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SolarWinds NPM vs Turbo360 (Formerly Serverless360) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SolarWinds NPM
Ranking in Cloud Monitoring Software
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
161
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (6th)
Turbo360 (Formerly Serverle...
Ranking in Cloud Monitoring Software
36th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (66th), Cloud Management (47th), Cloud Cost Management (31st)
 

Mindshare comparison

As of August 2026, in the Cloud Monitoring Software category, the mindshare of SolarWinds NPM is 4.5%, up from 4.4% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 1.0%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
SolarWinds NPM4.5%
Turbo360 (Formerly Serverless360)1.0%
Other94.5%
Cloud Monitoring Software
 

Featured Reviews

Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.
reviewer1868589 - PeerSpot reviewer
Python Engineer at Msys Technologies
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, SolarWinds is a very good product."
"Quick to launch. No agents required. Many configuration options."
"The solution provides comprehensive monitoring that includes proactive items such as advance notifications and engineer tickets for code breaks, allowing engineers to quickly resolve issues before major outages occur."
"We are frequently able to attend to issues before our user community and customers are aware that a problem exists."
"Solarwinds network performance monitor is a strong product that combines management (SNMP), monitoring (SYSLOG) and configuration of routers and switches."
"We primarily use the solution for detecting weaknesses and portal connectivity with our client's machines, and we also use it to analyze the stacks of data to figure out where downtimes are and for how long."
"The "Performance Analyzer" feature is the solution's most valuable aspect; it's able to do the bounded graphs of all the interface stats, from errors to broadcasts and to current traffic, and with a click of a button you're able to, in one interface, look at historical data for those items."
"Outages have reduced by probably around 90% because we're able to take and proactively add space to a disk or add processors to a server before users know there's a problem."
"Serverless360 transformed the way our organizations manage Azure and hybrid integrations."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"That is exactly where Serverless360 helped us by bringing in both Service Bus management and monitoring under the same hood."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"The solution's network discovery and node addition processes need more work."
"The only thing that can be improved is to continually add to the existing capabilities of the product."
"Real-time analytics is the major weakness of the SolarWinds NPM platform today."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"The cost for monitoring interfaces is ridiculous."
"A need for improvement is in the technical support provided by SolarWinds."
"We previously used WhatsUpGold, which has a fraction of the features for a tenth of the price."
"Complex and overly detailed setup."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
 

Pricing and Cost Advice

"Most of the licenses are perpetual, and the annual maintenance charges are not high."
"It is expensive."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"It was inexpensive when we installed it and gradually became more expensive, but it was a very inexpensive product at first."
"There can be fees in addition to the licensing fees if you add on."
"The cost is based on the number of nodes, so it is expensive when you have a lot of them."
"I would rate the pricing a five out of ten"
Information not available
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
Construction Company
20%
Financial Services Firm
15%
Comms Service Provider
15%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise87
No data available
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
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Also Known As

Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Serverless360
 

Overview

 

Sample Customers

Microsoft, Federal Express, Hewlett-Packard, and MasterCard
MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
Find out what your peers are saying about SolarWinds NPM vs. Turbo360 (Formerly Serverless360) and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.