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SentinelOne Singularity Complete vs Symantec Endpoint Security Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
SentinelOne Singularity Complete enhances efficiency, reduces costs, and improves security, delivering strong ROI and positive organizational impact.
Sentiment score
4.1
Symantec Endpoint Security's robust protection minimizes ransomware impact, ensuring data security and ROI for manufacturing firms against cyber threats.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
We have not faced any attacks since we implemented it.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete's support is praised for quick, knowledgeable assistance but could benefit from more transparent communication.
Sentiment score
5.5
Symantec Endpoint Security's technical support is mixed, with responsive service overall but variations in speed and costlier advanced support.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
Works at a tech vendor with 1,001-5,000 employees
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
IT Consultant at a tech services company with 11-50 employees
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Scalability Issues

Sentiment score
8.0
SentinelOne Singularity Complete is highly adaptable, seamlessly scaling across environments and platforms, despite minor auto-update challenges.
Sentiment score
8.0
Symantec Endpoint Security Enterprise scales well for all business sizes, though costly and affected by network configuration challenges.
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
Works at a tech vendor with 1,001-5,000 employees
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
IT Consultant at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, reliability, minimal resource impact, and high user ratings despite occasional compatibility issues.
Sentiment score
8.9
Symantec Endpoint Security Enterprise is praised for reliability but has occasional issues, mainly with Windows updates and scans.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
Works at a tech vendor with 1,001-5,000 employees
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
The solution is exceptionally stable.
IT Consultant at a tech services company with 11-50 employees
 

Room For Improvement

SentinelOne Singularity Complete needs interface, affordability, and feature improvements, including better updates, automation, and third-party integration.
Symantec Endpoint Security Enterprise needs user-friendliness upgrades, better Mac compatibility, and improved pricing, threat notifications, and support services.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Works at a tech vendor with 1,001-5,000 employees
Many customers are seeking modern protection features such as MDR (managed detection and response).
IT Consultant at a tech services company with 11-50 employees
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
 

Setup Cost

SentinelOne Singularity Complete is competitively priced, offering value and potential discounts, though pricing can vary by features and commitments.
Symantec's pricing is seen as reasonable by some but expensive by others, particularly when upgrading to EDR.
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

SentinelOne Singularity Complete offers advanced ransomware protection, AI-driven threat detection, cross-platform support, and offline operation enhancing security and efficiency.
Symantec Endpoint Security Enterprise offers proactive threat protection, ease of use, scalability, and cost-effective basic security with frequent updates.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at City Edge
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Information Technology Infrastructure Consultant Associate at a financial services firm with 10,001+ employees
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
IT Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
203
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, up from 4.3% compared to the previous year. The mindshare of Symantec Endpoint Security Enterprise is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete4.3%
Symantec Endpoint Security Enterprise0.7%
Other95.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.
reviewer2162541 - PeerSpot reviewer
IT Consultant at a tech services company with 11-50 employees
Provides stable and resource-efficient protection but lacks clear modern security features
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production. It operates transparently and is easy to maintain. The automated response feature helps to mitigate breaches effectively. When comparing with ThreatDown agent, I have noticed that ThreatDown detects behaviors more readily and flags suspicious user activities more clearly. While Symantec Endpoint Security Enterprise remains effective, ThreatDown's user interface is more manageable and provides a clearer system overview. The management interface is crucial for maintaining Symantec Endpoint Security Enterprise effectively. A significant advantage of Symantec Endpoint Security Enterprise is its lightweight resource usage. It consumes less memory, CPU, and IO compared to alternatives such as ThreatDown and Bitdefender.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Comms Service Provider
14%
Manufacturing Company
11%
Financial Services Firm
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Symantec Endpoint Security Enterprise?
The tool is a secure and stable workstation for checking antivirus. The alerting feature helps us see alerts and is easy to control. The main benefit we derive from using Symantec Endpoint Security...
What needs improvement with Symantec Endpoint Security Enterprise?
I have not experienced integrated threat intelligence benefits with Symantec Endpoint Security Enterprise. Many customers are seeking modern protection features such as MDR (managed detection and r...
What is your primary use case for Symantec Endpoint Security Enterprise?
The primary use case for Symantec Endpoint Security Enterprise for my clients is basic antivirus protection.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
No data available
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. Symantec Endpoint Security Enterprise and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.