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SAP SuccessFactors vs SAP SuccessFactors Learning comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
SAP SuccessFactors offers ROI within years by automating HR, though high costs may reduce perceived financial benefits.
Sentiment score
7.7
Unified training platforms improve efficiency and engagement across industries, saving time and costs while enhancing organizational value.
 

Customer Service

Sentiment score
6.1
SAP SuccessFactors' support experiences vary, with some users satisfied, but others face delays and note limited expertise.
Sentiment score
6.1
SAP SuccessFactors Learning support is mixed, showing reliable, prompt help but also communication challenges and varied user satisfaction.
 

Scalability Issues

Sentiment score
7.7
SAP SuccessFactors offers scalable solutions with quarterly updates, cloud compatibility, and modular design for diverse organizational needs.
Sentiment score
7.9
SAP SuccessFactors Learning is scalable and popular, despite cloud limitations, with many organizations planning increased use.
We have implemented it for 25,000 employees, scaling from 7,000 to 25,000 using the same set of rules, and it was not difficult.
 

Stability Issues

Sentiment score
7.5
SAP SuccessFactors is highly stable, with occasional updates or custom field issues, but generally surpasses other ERP systems in reliability.
Sentiment score
7.9
SAP SuccessFactors Learning is praised for reliability and accessibility, with users rating it highly despite minor early technical issues.
I hardly ever encounter any stability issues, as SAP SuccessFactors is very good and stable.
The solution is absolutely stable.
 

Room For Improvement

SAP SuccessFactors needs enhanced analytics, integration, user interfaces, customization, localization, cloud features, AI, and improved documentation.
SAP SuccessFactors Learning needs UI improvements, better integration, mobile apps, language support, reporting, and transparent licensing for user satisfaction.
The change management process during the initial launch was not effectively handled, leading to a poor user experience.
They should implement soft connectors through a marketplace for virtual learning integration with platforms such as Teams, Cisco, and Webex, rather than relying on hard connectors using APIs.
Workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively.
Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.
 

Setup Cost

SAP SuccessFactors offers customizable pricing with an annual subscription, though costs vary by company size and additional services.
SAP SuccessFactors Learning requires annual fees, considered expensive, but valued for technical advantages and competitive enterprise market pricing.
The licensing cost is not expensive now.
The licensing costs are quite high, which is a typical scenario for such solutions.
 

Valuable Features

SAP SuccessFactors enhances recruitment, provides seamless integration and customization, increasing employee engagement and satisfaction with robust analytics.
SAP SuccessFactors Learning offers integration, remote accessibility, personalization, robust analytics, and industry-specific support for diverse organizational training needs.
SAP SuccessFactors has advantages in providing AI-driven initiatives such as candidate screening and matching features within the recruitment module.
The best features of SAP SuccessFactors are workflows, the storyboard, the workforce analytics, and customization in terms of doing those portlets and MDIs, which are much simpler.
Employees can view their goals, performance, ratings, and employee information, which enhances the employee experience.
The implementation of SAP SuccessFactors Learning has definitely impacted our operational efficiency and cost savings.
 

Categories and Ranking

SAP SuccessFactors
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
99
Ranking in other categories
Talent Management (1st), Cloud HCM (1st), Talent Acquisition (2nd), Global Payroll (2nd)
SAP SuccessFactors Learning
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
Learning Management Systems (LMS) (2nd)
 

Mindshare comparison

SAP SuccessFactors and SAP SuccessFactors Learning aren’t in the same category and serve different purposes. SAP SuccessFactors is designed for Cloud HCM and holds a mindshare of 19.0%, down 22.7% compared to last year.
SAP SuccessFactors Learning, on the other hand, focuses on Learning Management Systems (LMS), holds 5.6% mindshare, down 9.4% since last year.
Cloud HCM Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors19.0%
Workday17.0%
Oracle HCM Cloud10.0%
Other54.0%
Cloud HCM
Learning Management Systems (LMS) Market Share Distribution
ProductMarket Share (%)
SAP SuccessFactors Learning5.6%
Cornerstone Learn7.1%
Moodle7.0%
Other80.3%
Learning Management Systems (LMS)
 

Featured Reviews

ManujGupta - PeerSpot reviewer
Has improved employee satisfaction and streamlined real-time data management
In terms of customizations in specific modules for industry requirements, SAP SuccessFactors is much more generic and does not comply many times with industry requirements as a vertical. In my experience with SuccessFactors' analytics capabilities influencing decision-making, workforce analytics is still challenging due to customizations. It does not provide flexibility in terms of analytics, and we have to customize extensively. For the future of the product, I would like to see more AI implementation, Python integrations, and GPT integrations.
ManujGupta - PeerSpot reviewer
User satisfaction grows with valuable features and excellent customer support
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest updates primarily on the mobile user experience side, reporting, dashboarding, and workflows. An AI version would definitely help significantly. Integrating SAP SuccessFactors Learning with HR systems through HR processes in my organization is very difficult.
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
7%
Manufacturing Company
12%
Retailer
10%
Financial Services Firm
9%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise69
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise17
 

Questions from the Community

What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
What do you like most about SAP SuccessFactors Learning?
The solution is a user-friendly application for learning, designing, and setting up courses.
What is your experience regarding pricing and costs for SAP SuccessFactors Learning?
The pricing is pocket-friendly if you have more than five hundred users. I would rate the pricing seven out of ten as it can be expensive for less than five hundred users.
What needs improvement with SAP SuccessFactors Learning?
Some features of SAP SuccessFactors Learning that require improvement include reporting tools and dashboarding, which are not so good, and integration is really difficult. In the future, I suggest ...
 

Also Known As

SuccessFactors
Plateau, SuccessFactors Learning
 

Overview

 

Sample Customers

City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequin Sales Corp, China DataCom Corporation, Sonova AG, Metropolitan Utilities District (M.U.D.)
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: September 2025.
870,701 professionals have used our research since 2012.