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Steelhead vs Symantec Proxy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cloudflare improves speed, security, and stability, leading to significant financial benefits with an ROI of 318% for businesses.
Sentiment score
8.5
Steelhead enhanced bandwidth efficiency, resulting in substantial cost savings and improved user experience without additional tools or upgrades.
Sentiment score
6.2
Users find Symantec Proxy beneficial for security but costly for small businesses, with mixed opinions on ROI.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Without Steelhead, we would have spent much more on bandwidth costs.
For supercritical businesses, there should be a return on investment due to the enhanced security features and resilience.
 

Customer Service

Sentiment score
7.2
Cloudflare's support is praised for responsiveness, though non-paying users and regions without local offices face challenges.
Sentiment score
6.4
Steelhead's customer service and technical support are efficient, knowledgeable, and responsive, though complex issues may face slower resolution.
Sentiment score
4.9
Symantec Proxy support varies post-Broadcom, with mixed reviews on response time, expertise, and improvement efforts acknowledged by users.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
We'd like a dedicated account manager.
Steelhead's support is generally good for typical issues yet can be time-consuming during complex problem-solving across teams, particularly for Active Directory integration.
Riverbed's customer service and technical support would be rated an eight.
Support services are lagging and not very responsive.
 

Scalability Issues

Sentiment score
8.2
Cloudflare efficiently handles increased traffic and growth, offering scalability, robust network performance, and seamless expansion for enterprises.
Sentiment score
8.4
Steelhead efficiently scales for SMBs and enterprises, managing up to 20,000 users with effective traffic handling and deployment support.
Sentiment score
7.4
Symantec Proxy is generally scalable, with cloud setups preferred for ease, handling varying users well but needing model updates.
I rate its scalability a ten out of ten because I had no issues with it.
I rate the scalability a ten out of ten.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
It allows us to maximize use from our MPLS providers by handling traffic efficiently across phased deployments.
 

Stability Issues

Sentiment score
7.7
Cloudflare is generally stable and reliable, but occasional issues with downtime, speed, and DDoS protection are reported.
Sentiment score
8.5
Steelhead offers stable, efficient network operations with minimal downtime, robust performance, and reliable support, ensuring continuous traffic flow.
Sentiment score
7.4
Symantec Proxy is stable and reliable, but some users report glitches, hardware issues, and occasional high latency.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
The service is very stable with no impacts during high-traffic periods.
It's quite stable and provides all necessary alerts if something is wrong.
Steelhead helps significantly with large data transfers.
Stability depends on the platform on which it is deployed and the number of users.
 

Room For Improvement

Cloudflare needs analytics, threat insights, improved support, user-friendly dashboards, and simplified pricing, with consistent caching and security features.
Steelhead needs improved traffic handling, encryption optimization, enhanced response times, better integration, and user support with fewer scaling limitations.
Symantec Proxy struggles with SSL inspection, user interface, performance, and needs improvements in security features and AI capabilities.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
In future releases, one thing that would be great is if Cloudflare could provide basic WAF rules and security recommendations based on website scanning.
It would help if Riverbed could prevent such drastic impacts during updates.
It could still be useful in places with satellite communications, such as the south of Chile, or in the mining industry.
The product needs improvement in support services, as they are lagging and not very responsive when we raise concerns or queries, especially in terms of significant impact.
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting.
 

Setup Cost

Cloudflare offers flexible pricing with plans for small businesses to enterprises, balancing cost with comprehensive features and protection.
Enterprise users find Steelhead costly yet valuable for TCP optimization, with complex licensing and comparable alternatives like SolarWinds.
Symantec Proxy is seen as costly, with complex renewals and significant financial commitment, prompting users to explore alternatives.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
I find it to be cheap.
It's cost-effective, but I think they should have a custom pricing model for enterprise customers based on the features you use.
Buying the hardware initially is costly, but yearly maintenance and licenses are not as expensive.
Steelhead is considered an expensive solution in our country.
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determine the exact cost for the proxy component.
 

Valuable Features

Cloudflare offers caching, DDoS protection, and CDN services, enhancing website speed and security with intuitive interface and global reach.
Steelhead optimizes WAN with compression and caching, enhancing network efficiency and reducing costs in bandwidth-limited environments.
Symantec Proxy offers caching, URL filtering, policy creation, and advanced security features, highly regarded for ease, stability, and integration.
Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.
For me, the valuable feature is DDoS protection.
The most valuable features of the solution are performance and security.
Functions like acting as an NTP server, DNS, DHCP, and auto-optimization mode enhance efficiency.
Steelhead's most valuable feature is its ability to hash and send only the important parts of the information, avoiding the resending of data.
The most valuable features are content inspection, caching, SSL encryption, decryption, WAN optimization, and more.
The integration with FireGlass has been essential since both solutions are from Broadcom, enhancing compatibility.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
75
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (13th)
Steelhead
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
WAN Optimization (3rd), WAN Edge (13th)
Symantec Proxy
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (10th)
 

Mindshare comparison

WAN Optimization
Secure Web Gateways (SWG)
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
Raj Metkar - PeerSpot reviewer
Auto-optimization mode enhance efficiency & bandwidth saving, best layer 7 QoS shaping policy can be achieved with ease
There are several features specific to branches, like keeping data hot and active on Steelhead devices. These features prevent unnecessary data travel across the international MPLS. Additionally, functions like acting as an NTP server, DNS, DHCP for branches and auto-optimization mode enhance efficiency along with really good QoS for bandwidth shaping.
Ganesh Basappa - PeerSpot reviewer
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…
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Top Industries

By visitors reading reviews
Educational Organization
16%
Computer Software Company
14%
Comms Service Provider
9%
Financial Services Firm
9%
Computer Software Company
19%
Manufacturing Company
13%
Government
11%
Financial Services Firm
11%
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitorin...
What do you like most about Riverbed Steelhead?
One of our most valuable features is Steelhead's cloud migration optimization. Moving to the cloud helped optimize ou...
What is your primary use case for Riverbed Steelhead?
In the past, we have sold a lot of Steelhead ( /products/steelhead-reviews ) for retail companies, insurance companie...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

Cloudflare DNS
RIverbed Steelhead
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
ElAraby, SFK Leblanc, Bobst Group, Northwest Pipe Company, Halkbank, Tradebridge, EFG Hermes
Jefferies
Find out what your peers are saying about Steelhead vs. Symantec Proxy and other solutions. Updated: November 2022.
851,604 professionals have used our research since 2012.