


SentinelOne Singularity Complete and Symantec Endpoint Security Enterprise compete in the endpoint security solutions market. Symantec Endpoint Security Enterprise stands out with its feature capability, making it a preferable choice despite its higher cost.
Features: SentinelOne Singularity Complete offers autonomous detection and response, robust protection against various threats, and seamless integration capabilities. Symantec Endpoint Security Enterprise delivers comprehensive threat intelligence, real-time insights, and broad-spectrum threat management.
Room for Improvement: SentinelOne Singularity Complete requires better integration with third-party tools, more granular reporting, and enhanced scalability. Symantec Endpoint Security Enterprise needs improvements in performance on older operating systems, simplified policy management, and reduced deployment complexity.
Ease of Deployment and Customer Service: SentinelOne Singularity Complete features easy deployment and responsive customer support. Symantec Endpoint Security Enterprise has a more complex deployment process with mixed support responsiveness experiences.
Pricing and ROI: SentinelOne Singularity Complete is known for reasonable setup costs and solid ROI. Symantec Endpoint Security Enterprise, with higher setup costs, is considered worth the investment due to its extensive features and effective threat management.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The support site for accessing new software is complicated, despite necessary multi-factor authentication.
I rate the technical support from Symantec as eight out of ten because they have comprehensive and clear documentation that can be easily found on search engines if someone knows how to search.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
SentinelOne Singularity Complete is very scalable for our needs.
Regarding scalability, since Symantec Endpoint Security Enterprise is a cloud solution, it is very scalable.
In my experience supporting approximately 10 different companies with up to 100 workstations each, scalability has never been a concern with Symantec Endpoint Security Enterprise.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
We get real-time alerts that arrive as incidents occur.
This indicates room for improvement in stability when interacting with other solutions.
I rate the stability of Symantec Endpoint Security Enterprise as excellent, giving it a nine for all the new possibilities and features that can be implemented.
The solution is exceptionally stable.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Providing a single pane of visibility for the end user would be beneficial.
Many customers are seeking modern protection features such as MDR (managed detection and response).
The centralized management console is intuitive, but the threat intelligence aspect could be more incorporated and developed, especially with AI integration and news directly in the platform.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
What I appreciate the most about Symantec Endpoint Security Enterprise is the integration with the workstations and the around-the-clock monitoring.
Symantec Endpoint Security Enterprise is highly compatible and rarely causes disruptions in production.
| Product | Mindshare (%) |
|---|---|
| SentinelOne Singularity Complete | 4.4% |
| Cortex XDR by Palo Alto Networks | 3.5% |
| Symantec Endpoint Security Enterprise | 0.6% |
| Other | 91.5% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 94 |
| Midsize Enterprise | 48 |
| Large Enterprise | 78 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 7 |
| Large Enterprise | 9 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
Endpoint Security Enterprise focuses on advanced prevention for traditional endpoints and modern mobile devices. To include attack surface reduction capabilities and detection and response technologies, check out Endpoint Security Complete.
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