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SolarWinds NPM vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds NPM
Ranking in Cloud Monitoring Software
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (5th)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
44th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (62nd), Cloud Management (50th), Cloud Cost Management (29th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds NPM is 4.0%, down from 4.1% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM4.0%
Turbo360 (Formerly Serverless360)0.8%
Other95.2%
Cloud Monitoring Software
 

Featured Reviews

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
reviewer1858887 - PeerSpot reviewer
Software Development Engineer In Test at Quinbay
Centralized, great for performing corrective actions and has a helpful Business Activity Monitoring module
1) The user interface of Serveress360 could be improved a bit to make the platform even easier to use. 2) The addition of management and monitoring features for Cognitive services, Power Automate, and a few more Azure services. 3) It would be much better if it is a multi-cloud management/monitoring platform. 4) The consolidated error reports sent via the alerting channels can be a bit more intuitive. 5) Their customer support was good but good technical documentation or feature videos can be even more helpful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the alerts."
"The solution is stable and reliable."
"The stability is fantastic."
"The most valuable features are language support and technical support."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"The initial setup is easy."
"SolarWinds dashboard is very fast. Also, their interface is very good, it looks very user-friendly. The product allows me to see a summary of the network being monitored at a glance."
"The benefit of this solution is the reporting. We're able to report on and see our network in a graphical form. We are able to detect when a device is added to a network."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"We decided that we were no longer going to trust that their products have not been capitalized."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"Technical support can be slow to respond."
"The solution does not offer much customization so is somewhat inflexible."
"It would be nice to have a test to check if you can access a particular device via API without installing it and waiting for a poll cycle. You should have the capacity to initiate a test to see if it was reachable and get the results almost immediately."
"The price of the solution can be improved."
"The solution is considered expensive."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
 

Pricing and Cost Advice

"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"I find that the pricing is acceptable."
"The price is more expensive than some other products, such as ManageEngine."
"The cost of the personal perpetual license for SolarWinds NPM is approximately $2,000."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"Though I don't remember the price for SolarWinds NPM, its price is somewhat okay when you compare it with other tools in the market. The price isn't too high and isn't too low, so it's okay."
"I think that the cost has risen, but the functionality and versatility is way above other products."
"It is relatively inexpensive compared to other products in the same category."
Information not available
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
Computer Software Company
27%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
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Also Known As

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Serverless360
 

Overview

 

Sample Customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about SolarWinds NPM vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.