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Symantec Identity Governance and Administration vs Zilla Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
Symantec Identity Governanc...
Ranking in Identity Management (IM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
User Provisioning Software (10th)
Zilla Security
Ranking in Identity Management (IM)
16th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (15th)
 

Mindshare comparison

As of August 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.2%, down from 3.5% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.6%, up from 1.4% compared to the previous year. The mindshare of Zilla Security is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.
Hubert Hopkins - PeerSpot reviewer
Reasonably priced, responsive support, and easy to implement access reviews
There is still no automated way to de-provision access due to a review completion, but they are getting there in terms of making it unified. Right now it is just a one-way integration, importing user lists. I believe they working on it. I can pull a user list in, but when I do a review, the results get sent to a ticket which requires a person to execute. As a result of the review, there is no automation for the removal of access. They are going there, and the next step is to continue to streamline the process operationally and resource-wise. The review process is great. The scope for improvement is more at the results end. It would be great if it could systematically communicate with that end system and remove the requested access automatically.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The key benefit of Omada Identity is maintaining complete control."
"The customer success and support teams have been crucial."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Omada offers a technical solution that addresses both our needs."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"User-friendly solution."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"​It has improved our user management. It is definitely streamlined​."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"It has good endpoint support and endpoint connectivity to different versioning endpoints."
"The automated provisioning feature has been very key from an identity management point of view."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
"When comparing it to other products, you can set up CA IAM in a PoC very quickly to demonstrate its provisioning capabilities."
"The scalability potential is there if a company needs to expand."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
 

Cons

"The solution should be made more agile for customers to own or configure."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"The UI design needs improvement. One or two years ago, Omada changed its user interface to simplify, but the simplification has not really kicked in."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The product works slowly while accessing cloud-native solutions."
"The solution is not the best or the fastest available."
"In the next release, there should be provisioning of your certifications."
"Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces for easy deployment."
"Provisioning has a dependency on Windows.​"
"A better information display for the approvals within the workflow would give them more information and the ability to comment back on a request as to why they're rejecting it. We've been telling them we'd like this improvement, and we hope to see it."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"Reporting could be improved."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
 

Pricing and Cost Advice

"The pricing for Omada Identity is fair."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"The pricing is okay."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"It is expensive. Fortunately, I had a very good procurement manager on my side, but they are expensive. The closest competitors are also very expensive. You get a full-fledged solution that can do everything you dream of, but you pay for everything."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"The price is flexible for our existing customers."
"The connector is free, and bundled with the product."
"The product has a good price in competition with another product with the same solution."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"Compared to other options, CA products are not that expensive."
"Pricing and licensing models are adequate and reasonable."
"The price is based on the number of users."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
6%
Computer Software Company
27%
Manufacturing Company
13%
Performing Arts
7%
Comms Service Provider
7%
Security Firm
25%
Financial Services Firm
14%
Retailer
7%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an iden...
What needs improvement with Zilla Security?
There is still no automated way to de-provision access due to a review completion, but they are getting there in term...
What is your primary use case for Zilla Security?
We use the tool for access reviews. It is mainly for our regulatory SOX compliance. That was the main use case, and w...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
No data available
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Acciona, Core Blox, DBS
Information Not Available
Find out what your peers are saying about Symantec Identity Governance and Administration vs. Zilla Security and other solutions. Updated: July 2025.
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