ThousandEyes and SolarWinds Network Automation Manager compete in network automation and monitoring. ThousandEyes takes the lead in pricing and support, while SolarWinds stands out with superior feature sets and price justification through its comprehensive automation capabilities.
Features: ThousandEyes offers advanced network visibility, providing insights into performance bottlenecks with analytics that streamline troubleshooting processes. It specializes in delivering precise insights into network performance, enhancing operational efficiency. SolarWinds Network Automation Manager focuses on robust automation capabilities, which enable efficient network configuration management and significantly reduce manual intervention. It also offers extensive tools for network automation, offering substantial network control and optimization functions.
Room for Improvement: ThousandEyes could benefit from expanding its automation capabilities to match SolarWinds's offerings. It may improve by integrating more security-focused features due to the increasing demand for secure network solutions. Additionally, expanding integration options could make ThousandEyes a more versatile solution. SolarWinds may need to enhance the simplicity of its installation process, especially for less complex environments. It could also refine its customer support approach to ensure quicker issue resolution. Streamlining its updating process might make it easier for organizations to adapt to new features.
Ease of Deployment and Customer Service: ThousandEyes provides a cloud-based deployment model that enhances scalability and flexibility, supported by responsive customer service known for effective issue resolution. SolarWinds Network Automation Manager offers on-premise or hybrid deployment options, appealing to organizations with specific security needs but potentially involving a more complex installation process. SolarWinds provides a customizable deployment strategy suited for diverse operational environments, ensuring security compliance.
Pricing and ROI: ThousandEyes has competitive pricing, offering strong return on investment through its effective monitoring capabilities. It presents an attractive pricing model for businesses focusing on immediate visibility features. SolarWinds Network Automation Manager, while initially more expensive, delivers significant benefits with its extensive automation features, providing heightened network control that justifies the higher expenditure. This suggests SolarWinds provides long-term value through comprehensive network management functionalities.
| Product | Market Share (%) |
|---|---|
| ThousandEyes | 3.4% |
| SolarWinds Network Automation Manager | 0.2% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 11 |
Scale environments from 1,000 to tens of thousands of nodes with comprehensive performance, traffic, WAN, and switch port monitoring, automated change and configuration management, and IP address management in an integrated network automation software solution.
ThousandEyes is a Network Intelligence platform that delivers visibility into every network an organization relies on, whether public or private. ThousandEyes enables users to optimize application delivery, end-user experience and ongoing infrastructure investments.
With cloud, enterprises can innovate much faster, but the growing number of cloud and SaaS applications means that more apps are being delivered over the Internet. This increases dependence on the Internet, a public “best effort” network, and other third-party infrastructures, substantially reducing the ability of IT teams to predict, visualize and control operational behavior. This results in a chaotic and unmanageable IT environment, making issue resolution a time-consuming ordeal, potentially impacting reputation and revenue. ThousandEyes has innovated an approach based on an unmatched distribution of smart agents across the Internet and enterprise, providing visibility all the way to the end user. ThousandEyes gathers and analyzes massive volumes of Network Intelligence data from all of these vantage points, enabling organizations to solve even their most obscure performance problems in minutes. By using ThousandEyes in the planning and testing phases of cloud adoption, customers can also strategically identify and fix underlying problems before production deployment of business-critical applications.
The ThousandEyes solution is ubiquitous across industry sectors, and since launching in mid-2013, customers have come from a diverse set of industry sectors, which include Silicon Valley technology companies, financial services, healthcare, pharmaceuticals, retail, manufacturing and education.
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