Try our new research platform with insights from 80,000+ expert users

SAP Process Orchestration vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Process Orchestration
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
35
Ranking in other categories
Business-to-Business Middleware (2nd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (11th)
 

Mindshare comparison

SAP Process Orchestration and Tungsten RPA aren’t in the same category and serve different purposes. SAP Process Orchestration is designed for Business-to-Business Middleware and holds a mindshare of 7.1%, down 11.5% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.1% mindshare, down 2.2% since last year.
Business-to-Business Middleware
Robotic Process Automation (RPA)
 

Featured Reviews

Vasanth Kumar Sabaapathi - PeerSpot reviewer
Simplified integrations bring flexibility and efficiency to diverse industries through comprehensive features and robust support
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coupled tool, they are introducing a lot of enhancements aligned with current market trends. There are standard contents readily available for starting integrations, which suit around 90% of every industry across verticals including pharma, manufacturing, and employee data central with SuccessFactors integration. Regarding functionality-wise improvements in SAP Process Orchestration, they are now incorporating the Salesforce system. Previously, we needed to rely on a third-party adapter for integration within SAP, but now they are building their own adapters to connect with Salesforce. Additionally, there are options like data connectors using Ariba coming up with SAP Process Orchestration. There's much more to explore, especially as they release new patches, enhancements, and adapters each quarter.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers very good documentation and manuals to assist with understanding the solution."
"It is a scalable solution."
"SAP Process Orchestration provides extensive integrations with external partners, supports B2B operations, and has prepackaged content that saves development time."
"Orchestration is beneficial for us."
"The solution is easy to use."
"I think it is a very stable tool. My company did not have any problem with the tool."
"The product has good technical support but you usually will not need it because it is quite stable."
"Process Orchestration fulfils the need for middleware to mediate types of connectivity."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The product saves time and resources."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The OCR was quite stable and flexible."
"This is a stable platform and we did not encounter any big problems."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The solution is scalable."
"The product provides end-to-end solutions for different business problems."
 

Cons

"The usability is an area where it can be improved upon."
"The older version of the solution will no longer be supported."
"The solution could be more scalable."
"It requires some maintenance."
"We encounter challenges while connecting to MQTT and MQDD adapters."
"The user interface of SAP Process Orchestration should be more modern to enhance its appeal. It can seem complicated and outdated to new users."
"I think the big improvement required in the tool stems from the fact that the whole issue around it is that we have some downtime failures during upgrades and patching."
"Data modeling is an area of concern in the product where improvements are required."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The product needs more AI capabilities."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The product should improve desktop automation, which is hard to configure. It needs to have custom connectors. It is the only advantage that Microsoft Power Platform has over Kofax RPA. It has more than 800 custom connectors."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Exception handling needs to be improved."
"The product has some constraints and performance issues."
 

Pricing and Cost Advice

"There are fees in addition to the licensing."
"The pricing depends on what type of client you are with SAP and the contract you have. There is a licensing cost that needs to be paid."
"The fee for maintenance is costly."
"Looking at market conditions, vendors nowadays are giving products at very low price levels. However, SAP Process Orchestration have not yet reduced their prices. The prices could be reduced a lot to stay competitive."
"The product is not a low-priced solution, but I can say that it is competitively priced in the market."
"My company deals with different pricing models of the product, according to which we don't pay for the solution directly, but we do pay for the maintenance part."
"The cost of SAP products is quite high but the quality is really good."
"It is a very expensive solution. We only pay for the license."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Price is not a problem, because they are a competitor and we have a special rate."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax RPA's licensing costs are yearly and expensive."
"The solution’s license is not expensive."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"Kofax's prices are pretty reasonable."
report
Use our free recommendation engine to learn which Business-to-Business Middleware solutions are best for your needs.
865,484 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
16%
Computer Software Company
12%
Financial Services Firm
6%
Government
5%
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SAP Process Orchestration?
It provides essential features such as continuous monitoring of all interfaces are crucial for our needs.
What is your experience regarding pricing and costs for SAP Process Orchestration?
The price for SAP Process Orchestration is a little high when compared to market trends, which is just how the business is. I would rate it an eight.
What needs improvement with SAP Process Orchestration?
SAP is already trying to make improvements for SAP Process Orchestration by releasing updates every quarter, including patches and modules, and from a security standpoint, while it's a tightly coup...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

SAP NetWeaver Process Integration, NetWeaver Process Integration
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Lenovo, Dansk Supermarked A/S, Ego Pharmaceuticals Pty. Ltd, Kaeser Kompressoren
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Process Orchestration vs. Tungsten RPA and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.