Find out in this report how the two Unified Threat Management (UTM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
They resolve issues timely once connected.
Technical support is effective and responsive.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
They require close to 200,000 megabits per second, and this bandwidth requirement has posed problems for both Zscaler and Netskope.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
The price is appropriate, but if you want the real truth, it's actually quite expensive.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Zscaler Internet Access is recognized as an expensive solution.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
You've got automated reporting that you can set appropriate levels of reporting to management and to the operational team, so they are alerted to what's going on.
It also provides enhanced inspection capabilities, including SSL decryption, while maintaining compliance with organizational security policies.
The SSL inspection also offers added security, facilitating the exchange of critical data.
Zscaler Internet Access is a cloud-native security service edge (SSE) platform. Its main purpose is to provide AI-powered protection for all users, all applications, and all locations. The solution replaces other legacy network security solutions to stop advanced attacks and prevent data loss by using a comprehensive zero trust approach.
Zscaler Internet Access Features
Zscaler Internet Access has many valuable key features. Some of the most useful ones include:
Zscaler Internet Access Benefits
There are several benefits to implementing Zscaler Internet Access. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Zscaler Internet Access users.
A Service Manager at a construction company says, "There are a bunch of different capabilities that are valuable within the platform. We use quite a lot of them, but not everything. The ones that are most important to us are the URL Filtering and the application control. For our needs, the cloud-native proxy architecture is a very good solution. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
Owen N., Security Architect at Claro Enterprise Solutions, explains that the solution’s most valuable features include “The integration of the gateway that inspects all ports and protocols. So, there is threat prevention; The cloud sandbox; VNS security; Access control that will protect URL filtering and the cloud firewall; Data protection that will protect your gateway, like your CASB or your cloud DLP; The capabilities of this will point your traffic to Zscaler Cloud.”
An Architecture Senior Manager at an insurance company mentions, "The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go." He also adds, “The solution provides quick access to cloud services, securing our data and allowing us to inspect all our traffic.”
We monitor all Unified Threat Management (UTM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
