plans and high satisfaction despite potential additional costs.
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
The pricing of TitanHQ is more or less similar to other tools.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Valuable Features

Symantec Proxy offers caching, URL filtering, policy creation, and advanced security features, highly regarded for ease, stability, and integration.
WebTitan by TitanHQ is user-friendly and cost-effective, offering robust web filtering, easy setup, scalability, and strong integration features.
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
Network Security Consultant at a financial services firm with 10,001+ employees
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
Head of IT, Infrastructure, DevOps & Cyber Unit at a financial services firm with 201-500 employees
Two links embedded in the email footer indicating whether the email was spam or not.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Categories and Ranking

Symantec Proxy
Ranking in Secure Web Gateways (SWG)
15th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Internet Security (13th), Web Content Filtering (6th), Domain Name System (DNS) Security (15th)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Symantec Proxy is 1.7%, down from 2.1% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Symantec Proxy1.7%
TitanHQ WebTitan1.3%
Other97.0%
Secure Web Gateways (SWG)
 

Featured Reviews

Ganesh Basappa - PeerSpot reviewer
Network Security Consultant at a financial services firm with 10,001+ employees
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
27%
Outsourcing Company
8%
Manufacturing Company
7%
Construction Company
6%
Construction Company
15%
Outsourcing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component. Forcepoint sold only proxies, which w...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting. These would make the tool more effective.
What is your primary use case for Symantec Proxy?
I use Symantec Proxy for surfing the internet from internal to external networks. My endpoints do not have direct access to the internet, and if they need to access it, the proxy is used for that r...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

Blue Coat Encrypted Traffic Management, ProxySG Appliance
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Jefferies
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about Symantec Proxy vs. TitanHQ WebTitan and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.