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SAP Process Orchestration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
33
Ranking in other categories
Business-to-Business Middleware (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (12th)
 

Mindshare comparison

SAP Process Orchestration and Tungsten RPA aren’t in the same category and serve different purposes. SAP Process Orchestration is designed for Business-to-Business Middleware and holds a mindshare of 7.7%, down 12.0% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 1.5% mindshare, down 2.1% since last year.
Business-to-Business Middleware
Robotic Process Automation (RPA)
 

Featured Reviews

Laxman  Molugu - PeerSpot reviewer
Enhances operational efficiency with valuable prepackaged content and cost-effective pricing
For organizations that operate within an SAP ecosystem, SAP Process Orchestration is recommended due to its cost-effectiveness and the availability of valuable prepackaged content. It is important to consider the needs of your industry, as SAP Process Orchestration may not meet all requirements in consumer-oriented sectors. I'd rate the solution eight out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of SAP Process Orchestration are its system monitoring and alerts."
"I think it is a very stable tool. My company did not have any problem with the tool."
"The initial setup is easy."
"The monitoring is one of the greatest features in Process Orchestration because it is user-friendly and easy for somebody who is not experienced."
"SAP Process Orchestration has all the features that are necessary."
"The product has good technical support but you usually will not need it because it is quite stable."
"Great monitoring tools and has its own alert framework."
"Orchestration is beneficial for us."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The solution is scalable."
"The pricing of the solution is quite good."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The drag and drop functionality is quite good."
"It is stable and scalable."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
 

Cons

"Its administration management feature needs to be simpler to use."
"The solution could improve by making it more user-friendly by limiting the code required. We have to add some code in some cases where we need complex logic or some other functions. If this was able to be done in a more simplified manner then it would save a lot of effort and time."
"It's very difficult to find errors in a simple way."
"The solution needs to move to the cloud."
"The solution could be more scalable."
"SAP needs to improve a lot in terms of the orchestration part so that more adapters can be provided to users, which are areas where the solution has downsides."
"It is scalable, but there can be performance issues with high data volume or traffic, especially during month ends."
"The cloud capability features need improvement."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"Kofax RPA's UI could be more user-friendly."
"The product has some constraints and performance issues."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"The product needs more AI capabilities."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"Exception handling needs to be improved."
"The technical support must be improved."
 

Pricing and Cost Advice

"The license is a one-time payment, and additional costs are only incurred on the infrastructure side since it's an on-premise solution."
"It's not an expensive solution."
"Normally, you will have to choose CPU-based licensing...I rate the tool price a five out of ten."
"The cost of SAP products is quite high but the quality is really good."
"The solution is highly-priced."
"The fee for maintenance is costly."
"It is a very expensive solution. We only pay for the license."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"I give the price of the solution a six out of ten."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"The cost depends on the number of licenses and the number of RPAs."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
15%
Financial Services Firm
8%
Retailer
5%
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
SAP solutions are generally expensive. SAP Process Orchestration was integrated with SAP ECC in a package, but my customers have consistently described it as an expensive product.
What needs improvement with SAP Process Orchestration?
The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users. Additionally, the tool relies on Java, which feels le...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Process Orchestration vs. Tungsten RPA and other solutions. Updated: June 2025.
858,469 professionals have used our research since 2012.