Smartsheet vs Zoho Sprints comparison

Smartsheet and Zoho are both solutions in the Project Management Software category. Smartsheet is ranked #5 with an average rating of 7.6, while Zoho is ranked #24 with an average rating of 8.0. Smartsheet holds a 4.6% mindshare in PMS, compared to Zoho’s 0.9% mindshare. Additionally, 93% of Smartsheet users are willing to recommend the solution, compared to 100% of Zoho users who would recommend it.

Smartsheet

Read 42 Smartsheet reviews

2,832 Views
1,841 Comparison Views

93% willing to recommend

Zoho Sprints

Read 3 Zoho Sprints reviews

241 Views
229 Comparison Views

100% willing to recommend

Smartsheet

Zoho Sprints

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Executive SummaryUpdated on Dec 19, 2024

Smartsheet and Zoho Sprints are both prominent project management tools, each with distinct advantages. While Zoho Sprints might have an edge in pricing and support, Smartsheet shines with its feature richness, making it worthy of investment.

Features: Smartsheet includes advanced reporting, automation capabilities, and integration with other business tools. Zoho Sprints emphasizes a strong Agile framework, focusing on backlog management and time tracking. Both offer robust collaborative features, with Smartsheet delivering versatility for diverse project applications.

Ease of Deployment and Customer Service: Zoho Sprints offers fast cloud-based deployment and Agile-focused customer support suitable for Agile teams. Smartsheet also provides a cloud-based solution, with a longer deployment process but comprehensive support addressing complex needs. Despite similar cloud deployment, Smartsheet might require more onboarding time due to its customizable options.

Pricing and ROI: Zoho Sprints is cost-effective with flexible pricing, offering a solid ROI for small to medium-sized Agile teams. Smartsheet, although more expensive, offers higher ROI for larger organizations needing comprehensive project management capabilities. The pricing structure corresponds to the scale and complexity of features, guiding selection based on organizational size and project complexity.

To learn more, read our detailed Smartsheet vs. Zoho Sprints Report (Updated: July 2025).

Buyer's Guide

Smartsheet vs. Zoho Sprints

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Smartsheet

Ranking in Project Management Software

5th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Project Portfolio Management (3rd)

Zoho Sprints

Ranking in Project Management Software

24th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Project Management Software category, the mindshare of Smartsheet is 4.6%, down from 5.1% compared to the previous year. The mindshare of Zoho Sprints is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

PaulDiaz

Project Manager at Amgen

Needs to improve baselines and changing dates can be frustrating

I like the dashboarding feature best, as it lets me assemble a workspace with source sheets, dashboards, and reports simultaneously. The standard reports and worksheets are most useful for team collaboration. People look at dashboards during presentations, but they go to the sheets to update projects, add comments, or make notifications. It's automated, so changes come to me or whoever needs to see them. I can send notifications from specific line items. The worksheet is key for tracking project progress, though we track it at a higher level rather than detailed work breakdown structures. Subject matter experts say when they'll deliver things, and that's what we track.

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Subha Mariappan

Senior PPM consultant at CAPPMPL

Agile project management benefits from integrated tools for small and medium-sized teams

I use Zoho Sprints for Agile project management. It supports Scrum and Kanban frameworks, allowing me to work with epics and user stories, and manage projects effectively. It is suitable for software industries that adopt Agile methodologies in their projects Zoho Sprints can be integrated with…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."

"What I appreciate best about Smartsheet is the straight Gantt chart and its flexibility."

"It's stable and simple to use."

"We like Smartsheet's workflows, automation, and low-code capabilities. I don't know of any other project management tool with low-code functionality designed for project managers."

"The solution is straightforward. Whenever a requirement arises, we create three things in Smartsheet: a project plan, a dashboard, and internal documents. It is done through the form and Smartsheet's automation services. This process shortens the time to market from seven days to less than 12 hours."

"The ability to build a quick dashboard and give management insight into the progress of the project itself is probably one of the most beneficial pieces."

"The fact that you can have different access groups is definitely a pro for Smartsheet. It also has the ability to integrate with a lot of tools."

"The ability to update in real-time before meetings is great."

More Smartsheet pros

"It is a stable solution...It is a scalable solution."

"Zoho Sprints is stable with minimal downtime."

"Zoho Sprints can be integrated with other Zoho products, providing additional functionality."

"Zoho Sprints is a defect-logging tool."

Cons

"Every feature for text mining, even process mining, would be a plus. We have about two hundred contract management events daily. First, I share specific documents. I talk about the search function because we assume it has a thorough search when we read the catalog. But when you test it, you realize it doesn't search within attachments. So, it's a great search function, but you need the brand folder. It has many options and can become complex."

"Asana has a modern look and feel, particularly its agile project management interface featuring movable cards between columns."

"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."

"Smartsheet's export and print functions could be more seamless. Once I create the plan in Smartsheet, I need to import it into my corporate web presentations. This isn't always smooth. I have to save it in PDF format, then cut an image from the PDF version."

"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."

"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."

"I want to improve baselines, predecessor-successor relationships, and the ability to use manual starts and stops while keeping relationships intact. Changing dates and durations can be convoluted, unlike in Microsoft Project. There are many things I'm used to in other software that don't happen in Smartsheet. It's offset by how easy it is to link sheets and pull data at higher levels, but figuring out why I can't change data sometimes can be frustrating."

"With a large quantity of data, the solution lags a bit."

More Smartsheet cons

"The interface of Zoho Sprints is an area with certain shortcomings."

"Zoho Sprints is a confusing tool, and you need to get used to it."

"There is a need to improve the charts and velocity calculations in Zoho Sprints."

Pricing and Cost Advice

"I would assume there is a licensing fee. I don't think that it is free."

"This licensing is straightforward and they charge per user."

"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."

"Smartsheet only requires licenses for project managers. When we were using Asana, we had to purchase a license for everyone who wanted to access their tasks and use the system. That gets costly fast. It was one of the main reasons we left Asana. As Asana and these other tools scale, they become way more expensive."

"Smartsheet can be low-priced, with personal subscriptions around eight dollars a month, but I imagine it gets pricier for enterprise systems. Microsoft Project can be more expensive."

"There's a license for Smartsheet, and the enterprise plan comes down to about $750. My company also pays an extra $60 monthly apart from the standard licensing fee."

"The tool's monthly fee is 25 dollars, which is within the range of most cloud-based project management tools. I rate the tool's pricing a five out of ten."

"I pay $ 120 or $ 128 a month for two to three users."

More Smartsheet pricing and cost advice

"Zoho Sprints is a more cost-effective solution than Jira."

"The price of Zoho Sprints is between 10 to 25 USD per user per month."

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Government

10%

Healthcare Company

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?

Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...

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What do you like most about Smartsheet?

The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that t...

See all answers

What is your experience regarding pricing and costs for Smartsheet?

The pricing is great and reasonable enough that I maintained my copy and bought it for my team independently.

See all answers

What is your experience regarding pricing and costs for Zoho Sprints?

Zoho Sprints offers both monthly and annual licensing options. I can select according to my requirements.

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What needs improvement with Zoho Sprints?

There is a need to improve the charts and velocity calculations in Zoho Sprints. The session for charts should be enhanced to provide better insights.

See all answers

What advice do you have for others considering Zoho Sprints?

I would rate Zoho Sprints an eight out of ten. The charts and dashboards need improvement.

See all answers

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Compared 100% of the time

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Product Reports

Buyer's Guide

Smartsheet

July 2025

Download Smartsheet product report

Buyer's Guide

Project Management Software

August 2025

Download Zoho Sprints product report

Overview

Smartsheet is a dynamic platform with features like real-time data sharing, Gantt charts, and integration with Jira and Microsoft Teams, offering valuable tools for efficient task management.

Smartsheet combines Excel-like functionality with cloud accessibility, making it efficient for tracking, reporting, and workflow management. Users benefit from its scalability and robust security, making it ideal for enterprise-level projects. However, improvements in data visibility, real-time collaboration, and user-friendliness can enhance its utility. Customizable dashboards, project management features, and seamless integrations offer great flexibility, though there is a demand for better automation, API enhancements, and new templates.

What are Smartsheet's most important features?

Real-time Data Sharing: Facilitates seamless collaboration between users.
Project Management Tools: Includes Gantt charts and task prioritization for efficient project tracking.
Integration: Works with major platforms like Jira and Microsoft Teams for comprehensive data flow.
Automation Capabilities: Reduces manual work with robust automation functionalities.
Customizable Dashboards: Allows users to tailor dashboards to meet specific needs.

What benefits or ROI should users look for in reviews?

Efficiency: Streamlines workflows with tools that enhance project tracking and collaboration.
Scalability: Supports growing enterprise demands with its scalable architecture.
Security: Provides robust, secure environments for data management.
Adaptability: Offers flexibility to customize workflows for improved resource management.

Smartsheet is utilized by organizations in industries like engineering, education, and IT for project management, task tracking, and data integration. It enables planning, scheduling, and team collaboration, facilitating dashboard creation and automation of processes. Its flexibility in customizing workflows is appealing to those managing projects and programs.

Smartsheet

Zoho Sprints is a tool that helps agile teams plan and track their work. It is simple and clutter-free, letting you put all your focus on building the best possible product.

Zoho

Sample Customers

Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix

Digient Technologies, Vibhaa Technologies

Buyer's Guide

Smartsheet vs. Zoho Sprints

July 2025

Free Report: Smartsheet vs. Zoho Sprints

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