

Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Granular control over data gives us the ability to restrict how much data we want, thereby helping us reduce the cost of Splunk Cloud.
Splunk Enterprise Platform saves approximately 20 to 30 percent of my time without having to perform different actions separately.
I have seen a return on investment from using Splunk Enterprise Platform, illustrated by tracking how the daily data volume has been indexed, the estimated cost, the monthly actual report, and the annual report.
Using Squadcast allows incidents to be tracked and timely actions to be taken, which minimizes downtime and leads to substantial cost savings related to revenue.
We have seen a return on investment by 32% and fewer employees are needed because the tool has a lot of AI automation.
If you can resolve issues in your environment without any production incidents, it directly impacts revenue.
We contacted support and they were able to provide us with the solution which is currently working fine.
It is crucial for anyone looking to deploy Splunk Enterprise Platform to first certify for their courses, such as the Splunk Administrator and the Power User Administrator certifications, which address all troubleshooting queries.
When we encounter issues, we utilize the Splunk community, which I believe showcases a big advantage of Splunk due to its strong community support.
You can directly raise a customer ticket and have a call with the customer team to resolve queries in a minimal time span.
Squadcast's customer support is very good, as they are always ready to help whenever we experience an outage.
Most of the time, the integrations and everything was going well, so we did not have a reason to escalate any complaints.
Splunk allows for scalability, as you can start with an all-in-one instance and, as your deployment grows, split it into distributed deployment, such as separating the search head and indexers.
It is highly stable and scalable for us.
In a day we get millions of hits for the APIs.
You can scale it as per your use case.
Squadcast's scalability is very good, and we can integrate multiple services inside Squadcast.
It scales with the growth of my business.
Our L1 and L2 teams get real-time alerts and query the SPL effectively without delays that other SIEM solutions may impose.
It is highly stable and scalable for us.
It requires managing configuration files and processing operations manually, limiting its auto-scaling capabilities.
The deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
I could also build some pre-indexed summaries so that Splunk Enterprise Platform can search much faster than raw logs.
From an architectural standpoint, data onboarding, normalization, performance, and scalability improvements would be beneficial, particularly in optimizing search speed and query execution to handle larger searches efficiently.
Call quality and response acknowledgment are the major things that would enhance my experience using Squadcast.
Additionally, when adding a tag inside a Squadcast incident, there is no P0 option available; there is only P1 to P5, and it would be beneficial to have a tag related to P0 as well.
To reduce this noise, we utilize suppression and need deduplication rules.
The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data.
We ingest terabytes of data, so I can say Splunk Enterprise Platform is somewhat costly.
Splunk Enterprise Platform is expensive.
The pricing and licensing costs fit in the budget and are not too costly considering the features provided.
There is no cost related to setup and licensing, making it very affordable.
The pricing, setup cost, and licensing are reasonable compared to other tools.
Splunk Enterprise Platform also has its own Phantom as a SOAR, which is much more refined and gives more accurate results than any other AI integrated SIM tool.
The anomaly detection is very good for live production data. Whenever an anomaly comes in an application, it automatically resolves and just gives the notification.
Splunk Enterprise Platform will create an incident and detect this as a credential compromise because we have a successful login from another location.
Squadcast has impacted my organization positively by providing timely notifications through phone calls, SMS, and emails, enabling us to respond within that time range and maintain our system running.
This reliability has significantly impacted our team's response time, allowing us to redirect alerts directly to the respective microservice team owners' mobile phones, thus saving time during production alerts.
Squadcast includes numerous features such as the ability to suppress alerts based on maintenance windows, manage services for various environments, create different services, and use workflows where I can add tagging and attach my Confluence page, which acts as a runbook.
| Product | Mindshare (%) |
|---|---|
| Splunk Enterprise Platform | 2.7% |
| Squadcast | 0.7% |
| Other | 96.6% |


| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 6 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 8 |
Splunk Enterprise Platform provides high flexibility and integration, featuring strong analytics, data ingestion, and real-time monitoring, catering to diverse industry needs and enhancing threat detection and data analysis.
Splunk Enterprise Platform is renowned for its powerful capabilities in log management, threat detection, and data visualization. It supports infrastructure monitoring and anomaly detection, crucial for Security Incident and Event Management operations. With its scalable architecture, users can efficiently manage data ingestion and create personalized dashboards, utilizing Splunk Processing Language for comprehensive querying and system performance assessment. This platform offers enhanced threat detection through its robust anomaly detection features and real-time monitoring capabilities, with machine learning enabling predictive analytics.
What features make Splunk Enterprise Platform stand out?In industries like finance, healthcare, and technology, Splunk Enterprise Platform is implemented to monitor infrastructure, manage logs, and enhance security protocols. Companies utilize its predictive analytics for strategic planning and operational efficiency, focusing on integration with AWS, EDR, and firewalls for comprehensive data visualization and threat management.
Squadcast enhances incident management by providing centralized notifications and alert escalation. Its integration capabilities and user-friendly design improve response times, impacting MTTR and MTTA positively. Organizations use Squadcast to streamline incident responses and maintain system thresholds efficiently.
Squadcast is an effective platform for incident management, offering features like multiple notifications via phone, email, and SMS for quick alert responses. Escalation policies and maintenance window suppression help reduce alert noise. Its integration capabilities with Prometheus and AWS improve service management, ensuring alerts are timely acknowledged and routed to the appropriate teams. Users find Squadcast's interface support for incident management and reporting beneficial. Suggestions for improvement include simplifying the interface, enhancing alert handling, and clarifying documentation.
What are the standout features of Squadcast?In the tech sector, organizations rely on Squadcast for monitoring and threshold breaches. Integrating with Prometheus and Alertmanager, it serves as a central alert system. Notifications trigger via various channels to ensure rapid incident response. This setup helps tech teams maintain performance metrics effectively.
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