Unified Communications (UC) solutions focus on embedding communication and collaboration into business processes. This increases workplace productivity and effectiveness. UC solutions should be software-based, open, extensible and support the customer's choice of services. These elements are controllable as software services, or from the customer's existing business application software.
West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.