No more typing reviews! Try our Samantha, our new voice AI agent.

Sophos Email vs Sublime Security comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Sophos Email delivers cost savings, enhanced security, reduces workload, and is crucial for government contractors, proving valuable and efficient.
Sentiment score
4.5
Sublime Security reduces security risks and costs, enhances efficiency, and streamlines email investigations, improving organizational operations.
Importantly, we didn’t need to hire any additional staff; we were able to absorb this responsibility using our existing team.
Manager Security Operations Center at a educational organization with 10,001+ employees
I estimate that we have improved our efficiency, especially for phishing campaigns where we can handle multiple similar emails together, which has reduced repetitive analyst work and improved our response time.
Soc Analyst at a manufacturing company with 10,001+ employees
I think the ROI for us is primarily in reduced security risk and reduced analyst time.
Technical Lead at a consultancy with 11-50 employees
 

Customer Service

Sentiment score
6.9
Sophos Email support is generally competent with multiple contact options but can be slow for complex issues.
Sentiment score
6.3
Sublime Security offers highly rated customer support with efficient responses, expert teams, and excellent communication channels for quick resolutions.
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
We were able to get in touch with the person who constructed the LLM and its agentic aspects relatively quickly to address our questions.
Manager Security Operations Center at a educational organization with 10,001+ employees
They're able to understand the context of an incident rather than just treating it as a generic support ticket.
Technical Lead at a consultancy with 11-50 employees
I would rate customer support ten out of ten.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.5
Sophos Email is scalable for various business sizes, though some encounter technical and licensing challenges despite its strong performance.
Sentiment score
7.1
Sublime Security is highly scalable and resource-efficient, effectively handling large email volumes across Microsoft 365 and Google Workspace.
It can go up to around fifty thousand users or something that can be accommodated in one tenant.
Director at a tech services company with 1-10 employees
Despite nearly doubling the number of mailboxes and adding significantly more detection rules, the service remains just as fast as it was when we first implemented it.
Manager Security Operations Center at a educational organization with 10,001+ employees
Its scalability is also good, as it can scale with the number of protected mailboxes or users, or as email volume grows, supporting enterprise development across Microsoft 365 or Google Workspace.
Soc Analyst at a manufacturing company with 10,001+ employees
We have a fairly large Microsoft 365 environment and haven't had any problems with the platform keeping up with our email volume.
Technical Lead at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
7.9
Sophos Email is highly stable and reliable, with minimal downtime, though occasional legitimate email quarantines are noted.
Sentiment score
8.7
Sublime Security offers stable, reliable email security with quick performance, efficient threat detection, and no downtime or crashes.
I've had more than a 99.5% uptime rate.
Director at a tech services company with 1-10 employees
Sublime Security acted quickly; once Microsoft alerted Outlook about the incoming email, Sublime Security managed to pull it from the stream before it had a chance to appear in the user's inbox.
Manager Security Operations Center at a educational organization with 10,001+ employees
 

Room For Improvement

Sophos Email struggles with usability, security, pricing, and support, with users seeking enhanced features and competitive pricing.
Sublime Security should enhance user onboarding, integration, customization, and reporting while addressing pricing and reducing false positives.
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Some existing functionality in the product needs better articulation in how data is displayed.
Director at a tech services company with 1-10 employees
Often I have to prepare reports for our CEOs, and they want it in a less technical way, a simpler view of things such as threats blocked, incidents investigated, and overall risk reduction.
Technical Lead at a consultancy with 11-50 employees
While they do provide API-level access and web hooks, I believe more out-of-the-box integrations with SOAR platforms and SIEM tools would enhance Sublime's value.
Manager Security Operations Center at a educational organization with 10,001+ employees
One breach could potentially put a small company out of business, so having a tool such as this might save them from that fate.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
 

Setup Cost

Sophos Email provides cost-effective subscription plans with discounts for annual or bulk purchases, though opinions on pricing vary.
Sublime Security's pricing is higher but justified by effective threat prevention, with competitive AWS Marketplace setup and licensing.
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
I can also understand why some people might say it's expensive.
Technical Lead at a consultancy with 11-50 employees
It's competitive with its peers, especially for the number of mailboxes we have.
Manager Security Operations Center at a educational organization with 10,001+ employees
 

Valuable Features

Sophos Email delivers robust email security with AI integration, intuitive spam detection, and seamless integration with Office 365 and Google Workspace.
Sublime Security offers advanced phishing detection, AI analysis, and automated threat responses, enhancing email security and reducing manual efforts.
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand.
Director at a tech services company with 1-10 employees
This level of detail is essential for analysts and anyone conducting evaluations, as it helps them understand the specific circumstances of their environment.
Manager Security Operations Center at a educational organization with 10,001+ employees
It adds a smarter layer that catches anything missed by Microsoft 365 or Google Workspace protection.
Partner Account Manager at a wholesaler/distributor with 51-200 employees
The best features of Sublime Security are advanced phishing and BEC detection, campaign grouping, threat hunting, and automated remediation.
Soc Analyst at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Sophos Email
Ranking in Email Security
17th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Office 365 Protection (4th)
Sublime Security
Ranking in Email Security
14th
Average Rating
9.0
Reviews Sentiment
6.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Email Security category, the mindshare of Sophos Email is 1.6%, down from 1.8% compared to the previous year. The mindshare of Sublime Security is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Sublime Security1.1%
Sophos Email1.6%
Other97.3%
Email Security
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Director at a tech services company with 1-10 employees
Comprehensive detection has protected email traffic and now simplifies endpoint security work
Sophos Email security is the primary product I use. It scans all your inbound and outbound email for malware. It also has a capability for looking for phishing and spear phishing content and blocking it. Email has an extended capability that includes what's called a secure web gateway. All user traffic gets managed through that, making it a combination product. The version of the product you run determines which features are available. Reporting is competent. There is scope for more improvements, which they will do as they do every year regularly. They keep updating the product. Reporting gives you the relevant details of what is happening, so it's mature on that front. The main benefit is security for your email. The beauty of the Sophos system is that the XDR functionality runs across the system. Sophos, Trend Micro, and Microsoft are the only three that have a very strong system with this concept. XDR stands for extended detection and response, and it's a technology where the system automatically exchanges security signals between the endpoint, the email, and other similar products of the same brand. If you have Sophos Endpoint and Sophos Email, you have very good connectivity from the endpoint to the cloud at the email level and to some extent onto the browsing traffic. You have a very rounded security aspect.
reviewer2764257 - PeerSpot reviewer
Manager Security Operations Center at a educational organization with 10,001+ employees
Improves decision-making with clear verdict explanations and works well across multiple environments
I know that a lot of time has been invested in improving the efficacy of the platform, and it shows; it performs very well. Moving forward, I think our focus should be on how to achieve better integration with other systems. While they do provide API-level access and web hooks, I believe more out-of-the-box integrations with SOAR platforms and SIEM tools would enhance Sublime's value. This would allow it to be integrated more closely with the workflows of various teams and could potentially increase its market appeal. From my perspective, the tool itself functions exceptionally well, which gives me confidence in the system. I want to see this functionality extend to other tools that I use, enabling faster automation and improved workflows for the team, particularly from a security operations standpoint. I have no critiques regarding the tool itself. They've done an outstanding job and are maintaining high quality throughout their development process. They have a great product, and it's essential that they continue to uphold that standard, even though it requires significant effort.
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Construction Company
8%
Outsourcing Company
11%
Computer Software Company
9%
Financial Services Firm
8%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Some existing functionality in the product needs better articulation in how data is displayed. In one place there is data, but the way the data should be shown is not being shown right now. I have ...
What is your primary use case for Sophos Email?
I work on the endpoints. I work on endpoint, email, and firewall. Email, I use it on my personal domain, so I know what it does.
What is your experience regarding pricing and costs for Sublime Security?
My experience with pricing, setup cost, and licensing is limited, but I noticed that Sublime Security was slightly more expensive than Avanan or Defender, as Defender comes included with other Micr...
What needs improvement with Sublime Security?
I believe the main areas for improvement for Sublime Security are ease of onboarding and learning, as the platform has many powerful capabilities, making it take some time for new analysts to becom...
What is your primary use case for Sublime Security?
My main use case for Sublime Security is email security and phishing detection, where I use it to investigate suspicious emails, identify phishing and BEC attempts, analyze malicious links and atta...
 

Also Known As

Sophos Email Security
No data available
 

Overview

 

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Snowflake, Spotify, Anduril, Elastic, Compass, Encompass Health, Zscaler, Ovo Energy, Personio, Beneteler 
Find out what your peers are saying about Sophos Email vs. Sublime Security and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.