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SAP Process Orchestration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (7th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
 

Mindshare comparison

SAP Process Orchestration and Tungsten RPA aren’t in the same category and serve different purposes. SAP Process Orchestration is designed for Business-to-Business Middleware and holds a mindshare of 5.4%, down 8.9% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.8% since last year.
Business-to-Business Middleware Market Share Distribution
ProductMarket Share (%)
SAP Process Orchestration5.4%
IBM Sterling B2B Integration Services13.3%
SEEBURGER Business Integration Suite10.8%
Other70.5%
Business-to-Business Middleware
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
UiPath Platform12.9%
Microsoft Power Automate11.5%
Other73.6%
Robotic Process Automation (RPA)
 

Featured Reviews

Vasanth Kumar Sabaapathi - PeerSpot reviewer
Senior Lead Architect at a manufacturing company with 1,001-5,000 employees
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to use."
"It is simple to transfer files."
"The solution's technical support is good."
"Process Orchestration fulfils the need for middleware to mediate types of connectivity."
"The standard adapter with EBA abilities is the most valuable feature. It has good process integration."
"Overall, I would rate SAP Process Orchestration a 10 out of 10."
"The initial setup is easy."
"With the latest version what I find to be the most valuable are the REST, SuccessFactors, and Ariba Network adapters."
"The most valuable features are workflow and process automation."
"If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools."
"Provides valuable tools working in integration with RPA tools."
"The drag and drop functionality is quite good."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The product saves time and resources."
"The solution is scalable."
 

Cons

"Process Orchestration needs to provide secure connectivity as no one has any data information."
"It is not a scalable solution for the cloud. I would not recommend this for the cloud."
"It requires some maintenance."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"The monitoring governance offered by SAP is too technical and needs to be geared more toward business users."
"I think the main area that SAP PO should improve on is offering pre-delivered content like they do when you use SAP Cloud Platform Integration (CPI). SAP should not forget that they still have a lot of customers using Process Orchestration and they should focus more on providing pre-delivered content in SAP PO."
"I feel that support is an area that needs improvement. They need to improve the response time and address the customer's issues as soon as possible."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"I'd like to see a recording function and a more simple interface."
"The product has some constraints and performance issues."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"There is really nothing special about the capabilities of this product."
"The interface could be better from a usability standpoint."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
 

Pricing and Cost Advice

"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"The price of SAP Process Orchestration was reasonable."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"The fee for maintenance is costly."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The solution is highly-priced."
"It is a very expensive solution. We only pay for the license."
"Kofax RPA's licensing costs are yearly and expensive."
"Price is not a problem, because they are a competitor and we have a special rate."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax's prices are pretty reasonable."
"I give the price of the solution a six out of ten."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The solution’s license is not expensive."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Computer Software Company
12%
Energy/Utilities Company
6%
Retailer
6%
Financial Services Firm
16%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise26
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What is your primary use case for SAP Process Orchestration?
The main use case for SAP Process Orchestration is that it's an SAP proprietary tool which integrates within SAP and outside SAP. It's the most familiar middleware tool which is used for integrations.
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Process Orchestration vs. Tungsten RPA and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.