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Siebel CRM vs Vlocity comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Siebel CRM and Vlocity based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Siebel CRM vs. Vlocity report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "Its licensing is yearly."
  • "The price of Siebel CRM depends on the usage of the business requirement. For large enterprises the price it's very good but if you are using it for medium scale enterprises, the price is very expensive."
  • "This solution is expensive compared to other solutions in the market. This makes it difficult to convince our customers to use it. The customers who are already using Siebel have thought about moving to Velocity or Salesforce."
  • More Siebel CRM Pricing and Cost Advice →

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    Use our free recommendation engine to learn which CRM solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The solution's order management pack is quite fantastic.
    Top Answer:The solution itself is very heavy. If Oracle can provide a better cloud version, they could provide a cloud dated version that can be deployed on a microservice. There needs to be a way to move things… more »
    Top Answer:We primarily use the solution to get an almost 360-degree view of a customer. If you can see a customer, you can have a view of all the technical assets which the customer has. We use product… more »
    Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve… more »
    Ranking
    7th
    out of 71 in CRM
    Views
    2,165
    Comparisons
    1,644
    Reviews
    5
    Average Words per Review
    320
    Rating
    7.0
    Views
    4,711
    Comparisons
    4,001
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Siebel Sales
    Learn More
    Overview
    Oracle's Siebel Customer Relationship Management (CRM), the world's most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touchpoints, and devices.
    With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
    Offer
    Learn more about Siebel CRM
    Learn more about Vlocity
    Sample Customers
    Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
    Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company29%
    Real Estate/Law Firm14%
    Financial Services Firm14%
    VISITORS READING REVIEWS
    Computer Software Company28%
    Comms Service Provider18%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company36%
    Comms Service Provider14%
    Energy/Utilities Company10%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business9%
    Large Enterprise91%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise16%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise12%
    Large Enterprise72%
    Buyer's Guide
    CRM
    September 2022
    Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Siebel CRM is ranked 7th in CRM with 7 reviews while Vlocity is ranked 2nd in Product Configuration and Quoting. Siebel CRM is rated 7.0, while Vlocity is rated 0.0. The top reviewer of Siebel CRM writes "Reliable with good upper-level support and capable of expansion". On the other hand, Siebel CRM is most compared with Oracle CRM, Microsoft Dynamics CRM, Salesforce Sales Cloud, Oracle CX Sales and Pega CRM, whereas Vlocity is most compared with Salesforce CPQ, CloudSense, Salesforce Service Cloud, Salesforce Sales Cloud and Pega CRM.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.