We performed a comparison between SAP Intelligent RPA and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."
"The initial setup of SAP Contextor is easy."
"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."
"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."
"Scalability is fine. It is pretty nice."
"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."
"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."
"The best feature of UiPath is that it is easy to use. UiPath Orchestrator is also easy to use."
"The most valuable feature of this solution is the unattended robots because I can schedule my jobs and it can run on its own."
"The solution is easy to use, has a good user interface, and processes transactions quickly."
"I have worked with other automation tools and UI Explorer is the standout feature of UiPath. For web-based applications, we can interact with every HTML element, from head to tail. UI Explorer is a valuable addition to UiPath for creating complex, web-based automation."
"It is really easy for people to learn the basics and the learning curve is not steep."
"Screen scraping credentials of whatever features that it has. The robot can log into the system, scrape the data, and enter the data into the system. This eliminates a lot of the manual work that the team had to do, which has improved the performance. Our teams used to do a lot of data entry, and this repetitive work has been reduced. The same resource can now work on some high-end work."
"There’s a good level of maturity in the UiPath framework."
"It is easy to set up drag-and-drop features to configure workflows."
"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."
"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."
"SAP Contextor could improve by automating some processes."
"I found that the SAP scripting of a program is easier than SAP Contextor."
"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."
"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."
"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."
"The pricing could be more friendly."
"It sometimes lags when internet connectivity is poor. It depends on the location."
"The support is a little bit lacking, response-wise. Just like in banking, where they give you a relationship manager, they should provide someone who is responsible for a project. That person would be responsible for responding to your queries quickly and efficiently."
"The reporting part of Orchestrator could be improved. For example, UiPath could automatically email us if there are errors. Adding this feature would help us."
"Task management is complex and difficult for new users. They should simplify the interface for new users. There are lots of flow charts and automation things in task management, so I would suggest streamlining it."
"Integrating with tools such as Asana or other service and project management platforms would be a valuable enhancement."
"We've used AI functionality. On a real-time basis, we haven't seen many benefits from the AI center. It's not cost-effective to run models on it as of now."
"They could make it more user-friendly."
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SAP Intelligent RPA is ranked 19th in Robotic Process Automation (RPA) with 7 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 759 reviews. SAP Intelligent RPA is rated 7.2, while UiPath is rated 8.8. The top reviewer of SAP Intelligent RPA writes "Enhanced streamlining and optimization of the business processes with reduced operational costs, improved data accuracy, and increased overall productivity". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". SAP Intelligent RPA is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism Cloud, ABBYY Vantage and Blue Prism, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and Robocorp. See our SAP Intelligent RPA vs. UiPath report.
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