SAP Intelligent RPA vs UiPath Platform comparison

SAP and UiPath are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #8 with an average rating of 8.0, while UiPath is ranked #1 with an average rating of 8.6. SAP holds a 2.4% mindshare in RPA, compared to UiPath’s 17.9% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

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Executive SummaryUpdated on Aug 3, 2025

Two leading RPA tools, UiPath and SAP Intelligent RPA, compete in the automation category. UiPath appears to have the upper hand due to its ease of use for developers, extensive community support, and cloud-based solutions that reduce implementation time and infrastructure maintenance. **Features:** UiPath offers a user-friendly drag-and-drop interface, extensive library of pre-built activities, and seamless integration with AI and machine learning models. It provides robust integration tools like Orchestrator for monitoring and managing processes and Studio for low-code/no-code automation development. Additionally, UiPath supports various OCR technologies and offers comprehensive training through UiPath Academy. SAP Intelligent RPA boasts adaptability with easy integration into existing SAP systems and features like Orchestration and Job Factory for efficient task scheduling. Its adaptable templates facilitate rapid configuration, while seamless CRM and database integration enhance its versatility. **Room for Improvement:** UiPath could enhance its AI functionalities for complex tasks and reduce the complexity of its initial setup process. Improvements in deployment time and mobile functionality, as well as more flexible licensing options, would benefit its users. SAP Intelligent RPA might benefit from improving user-friendliness for non-SAP applications and expanding its community support. Streamlining the initial setup process and expanding AI features could further enhance its automation capabilities. **Ease of Deployment and Customer Service:** UiPath offers a straightforward deployment process supported by its cloud-based services, extensive online resources, and an active community forum, which help users overcome technical challenges promptly. SAP Intelligent RPA integrates seamlessly within SAP environments, offering reliable deployment tools, though non-SAP users might require additional technical guidance. Both platforms are noted for their responsive customer service, but SAP Intelligent RPA could improve its community-driven support and engagement. **Pricing and ROI:** UiPath is competitively priced, offering flexible licensing that reduces IT costs and optimizes total cost of ownership. Its substantial ROI is noted through significant time savings, reduced human error, and increased employee efficiency. SAP Intelligent RPA's pricing is competitive for SAP-centric organizations, emphasizing cost efficiency through streamlined operations and strong integration. While its ROI benefits are pronounced in highly integrated SAP environments, pricing details may vary based on specific packages and enterprise needs.

To learn more, read our detailed SAP Intelligent RPA vs. UiPath Platform Report (Updated: September 2025).

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of October 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.1% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.4%, up from 1.2% compared to the previous year. The mindshare of UiPath Platform is 17.9%, down from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
UiPath Platform	17.9%
Automate	2.0%
SAP Intelligent RPA	2.4%
Other	77.7%

Robotic Process Automation (RPA)

Featured Reviews

Jane Rachma Kiniti

IT Project Manager at Labo des histoires

Automate has streamlined workflows and increased efficiency with powerful automation

The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.

Read full review

Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Kyle Grimm

Automation Developer at Worthington Industries

Desktop development has become faster and improves automation results

My thoughts on UiPath Platform's user community suggest that a lot of content seems outdated and old now that gets referenced. The community experience for the AI is limited because putting the error codes into the community search field doesn't return many results. However, a lot of information from pre-AI, before 2022, is still accurate and helpful, but the cutting-edge content just isn't in the community yet. There should be better training on UiPath Platform. I wish I could search UiPath IXP training and have a course pull up as the first result without having to dig through a bunch of links, dead-end links, and random things. Easier access for training would be ideal.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product effectively handles all the tasks we require."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"We have found the pricing to be very reasonable."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

More Automate pros

"It is a stable solution...It is a scalable solution."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"Scalability is fine. It is pretty nice."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"It has a simple user interface."

"One of the features that I like is that the bot will continue to work on other tasks, even if one task is blocked because it is waiting for user input."

"It gives you a technology or ability to build a solution on any legacy system."

"Orchestrator has a lot of good features including the configuration, the queues, the transaction reporting, the logs, and accessibility."

"Valuable features include rapid development and the scale of solution. The most valuable feature would be accuracy: The ability to perform the same job accurately and consistently."

"UiPath takes the complexity out of automation by using a low-code approach."

"The task capture and task binding features have been most valuable. These features make it easier for a team who are not that familiar with RPA to successfully use UiPath."

"Orchestrator contains a lot of useful apps, data services, and machine templates. From a usability perspective, the most valuable aspects are its custom activities, libraries, and object repositories. In terms of integration, I like the ability to use APIs and call automations from UiPath apps. The most valuable feature from a human-in-the-loop perspective is the action center."

More UiPath Platform pros

Cons

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"The product also has a limited use case in some respects."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"Regarding customer support, I face challenges sometimes. They're not always available, and you may need to wait for assistance, but overall their support is acceptable."

"They do not encrypt passwords, so this is an issue with HIPAA compliance."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The documentation is not that great."

More Automate cons

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"SAP Contextor could improve by automating some processes."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"Our solution is on-premises so we are unable to utilize phone apps."

"Licensing in UiPath is a bit confusing. They are already working on that, however, from my perspective, it is what I feel least safe discussing because the product changes two or three times a year."

"Governance has room for improvement but that's more of a cultural thing. It depends on your company. We have the reference architecture that we have in place, but it's easy for someone to say, "Okay, I need to make an adjustment here outside of that reference architecture." Because it's so easy for them to do that, they leave the company now that a non-compliant bot is out there running a production process, we need to be able to rank that in. There needs to be footwork that we have to do as an organization for my team as opposed to a true problem with the platform."

"The pricing could be more transparent. Overall, I think the pricing is fine, but they keep changing it. It should be more structured. They don't have to tell us what their pricing is, but they should publish how the product is broken down."

"Sometimes, we do find that the bots misbehave or there are bugs that prevent the bot from executing even when the business cases are completely listed out. It could be that the cloud Orchestrator doesn't send the trigger to the runner systems to start the process because of small internet fluctuation. Sometimes, we find that the processes are killing the execution themselves and going into a halt state without any errors in the program. So, we do see some reliability issues, but these happen once in 20 or 30 instances. They are not on a regular basis. However, when that happens, it does create panic, and we have to immediately rectify it. If they can focus on that, it would be good."

"The only reason that it wouldn't be a ten out of ten right now is that they don't always identify my needs before I identify them to get their help."

"Since we are still in the early stages of using UiPath, identifying areas for improvement is challenging."

"There are some functionality limitations on UiPath that we could have access to on different platforms."

More UiPath Platform cons

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"It comes with a package that costs approximately $20,000 USD per year."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

More Automate pricing and cost advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

"We are an enterprise. So, its price is bearable for us, but I am not sure about the small industry. It might be expensive for them."

"UiPath is affordable compared to Blue Prism or AutomationEdge. A basic license covers the cost of implementation and recurring fees that depend on the complexity of the processes and workflows."

"There are operational benefits in terms of time savings and user satisfaction of not having to do menial, repetitive tasks."

"Overall, I think that the pricing is reasonable and it is similar to competitors."

"Some of the licenses, such as for Document Understanding, are a little bit expensive. We hope that they will reduce the prices over time, but it's still something new. I understand that it cannot be given away too cheaply in the beginning."

"The pricing and licensing are okay. It's quite affordable."

"I would rate the pricing as seven out of 10, where 10 is the most expensive. The pricing increased with the latest release. It used to be cheap. Now, it is expensive. However, it does come with supported features, which almost justify its cost."

"UiPath is a bit more expensive than other similar solutions, and its price is increasing daily."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Performing Arts

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Energy/Utilities Company

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	8
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	240
Midsize Enterprise	144
Large Enterprise	661

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

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What is your primary use case for HelpSystems AutoMate?

My main use case for Automate is to deliver enterprise-scale script execution jobs, which means we are using Automate...

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What is your experience regarding pricing and costs for Fortra Automate?

Until now, I have not specified any other tech products except Microsoft Power Automate, N8N, and Make.com that I've ...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

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Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

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Comparisons

Nintex RPA vs Automate

Compared 16% of the time

Microsoft Power Automate vs Automate

Compared 14% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 7% of the time

More Automate Competitors

SAP Build Process Automation vs SAP Intelligent RPA

Compared 19% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 12% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 10% of the time

Jacada Intelligent Agent Engagement vs SAP Intelligent RPA

Compared 6% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 5% of the time

More SAP Intelligent RPA Competitors

Microsoft Power Automate vs UiPath Platform

Compared 18% of the time

Blue Prism vs UiPath Platform

Compared 11% of the time

Automation Anywhere vs UiPath Platform

Compared 10% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 5% of the time

WorkFusion vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

October 2025

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Buyer's Guide

SAP Intelligent RPA

September 2025

Download SAP Intelligent RPA product report

Buyer's Guide

UiPath Platform

September 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

UiPath Platform offers an intuitive automation solution with its user-friendly interface and low-code/no-code capabilities, empowering users to efficiently automate processes without technical expertise. It integrates seamlessly with applications and enhances productivity through attended and unattended automation.

UiPath Platform stands out for its scalability and operational control, especially through Orchestrator, which effectively manages bots and processes. AI-driven features like Document Understanding and OCR streamline data handling, reduce human error, and increase productivity. With support from a robust community and UiPath Academy, users benefit from ongoing skill development and learning. The platform's integration with tools such as Salesforce and ServiceNow ensures flexibility, and its Automation Cloud simplifies deployment and maintenance. Despite these strengths, UiPath users have highlighted areas for improvement such as licensing complexities, documentation clarity, and support responsiveness. They also seek enhanced integration with AI, machine learning, and external systems, combined with improved stability and more intuitive design.

What are the key features of UiPath Platform?

Intuitive Interface: Drag-and-drop design eases automation for non-experts.
Orchestrator Management: Effective bot and process management for operational control.
AI-Driven Features: Document Understanding and OCR optimize data processes.
Extensive Integrations: Connects with Salesforce, SAP, Excel, Oracle, and CRM.
Automation Cloud: Simplifies deployment and streamlines maintenance operations.

What benefits should users consider in reviews?

Time Savings: Automation reduces time spent on repetitive tasks.
Cost Efficiency: Decreases operational costs by minimizing manual labor.
Productivity Boost: Attended/unattended automation increases productivity.
Comprehensive Training: UiPath Academy and community resources support user growth.

Organizations adopt UiPath in finance, HR, IT, healthcare, and manufacturing sectors to automate repetitive and data-intensive tasks. Automation in invoice processing, data entry, and document management is common. Its integration with systems like SAP, Excel, Oracle, and CRM enhances efficiency, enabling businesses to reduce errors and manual effort, while focusing on strategic activities with both cloud and on-premises deployment options.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

September 2025

Free Report: SAP Intelligent RPA vs. UiPath Platform

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