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SAP Process Orchestration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (10th)
 

Mindshare comparison

SAP Process Orchestration and Tungsten RPA aren’t in the same category and serve different purposes. SAP Process Orchestration is designed for Business-to-Business Middleware and holds a mindshare of 6.4%, down 10.8% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.1% mindshare, down 2.2% since last year.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SAP Process Orchestration6.4%
IBM Sterling B2B Integration Services15.1%
webMethods.io11.9%
Other66.6%
Business-to-Business Middleware
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.1%
UiPath Platform17.9%
Microsoft Power Automate17.7%
Other62.3%
Robotic Process Automation (RPA)
 

Featured Reviews

Vasanth Kumar Sabaapathi - PeerSpot reviewer
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy...The solution gets automatically connected. The deployment takes six months. I rate its setup phase a ten out of ten."
"It provides essential features such as continuous monitoring of all interfaces are crucial for our needs."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"The most valuable feature is the seamless integration with backend systems."
"t is a pretty stable solution. I have not seen any outages in the solution."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"SAP Process Orchestration offers easy maintainability and is a very flexible tool that easily adapts to any integration standards and artifacts that are readily available."
"SAP Process Orchestration has all the features that are necessary."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"It is stable and scalable."
"The drag and drop functionality is quite good."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"This is a stable platform and we did not encounter any big problems."
 

Cons

"Data modeling is an area of concern in the product where improvements are required."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"Some configurations can be a little tricky."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."
"The usability is an area where it can be improved upon."
"Its administration management feature needs to be simpler to use."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Exception handling needs to be improved."
"The solution needs to be scalable."
"I'd like to see a recording function and a more simple interface."
"The interface could be better from a usability standpoint."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
 

Pricing and Cost Advice

"The price of SAP Process Orchestration was reasonable."
"It's not an expensive solution."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"The pricing for this solution is fine."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The solution is highly-priced."
"Kofax RPA's licensing costs are yearly and expensive."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax's prices are pretty reasonable."
"Price is not a problem, because they are a competitor and we have a special rate."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
Energy/Utilities Company
5%
Financial Services Firm
15%
Computer Software Company
10%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Process Orchestration vs. Tungsten RPA and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.