Splunk ITSI (IT Service Intelligence) vs VMware Aria Operations for Applications comparison

Splunk and Broadcom are both solutions in the Application Performance Monitoring (APM) and Observability category. Splunk is ranked #9 with an average rating of 8.5, while Broadcom is ranked #16 with an average rating of 8.8. Splunk holds a 0.8% mindshare in APM, compared to Broadcom’s 1.4% mindshare. Additionally, 98% of Splunk users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

Splunk ITSI (IT Service Int...

Read 63 Splunk ITSI (IT Service Intelligence) reviews

5,222 Views
3,342 Comparison Views

98% willing to recommend

VMware Aria Operations for ...

Read 14 VMware Aria Operations for Applications reviews

6,376 Views
3,443 Comparison Views

93% willing to recommend

Splunk ITSI (IT Service Int...

VMware Aria Operations for ...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 24, 2024

VMware Aria Operations for Applications and Splunk ITSI (IT Service Intelligence) are two prominent tools in the IT operations management space. VMware Aria Operations for Applications is favored for its user-friendly design, while Splunk ITSI stands out for its comprehensive features.

Features: VMware Aria Operations for Applications offers monitoring and troubleshooting capabilities, deep visibility into application performance, and user-friendly design. Splunk ITSI provides advanced analytics, machine learning features, and predictive analytics capabilities.

Room for Improvement: VMware Aria Operations for Applications could enhance reporting capabilities, integrations, and overall feature set. Splunk ITSI could improve performance, reduce complexity, and streamline its user interface.

Ease of Deployment and Customer Service: VMware Aria Operations for Applications has a straightforward deployment process and reliable customer service. Splunk ITSI has a steeper learning curve but offers detailed documentation and responsive support.

Pricing and ROI: VMware Aria Operations for Applications is seen as cost-effective with good ROI. Splunk ITSI is more expensive but is considered worth the price due to its robust feature set and advanced analytics.

To learn more, read our detailed Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications Report (Updated: June 2026).

Buyer's Guide

Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications

June 2026

Download the complete report

Helped 902,270 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Splunk ITSI (IT Service Int...

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

IT Alerting and Incident Management (3rd)

VMware Aria Operations for ...

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

8.0

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (17th), Container Monitoring (5th), Cloud Monitoring Software (12th)

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Splunk ITSI (IT Service Intelligence) is 0.8%, up from 0.8% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.4%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Splunk ITSI (IT Service Intelligence)	0.8%
VMware Aria Operations for Applications	1.4%
Other	97.8%

Application Performance Monitoring (APM) and Observability

Featured Reviews

DhirendraSingh2

Senior Consultant at a consultancy with 10,001+ employees

Service health has been monitored and visual insights support proactive telecom operations

The installation process is the first aspect I dislike about Splunk ITSI (IT Service Intelligence). If you do not configure it correctly, you will encounter issues in the search head. Because we use a distributed environment where each component has its own specific roles, installation is critical and requires careful attention. Splunk ITSI (IT Service Intelligence) is built with many applications. It is a compressed file, and when you extract the Splunk ITSI (IT Service Intelligence) app, you receive approximately 19 apps. Some applications, add-ons, and packages must be installed on specific components. If you do not configure an application correctly, it will not work. Sometimes we encounter issues during installation because of this complexity. I believe the installation process should be more uniform, meaning it could be deployed across all components to avoid post-installation issues. Sometimes after installation, you receive errors, and users cannot access Splunk ITSI (IT Service Intelligence). We have experienced this type of issue due to installation errors. I believe there is currently room for improvement regarding scalability. When we create Glass Tables containing many searches, the Glass Tables sometimes fail due to memory constraints, and we receive error pages. Splunk ITSI (IT Service Intelligence) should have a lightweight version to address these concerns. I would rate current scalability as medium.

Read full review

Ajay Shukla

Consultant at HCLTech

Automation and insightful diagnostics elevate operations while improvements are welcome

The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including private, public, and hybrid, are already well-implemented. The ability to manage multiple vCenters across different geographical locations is very effective. The new Skyline health feature and certificate and licensing management are particularly useful improvements. The dashboard's overview tab provides comprehensive information about current vCenter status, resizable amounts, reclamation opportunities, anomalies, diagnostics, licensing, and certificates. However, there is room for improvement in application analysis. The current functionality lacks detailed monitoring at the kernel level, focusing mainly on CPU, memory, and storage matrices. Enhanced application monitoring capabilities, including tracking downtime for specific types of applications such as transactional or e-commerce applications, would be beneficial.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has saved a lot of time, made things more efficient, made budgeting easy, and made it enjoyable to learn and use as a tool."

"I particularly like the preview feature because it provides a prompt experience for impact analysis."

"The best features of Splunk ITSI (IT Service Intelligence) are the APM, the Application Performance Monitoring, and the diagnostic capabilities; it is state-of-the-art."

"The most valuable aspect lies in its utilization of predictive analytics to anticipate and prevent incidents within a window of twenty to thirty minutes."

"The best features of Splunk ITSI (IT Service Intelligence) are specifically for dashboarding, with the best being KPI monitoring."

"Whatever I have explored has been beneficial."

"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."

"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."

More Splunk ITSI (IT Service Intelligence) pros

"Wavefront's monitoring tools and visibility into public cloud platforms are competing with the best out there."

"The most valuable aspects of the solution are its ease of use and its ease of implementation."

"Wavefront gives us the complexity we need, instead of spending time coming up with a nice dashboard from some other means, or just creating and coding our own app."

"VMware Aria Operations for Applications offers significant features such as real-time statistics, the ability to identify possible issues within the VM environment, and helpful heat maps."

"The solution provides single-console management for multiple VMware environments and cloud integrations, whether hybrid, private, or public cloud."

"Tanzu itself, integrated with multiple solutions, bestows support and security upon a container platform, especially when it comes to managing open-source container platforms such as Kubernetes."

"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."

"It has a familiar interface, which makes it easy to get started."

More VMware Aria Operations for Applications pros

Cons

"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."

"Occasionally, we have faced some slowness, which we reported to Splunk, and those issues were promptly resolved."

"While Splunk has existing add-ons, they are unreliable and do not provide accurate results."

"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."

"We'd like them to show more inputs on the dashboard."

"They should make it easier to use. Many people are new to it. It is hard and has a steep learning curve."

"The dashboard function inside the individual episodes, not at the ITSI Notable Event Aggregation Policy level but actually at the correlation search layer, is an area where improvements are required."

"The solution should integrate more features in NEAP."

More Splunk ITSI (IT Service Intelligence) cons

"The documentation and integration with Kubernetes could be improved."

"I find that there could be improvements in the support service response time, as the urgency varies unless specified as Priority 2 or 1 cases."

"The implementation is a long process that should be improved."

"They just need more capability. A few areas still need more enhancements in the technology capability space."

"The return on investment is best suited for organizations that do not have the resources for a dedicated VM environment team. However, the cost of the product doesn't show significant benefits."

"So far, the solution's learning curve has been pretty high."

"I would like to see integration with Kubernetes cluster and APIs so that you can manage the entire stack."

"The initial setup should be easier and more seamless."

More VMware Aria Operations for Applications cons

Pricing and Cost Advice

"The pricing of Splunk is a bit high."

"Splunk pricing is high."

"Pricing was pretty good, and it is possible to just add on the features we want."

"Splunk is pretty expensive, but it gives you a decent insight into the data. It is easy to learn, and ITSI has a great interface. You can run those queries and pass the data. I"

"Splunk ITSI is expensive compared to other tools."

"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."

"It would have been good if the product cost was much lower."

"It is interesting. I am not involved that much lately, but if I recall correctly, you license primarily on the volume of data that you are using in Splunk ITSI, but there is no way Splunk can ever check if that is true, so that is interesting. We are not doing it, but someone can pretend to just use 10%, and it would be super cheap. It is tricky, but it is more tricky for Splunk than for us."

More Splunk ITSI (IT Service Intelligence) pricing and cost advice

"I would rate the pricing as three out of five."

"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."

"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."

"Different locations require different setups. In your terms, around 300 to around 400K USD."

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

902,270 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

11%

Outsourcing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

12%

Construction Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	8
Large Enterprise	45

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Splunk ITSI (IT Service Intelligence)?

From a pricing perspective, it is not that bad because we get it from a distributor and do not purchase it directly from Splunk. We get it from a distributor who gives the pricing to a partner and ...

See all answers

What needs improvement with Splunk ITSI (IT Service Intelligence)?

In terms of improvements for Splunk ITSI (IT Service Intelligence), I would suggest adding more out-of-the-box plugins and adapters, especially as there is a high demand for observability and dashb...

See all answers

What is your primary use case for Splunk ITSI (IT Service Intelligence)?

I use Splunk ITSI (IT Service Intelligence) as a manager of the managers, a tool sitting on top of all the other observability tools. It gets the alerts feed from all the sources such as Splunk Ent...

See all answers

What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?

The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...

See all answers

What needs improvement with VMware Tanzu Observability by Wavefront?

See all answers

What is your primary use case for VMware Tanzu Observability by Wavefront?

I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...

See all answers

Comparisons

Avantra vs Splunk ITSI (IT Service Intelligence)

Compared 9% of the time

ServiceNow IT Operations Management vs Splunk ITSI (IT Service Intelligence)

Compared 8% of the time

Dynatrace vs Splunk ITSI (IT Service Intelligence)

Compared 6% of the time

Splunk AppDynamics vs Splunk ITSI (IT Service Intelligence)

Compared 6% of the time

BigPanda vs Splunk ITSI (IT Service Intelligence)

Compared 5% of the time

More Splunk ITSI (IT Service Intelligence) Competitors

Datadog vs VMware Aria Operations for Applications

Compared 6% of the time

LogicMonitor vs VMware Aria Operations for Applications

Compared 5% of the time

Splunk Observability Cloud vs VMware Aria Operations for Applications

Compared 4% of the time

Nagios XI vs VMware Aria Operations for Applications

Compared 3% of the time

Dynatrace vs VMware Aria Operations for Applications

Compared 3% of the time

More VMware Aria Operations for Applications Competitors

Product Reports

Buyer's Guide

Splunk ITSI (IT Service Intelligence)

May 2026

Splunk ITSI (IT Service Intelligence) report

Download Splunk ITSI (IT Service Intelligence) product report

Buyer's Guide

VMware Aria Operations for Applications

May 2026

VMware Aria Operations for Applications report

Download VMware Aria Operations for Applications product report

Also Known As

No data available

Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability

Overview

Splunk ITSI offers intelligent alerting, predictive analysis, customizable dashboards, and improves visibility and monitoring through Service Analyzer and Glass Tables. Event correlation enhances incident management, reducing alert fatigue, and improves mean time to resolution.

Splunk ITSI enables businesses to proactively monitor their IT environments by offering functionalities that reduce noise and provide enhanced visibility through sophisticated dashboards. Service Analyzer and Glass Tables facilitate the monitoring of KPIs, allowing for the prompt identification of potential issues. The platform's event correlation capabilities streamline incident management. Its scalability efficiently supports large data volumes, integrating diverse data resources while incorporating AI for predictive insights. Future improvements are sought in integration, documentation, and user-friendly interfaces, with an emphasis on simplifying configurations in expansive deployments.

What are the Key Features of Splunk ITSI?

Intelligent Alerting: Provides proactive monitoring and noise reduction.
Service Analyzer: Enables KPI monitoring and issue identification.
Glass Tables: Allows visual monitoring of crucial metrics.
Event Correlation: Simplifies incident management and reduces alert fatigue.
Scalability: Supports large data volumes and integrates vast data sources.

What Benefits and ROI can Users Expect from Splunk ITSI?

Proactive Monitoring: Enhances ability to foresee and mitigate IT issues.
Improved Resolution Time: Accelerates incident resolution and operational efficiency.
Enhanced Business Resilience: Strengthens IT operations through detailed insights.

Industries leverage Splunk ITSI to monitor infrastructure and applications effectively, employing its Service Analyzer and KPI models. Especially in sectors requiring stringent incident management and predictive analytics, integrations like ServiceNow enable visual health assessments and automated anomaly detection, positioning ITSI as a manager of managers by enhancing IT operations with comprehensive reporting and alert correlations.

Splunk

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time.

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

Broadcom

Sample Customers

TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau

1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware

Buyer's Guide

Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications

June 2026

Free Report: Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications

Find out what your peers are saying about Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications and other solutions. Updated: June 2026.

DOWNLOAD NOW

902,270 professionals have used our research since 2012.

See our Splunk ITSI (IT Service Intelligence) vs. VMware Aria Operations for Applications report.

See our list of best Application Performance Monitoring (APM) and Observability vendors.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.