Try our new research platform with insights from 80,000+ expert users

Siebel CRM vs Vlocity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Siebel CRM
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
CRM (9th), Local Government CRM (3rd)
Vlocity
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Product Configuration and Quoting (2nd)
 

Mindshare comparison

Siebel CRM and Vlocity aren’t in the same category and serve different purposes. Siebel CRM is designed for CRM and holds a mindshare of 5.6%, down 6.7% compared to last year.
Vlocity, on the other hand, focuses on Product Configuration and Quoting, holds 15.7% mindshare, down 23.2% since last year.
CRM
Product Configuration and Quoting
 

Featured Reviews

KalpanaSingh - PeerSpot reviewer
Customizable and flexible but user experience needs enhancement
Siebel is not user-friendly. There are so many tabs and different features that until it's explained to someone, they will not understand it. A user-friendly tool is supposed to be designed in a way where the user can log in and intuitively understand how to use it. People who use it regularly are still confused, and it requires a lot of clicks and is very difficult to navigate. Sometimes it takes a lot of time to reflect the correct information—even when it's updated, you have to refresh it again and again to see the right data.
Use Vlocity?
Share your opinion
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
861,170 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
12%
Manufacturing Company
10%
Computer Software Company
23%
Financial Services Firm
10%
Manufacturing Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Siebel Sales?
Siebel CRM has enhanced customer engagement for our organization, particularly through its robust data model and flexible features. One specific scenario where Siebel CRM excelled was in addressing...
What is your experience regarding pricing and costs for Siebel Sales?
I do not have any information on pricing, setup cost, or licensing.
What needs improvement with Siebel Sales?
Siebel CRM is a flexible system that can be customized for specific business needs. There are many models which you first select and then modify. Many features can be added as needed. It is a huge ...
Which would you choose - Vlocity or Salesforce CPQ?
What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve ...
 

Comparisons

 

Also Known As

Siebel Sales
No data available
 

Overview

 

Sample Customers

Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Tªrk Telekom, Bouygues Telecom, City of Atlanta, IGEPA IT-SERVICE GmbH, ec4u expert consulting AG, Salud Responde, Sascar, Banca Transilvania, UL, Ingersoll Rand, The Royal Dutch Touring Club ANWB
Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: June 2025.
861,170 professionals have used our research since 2012.