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SAP Process Orchestration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
33
Ranking in other categories
Business-to-Business Middleware (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Mindshare comparison

SAP Process Orchestration and Tungsten RPA aren’t in the same category and serve different purposes. SAP Process Orchestration is designed for Business-to-Business Middleware and holds a mindshare of 8.0%, down 12.6% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.5% mindshare, down 2.1% since last year.
Business-to-Business Middleware
Robotic Process Automation (RPA)
 

Featured Reviews

Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"t is a pretty stable solution. I have not seen any outages in the solution."
"In my opinion, SAP PO is the most mature suite of tools to integrate processes across SAP environments at this moment. It's really unbeatable because it allows you to integrate whatever scenarios you can imagine."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"SAP Process Orchestration is middleware where we are able to manage and interact with everything from a single location. One of the most beneficial areas is monitoring which is very easy because it is all in one place. There are many adapters added recently that can be used for new functionality. The solution is easy to operate and it is more mature than the cloud solution provided by SAP."
"The initial setup is easy...The solution gets automatically connected. The deployment takes six months. I rate its setup phase a ten out of ten."
"The initial setup is easy."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The solution is scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"Initially, the most effective features for process automation were website automation related to web auditing, SharePoint implementations, and automated management of information."
"This is a stable platform and we did not encounter any big problems."
"The pricing of the solution is quite good."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
 

Cons

"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"SAP Process Orchestration could improve from an API standpoint. This is not an API management tool, which is one of its drawbacks. However, SAP has released an SAP Cloud Platform Integration which has all of the features, such as API management along with process integration to replace what they had previously."
"Process Orchestration doesn't provide authentication for data sent to us, meaning we have to rely on client certificate-based or basic authentication."
"It requires some maintenance."
"Some configurations can be a little tricky."
"It does not have all of the industry-standard solutions available in PO and it is not plug and play, so we have to do a lot of development."
"In terms of technical support, it would be helpful if they handled the tickets a bit faster when queries are sent to them."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"The solution needs to be scalable."
"The scalability has room for improvement."
"Kofax RPA's UI could be more user-friendly."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The interface could be better from a usability standpoint."
"The technical support must be improved."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
 

Pricing and Cost Advice

"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"It is a very expensive solution. We only pay for the license."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The pricing for this solution is fine."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"The price of SAP Process Orchestration was reasonable."
"The fee for maintenance is costly."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"The solution’s license is not expensive."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax RPA's licensing costs are yearly and expensive."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax's prices are pretty reasonable."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
15%
Financial Services Firm
8%
Energy/Utilities Company
6%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The main concern is the cost. If additional help is needed due to lack of skill, we have to pay for SAP support.
What needs improvement with SAP Process Orchestration?
There are two main areas for improvement: performance and cost. The cost is quite high, and if it were reduced, it might also improve the performance, potentially allowing us to access a more effic...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Process Orchestration vs. Tungsten RPA and other solutions. Updated: April 2025.
850,236 professionals have used our research since 2012.