We compared Splunk ITSI (IT Service Intelligence) and VMware Tanzu Observability across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: VMware Tanzu Observability by Wavefront excels in ease of deployment and integration, while Splunk ITSI offers a range of valuable features for analysis, monitoring, and security. While reviewers said that Tanzu is an expensive solution that needs better documentation and Kubernetes integration, they noted that Splunk STSI has room to improve in terms of dashboard queries and integration.
"Alerts and episodes are valuable to me."
"One of the excellent features is the service analyzer, which is truly impressive."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"It's scalable and expands well."
"ITSI provides a visual representation of complex tools and context, using color coding and other features to make it easy for anyone at the monitoring or service desk to use."
"Splunk ITSI helps us secure our environment by allowing us to create automatons that run when alerts are triggered."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The features I find most valuable is the querying and alerting capabilities."
"The solution is great for virtualization and preparing the infrastructure in Tanzu to test products. It's very fast and has good visibility."
"This solution allows me to have true visibility for any metrics when it comes to my cloud, and private."
"People are very pleased with the implementation."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"The dashboard queries should be improved. More queries should be suggested in order to produce better dashboards."
"It would be good if an interface was included in the next release."
"Splunk ITSI consumes a lot of CPU resources."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"We have problems doing upgrades and operating alternate new versions."
"The documentation and integration with Kubernetes could be improved."
"It could use a URL document server. Everything in the market is moving towards automation and everybody's looking for the single click operations as well relational data locality."
"In the new version, I would love to see more prediction capabilities. It would be great if one could see the alerts get a little more enriched with information and become more human-friendly instead of the technical stuff that they put in there. I think those would be really awesome outcomes to get."
"The implementation is a long process that should be improved."
"The main problem I have is that the license cost is very high."
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"The initial setup should be easier and more seamless."
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Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews while VMware Aria Operations for Applications is ranked 32nd in Application Performance Monitoring (APM) and Observability with 9 reviews. Splunk ITSI (IT Service Intelligence) is rated 8.2, while VMware Aria Operations for Applications is rated 7.6. The top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". On the other hand, the top reviewer of VMware Aria Operations for Applications writes "Easy to deploy, worth the money, and helpful for uptime monitoring and performance insights". Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management, whereas VMware Aria Operations for Applications is most compared with Grafana, Dynatrace, Datadog, Zabbix and Prometheus. See our Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications report.
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