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SOTI XSight vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
SOTI XSight
Ranking in Remote Access
43rd
Average Rating
0.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
TeamViewer ONE
Ranking in Remote Access
18th
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th), Patch Management (18th), Digital Experience Monitoring (DEM) (11th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of October 2026, in the Remote Access category, the mindshare of Microsoft Intune is 4.8%, down from 10.5% compared to the previous year. The mindshare of SOTI XSight is 0.7%, up from 0.2% compared to the previous year. The mindshare of TeamViewer ONE is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.8%
TeamViewer ONE0.8%
SOTI XSight0.7%
Other93.7%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Ensures device availability and prevents failures through predictive diagnostics
The most valuable feature of SOTI XSight is its Mobile Device Management (MDM) capabilities, which provide visibility on all devices and help ensure 100% availability by preventing failures. If a device fails, productivity decreases, so ensuring they are operational is crucial. The remote control and diagnostic features save time and expenses related to sending people on-site for support. Furthermore, the ability to predict which device needs attention based on log files, thereby preventing incidents, is highly beneficial.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"There has been a noticeable increase in productivity for both my organization and clients."
"One of the biggest advantages of Microsoft Intune is not only the management itself, but also how well it integrates with other Microsoft technologies."
"Microsoft Intune saves eight hours per day, and during my work hours, I use my time to study and run tests on configurations I'm curious about and try them out in my environment."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
"EAM is a godsend."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"I recommend SOTI XSight to other businesses because it ensures device availability and helps avoid operational delays that could impact revenue."
"The graphical user interface within SOTI XSight is intuitive and much more beautiful than traditional SOTI MobiControl."
"The most valuable feature is the remote management capabilities."
"The fact that it's user-friendly and it has a chat option. These are my two favorite features."
"The most valuable feature of this solution is Remote Access."
"One of the most valuable features has been that it's a remote tool. I think this is a particularly good tool, and it's user-friendly."
"We are able to connect to clients who are currently not connected to the VPN, and we are also able to do direct file transfers between the technician and the client."
"If I want to access software or a PC in my office when I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"The product is very stable."
 

Cons

"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"We would like to see support for Chrome and/or devices for Chromebooks."
"It needs incorporation of Knox, ZeroTouch, etc."
"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"The worst aspect is the reporting."
"The solution could improve by having better integration with Apple."
"Microsoft Intune can be improved by making it even more seamless for users to download their certificates."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"The technical support by SOTI is only average."
"The subscription model could be improved, as it is not familiar in the Southeast Asian regions."
"I prefer to use AnyDesk. I actually uninstalled TeamViewer."
"The connectivity could improve."
"AnyDesk is easier compared to TeamViewer Remote Management since there is no password. We use AnyDesk more."
"The security of the solution could be more secure."
"The solution is a little expensive."
"There could be stable connectivity for the product’s current technology."
"I have contacted customer service and support a couple of times, but it was not good."
"They are doing many updates all the time. I don't like having so many updates."
 

Pricing and Cost Advice

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"Intune is included in the Microsoft 365 licensing package that we have."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"I have no comment on pricing of the solution."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"I am satisfied with the pricing."
Information not available
"The solution's license is expensive."
"Addition services could be lower priced."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"My company uses the free version of TeamViewer Remote Management."
"Our licenses for TeamViewer Remote Management are being managed directly by our procurement team. If we need more licenses they handle it."
"Users need to pay a yearly license for TeamViewer Remote Management."
"There are no charges to be paid for the solution since I use it for personal use."
"I have used the free version of the solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
9%
Outsourcing Company
9%
Computer Software Company
7%
No data available
Outsourcing Company
16%
Financial Services Firm
12%
Manufacturing Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business191
Midsize Enterprise63
Large Enterprise187
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for SOTI XSight?
The pricing of SOTI XSight depends on the volume. If the volume is large, the price can be lower. However, if the vol...
What needs improvement with SOTI XSight?
The subscription model could be improved, as it is not familiar in the Southeast Asian regions. The preference here i...
What is your primary use case for SOTI XSight?
I use SOTI XSight ( /products/soti-xsight-reviews ) to gain more visibility on our devices. It allows me to check the...
What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Carey Paul Honda
Find out what your peers are saying about SOTI XSight vs. TeamViewer ONE and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.