Salesforce Industries vs Siebel CRM comparison

The compared Salesforce and Oracle solutions aren't in the same category. Salesforce is ranked #2 in PCQ , and holds a 8.9% mindshare in the category. Oracle is ranked #10 in CRM , with an average rating of 7.2, and holds a 2.2% mindshare. Additionally, 88% of Oracle users are willing to recommend the solution.

Salesforce Industries

875 Views
613 Comparison Views

Siebel CRM

Read 20 Siebel CRM reviews

2,319 Views
2,249 Comparison Views

88% willing to recommend

Salesforce Industries

Siebel CRM

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Salesforce Industries

Average Rating

0.0

Number of Reviews

Ranking in other categories

Product Configuration and Quoting (2nd)

Siebel CRM

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (10th), Local Government CRM (3rd)

Mindshare comparison

Salesforce Industries and Siebel CRM aren’t in the same category and serve different purposes. Salesforce Industries is designed for Product Configuration and Quoting and holds a mindshare of 8.9%, down 21.5% compared to last year.
Siebel CRM, on the other hand, focuses on CRM, holds 2.2% mindshare, down 6.6% since last year.

Product Configuration and Quoting Market Share Distribution
Product	Market Share (%)
Salesforce Industries	8.9%
SAP Variant Configurator	13.1%
Oracle CPQ Cloud	13.0%
Other	65.0%

Product Configuration and Quoting

CRM Market Share Distribution
Product	Market Share (%)
Siebel CRM	2.2%
Microsoft Dynamics CRM	4.5%
SAP CRM	4.1%
Other	89.2%

CRM

Featured Reviews

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ShirazShah

CRM Specialist at Allied Bank Limited

Integration capabilities facilitate efficient data management and enhance customer service, but the analytics requires improvement

The analytics capabilities in Siebel CRM have presented numerous challenges. Due to these challenges, we had to integrate Microsoft Power BI. The CRM analytics was not sufficient for our needs, given that we have four million customers and a thousand products. We are currently focusing on the upgrade and discussing with Oracle. If there have been improvements in the analytics side over the past few years, we are open to evaluating them. Currently, all analytics are being done on Power BI. The data is exported to our data lake, and Power BI is being used for all reporting and analytics. Even our customer 360, which is the core of any CRM, has Power BI widgets built-in through iframe because we could not accomplish this through Siebel CRM. The analytics component has been the main pain point for our organization, particularly due to processing time and performance with our large customer base.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Manufacturing Company

10%

Retailer

10%

Insurance Company

Financial Services Firm

13%

Computer Software Company

12%

Government

11%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	16

Questions from the Community

Which would you choose - Vlocity or Salesforce CPQ?

What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...

See all answers

What do you like most about Siebel Sales?

Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...

See all answers

What is your experience regarding pricing and costs for Siebel Sales?

I do not have any information on pricing, setup cost, or licensing.

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What needs improvement with Siebel Sales?

See all answers

Comparisons

CloudSense vs Salesforce Industries

Compared 29% of the time

Salesforce CPQ vs Salesforce Industries

Compared 23% of the time

Salesforce Sales Cloud vs Salesforce Industries

Compared 12% of the time

Conga Contract Lifecycle Management (CLM) vs Salesforce Industries

Compared 12% of the time

Conga CPQ vs Salesforce Industries

Compared 9% of the time

More Salesforce Industries Competitors

Microsoft Dynamics CRM vs Siebel CRM

Compared 23% of the time

Oracle CRM vs Siebel CRM

Compared 19% of the time

SAP CRM vs Siebel CRM

Compared 16% of the time

Salesforce Sales Cloud vs Siebel CRM

Compared 9% of the time

Oracle CX Sales vs Siebel CRM

Compared 9% of the time

More Siebel CRM Competitors

Product Reports

No data available

Buyer's Guide

Siebel CRM

August 2025

Download Siebel CRM product report

Also Known As

No data available

Siebel Sales

Overview

With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.

Salesforce

Siebel CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. With its robust features and user-friendly interface, Siebel CRM enables organizations to effectively manage customer interactions and enhance customer satisfaction. The solution offers a wide range of modules, including sales force automation, marketing automation, and customer service management, allowing businesses to automate and optimize their customer-facing activities.

Siebel CRM also provides advanced analytics and reporting capabilities, enabling businesses to gain valuable insights into their customer data and make informed decisions. With its flexible deployment options, including on-premises and cloud-based solutions, Siebel CRM can be tailored to meet the unique needs of any organization.

Oracle

Sample Customers

Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB

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