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SAP Intelligent RPA vs Software AG ARIS Robotic Process Automation comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Robotic Process Automation (RPA)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
669
Ranking in other categories
Business Process Management (BPM) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
SAP Intelligent RPA
Ranking in Robotic Process Automation (RPA)
26th
Average Rating
7.2
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Software AG ARIS Robotic Pr...
Ranking in Robotic Process Automation (RPA)
22nd
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 4.9%, down from 8.9% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.6%, down from 2.3% compared to the previous year. The mindshare of Software AG ARIS Robotic Process Automation is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Automation Anywhere4.9%
Software AG ARIS Robotic Process Automation0.8%
SAP Intelligent RPA1.6%
Other92.7%
Robotic Process Automation (RPA)
 

Featured Reviews

Nadeem K. - PeerSpot reviewer
Rpa Developer at a consultancy with 11-50 employees
Automation has freed teams from repetitive finance and supply tasks and supports global operations
In the current organization, we had trouble initially because I think the documentation and support could be better than what it is now. This is one difference between Automation Anywhere and other RPA tools such as UiPath. In UiPath, if you have an issue, you go to the UiPath website and search for it, and you get lots of help materials. In Automation Anywhere, you do not get exactly what you are looking for. You get a very large number of results when you search for something, and from this large result set, you have to filter out what you need, or only partial information will be available. User handbooks are available for each product. In that regard, I would say Automation Anywhere is lagging compared to other RPA tools. It is difficult to get hold of their customer support team. I want to clarify that it is not a matter of us building logic on Automation Anywhere and it failing. When it is a product-related issue, they have to give us support because we only know how to develop within Automation Anywhere. We do not know how to fix Automation Anywhere itself. Whenever we have an issue, trying to get in touch with them always takes three to four business days.
SS
RPA Technical Solution Lead at Infomentum
Helps automate processes but needs to offer different licensing models to users
Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.
Eliot Mthimunye - PeerSpot reviewer
Lead Enterprise Architect at Eskom Ltd
Automation has reduced manual reporting tasks and improved delivery speed
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see some improvements there and it can definitely be enhanced. Maybe even leveraging the cloud product rather than having Software AG ARIS Robotic Process Automation running on your local network would help. Because now you need to connect through a VPN. I understand because organizations don't want to share their data. However, using it as a subscription service can help to connect from anywhere. But then you just need to make sure that the data also complies with the POPI Act and all of those other acts for protecting the data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tutorials that are available from Automation Anywhere are very helpful for newbies to learn the platform and get going with the tool."
"Automation Anywhere is one of the leading RPA tool vendors and they have done splendid work on improving their tool."
"Automation Anywhere has made it very easy for you to install, they've got the tools to make it very simple for you to create a quick, small application and to get out there."
"Manual efforts have been reduced and the accuracy has increased. In the processes I have done, the accuracy has reached 100 percent, and manual load and time has been reduced."
"I like Automation Anywhere's cloud-based nature. You don't need any on-prem infrastructure to host it."
"Some of the really impactful features of working with Automation Anywhere are the ability to design and partner with their experts to come up with our solutions."
"IQ Bots are extremely powerful. We are using them increasingly more where we're about to look through a lot unstructured sources, like PDF documents, scanned images, contracts, etc. We are able to take the data out, then use that toward processing structured data and creating insights for our clients."
"It gives us the capability of leveraging our investments in different applications. I can use Automation Anywhere to tie a number of applications or processes together, without having to do in-depth coding to automate something."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment."
"Scalability is fine. It is pretty nice."
"SAP Contextor has improved our organization by giving us better operational efficiency."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The automation features of Software AG ARIS Robotic Process Automation have assisted us to deliver quickly, especially if you have captured everything on ARIS, then you just need to run a report, and some of the elements are automated."
 

Cons

"I would like more integration with Microsoft Excel. More screenshots that can be integrated with Excel would help our customers too."
"Most of the Excel commands such as filtering and removing duplicates are not available."
"I feel A2019 is still not completely ready and the discontinuing of version 11 is a negative impact for all of the users and clients."
"The key area where improvement can happen is understanding the different perspectives and different industries that they're serving in terms of industry-wise use cases."
"For people who don't have technical skills, Automation Anywhere may take time when it comes to browsing or loading time, and sometimes becomes very buggy with unwanted failures."
"I would like to see a bot button."
"There could be more training provided by Automation Anywhere."
"I would like to see more bots available right out-of-the-box in the SAP area."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"SAP Contextor could improve by automating some processes."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The support is expensive."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI."
 

Pricing and Cost Advice

"Automation Anywhere's pricing falls within the mid-range, but the long-term benefits outweigh the initial investment."
"They're very flexible around pricing and licensing."
"Annual licensing costs would be about $100,000."
"The cost of this solution is a little bit high, but it is worth the price."
"The cost is high for small-scale businesses but it is fine for medium and large enterprises. Its high licensing cost may affect small-scale businesses. Reducing licensing costs would benefit many users."
"We have seen ROI in terms of cost and time with a couple of our projects."
"The price for Automation Anywhere is reasonable."
"I think the pricing is reasonable, but clients often perceive it as expensive."
"The pricing is not that expensive. It is manageable."
"It all comes with a bundle right now. Having advanced features, it is competitively priced."
"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."
"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Comms Service Provider
12%
Financial Services Firm
11%
Manufacturing Company
11%
Manufacturing Company
12%
Financial Services Firm
10%
Construction Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business162
Midsize Enterprise86
Large Enterprise566
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
Ask a question
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What needs improvement with Software AG ARIS Robotic Process Automation?
Software AG ARIS Robotic Process Automation has an opportunity to be improved in many ways, especially with AI. I see...
What is your primary use case for Software AG ARIS Robotic Process Automation?
With the specific use cases that I'm using Software AG ARIS Robotic Process Automation for, I think I can give it an ...
What advice do you have for others considering Software AG ARIS Robotic Process Automation?
That's it for now regarding additional features I would like to see. With AI being the current buzzword, I think it c...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
SAP Contextor, Contextor
ARIS Robotic Process Automation, ARIS RPA
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour
ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about UiPath, Automation Anywhere, Fortra and others in Robotic Process Automation (RPA). Updated: November 2026.
921,148 professionals have used our research since 2012.