SAP Intelligent RPA vs UiPath Platform comparison

SAP and UiPath are both solutions in the Robotic Process Automation (RPA) category. SAP is ranked #9 with an average rating of 8.0, while UiPath is ranked #1 with an average rating of 8.6. SAP holds a 2.2% mindshare in RPA, compared to UiPath’s 19.9% mindshare. Additionally, 87% of SAP users are willing to recommend the solution, compared to 98% of UiPath users who would recommend it.

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Executive SummaryUpdated on Apr 30, 2025

UiPath Platform and SAP Intelligent RPA compete in the robotic process automation category. UiPath is generally favored for its user-friendly interface, cost-effectiveness, and robust community support, making it attractive for businesses seeking accessible and affordable solutions. In contrast, SAP Intelligent RPA excels in integration capabilities and comprehensive feature sets, appealing to enterprises needing deep automation possibilities and willing to invest in sophisticated functionalities. **Features:** UiPath Platform offers an intuitive drag-and-drop interface, an extensive range of built-in automation activities, and seamless integration with popular enterprise applications like Microsoft products and Excel. Its community-driven resources and training provided by UiPath Academy further support its usability. SAP Intelligent RPA stands out with its advanced orchestration and job handling capabilities, enabling seamless integration with SAP systems, CRM, databases, and APIs. Its ability to automate both attended and unattended tasks efficiently makes it a comprehensive choice for larger enterprises. **Room for Improvement:** UiPath users have expressed a need for enhancing certain functionalities such as Excel activities, error handling, and OCR integration. There's also a call for improvements in supporting non-Windows environments and refining its AI capabilities. SAP Intelligent RPA users suggest simplifying the user interface and initial setup process, enhancing documentation, and increasing adaptability to non-SAP environments. Both tools have the potential to tailor their offerings further for more streamlined user experiences and expanded feature sets. **Ease of Deployment and Customer Service:** UiPath Platform is praised for its straightforward deployment and strong support through both its responsive customer service and a vibrant community forum. Its accessible resources facilitate easy use, even for those with minimal technical skills. Conversely, SAP Intelligent RPA may involve a steeper learning curve due to its comprehensive feature set, but it benefits from helpful customer service that assists effectively during the deployment phase. This supportive environment aids in resolving complexities associated with its extensive functionalities. **Pricing and ROI:** UiPath Platform is recognized for being cost-effective, offering lower initial setup costs, which aligns with the budgetary constraints of many businesses. Its scalability and rapid ROI through streamlined deployment and productivity gains make it appealing. In contrast, SAP Intelligent RPA, while involving higher initial costs, is justified by significant ROI from its deep integration capabilities and operational efficiencies over time. The advanced features of SAP Intelligent RPA are particularly valued for their long-term impact, making them a worthwhile investment for organizations focused on comprehensive automation strategies.

To learn more, read our detailed SAP Intelligent RPA vs. UiPath Platform Report (Updated: July 2025).

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.2%, up from 0.8% compared to the previous year. The mindshare of UiPath Platform is 19.9%, down from 26.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

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Amjed Al-Tayyan

Governance Director at Diyar United Company

Automation streamlines onboarding and reduces the load on customer service agents

As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"We have found the pricing to be very reasonable."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"I find the ease of use from a programming perspective very valuable."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"Overall, the whole product is really nice and provides significant benefits."

More Automate pros

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"It is a stable solution...It is a scalable solution."

"Scalability is fine. It is pretty nice."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"The customer support is supportive and knowledgeable. They are always willing to help and support me."

"The most valuable feature of this solution is the training that is available."

"I am a developer, and I love the tool's easiness with features like drag and drop. The tool is ready to use with some minor updates."

"The community is what I like most in UiPath and I think that without it, the solution would be hard to learn like Blue Prism was in its earlier years."

"One thing that I personally like very much is the drag-and-drop capability in UiPath. I don't have a coding background. One of the major selling points of the solution is that it requires very minimal coding to create a program. It's very easy to drag and drop to create the required fields from the tool."

"The option to record processes is the most important feature of UiPath. We can use it to record every action automatically and it is then converted to a workflow. This workflow defines the complete set of processes so that we can automate every requirement."

"I have interacted with the community a whole lot, and if the amount of responses that they give in the community is any indication about how fast they would be with the enterprise technical support, then I can only imagine that it would be top-notch."

"The only way you're able to show true value with an automation program is if you automate something end-to-end. UiPath does end-to-end automations and, among all the other tools that are available, UiPath is the leader in end-to-end automation."

More UiPath Platform pros

Cons

"It's possible that they could use a stronger community for seeking guidance and help."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"Fortra's Automate is not as reliable as I would like it to be."

"The solution has a very weak knowledge base."

"Some companies have asked for voice integration. This is likely part of the roadmap."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

More Automate cons

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"SAP Contextor could improve by automating some processes."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"One thing I don't like about UiPath is that it does not have a very good user interface for a newbie. It's not that the user interface itself is bad, but when I started using it, it was very difficult for me to understand the tool and how to use it... The user interface should be a little simpler than it is right now, as it is very complex."

"The Citrix automation - the way that it's fragile right now - if that could be made stronger and more stable, that would be icing on the cake for UiPath."

"Document processing could be improved. It's challenging to build document automations. It would be helpful if UiPath provided some templates and prebuilt models. Citrix automation could be improved. It's static automation, and we cannot fully automate processes involving Citrix. Some elements aren't supported."

"The error notifications sent to users can be improved by including more detail."

"An area which the UiPath team is rapidly working on is machine learning and artificial intelligence. At the moment, it is a little difficult to understand. If they could add some more training on it in their Academy, it would help customers to learn about these features."

"Some of the areas around the administration aspect of UiPath, which is what I have been mostly working with over the past few years, can be better. From an organizational standpoint, some of the guidance there could use some work in terms of helping COEs know how to grow and how to take control of their organizations as they spread."

"There is currently room for improvement in the area of ease-of-use."

"I would like UiPath to have an offline mode where we can continue to work when there are maintenance issues."

More UiPath Platform cons

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

More Automate pricing and cost advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"The pricing is not that expensive. It is manageable."

"Traditionally, Automation Anywhere and Blue Prism are the biggest things competing against UiPath. Those are usually what most of the clients lean towards, if they see a cheaper licensing option. Clients choose UiPath because it's easier to deploy and learn within their teams."

"It is much much cheaper than the Automation Anywhere. That is a key differentiator. It is targeted at mid-level enterprises. It is cost-effective."

"The pricing differs on the requirements. If there is a huge purchase, then we get a discount. There is not a fixed pricing of the product."

"The product is very affordable, not costly at all."

"The initial investment cost is expensive, but I promise you guys this will be very helpful as we can easily automate applications and our productivity has increased."

"It is expensive, and now it is getting more expensive. They are the number one in the market, and they are taking advantage of that. It is hard for the companies that have the full infrastructure supported on UiPath to change it. They have to keep it. UiPath is taking advantage of it."

"The setup cost is minimal as far as other options are considered."

"The pricing for UiPath is OK, but it's a bit on the higher side, as the target audience is a bit different."

More UiPath Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Retailer

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

See all answers

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Best RPA tools for IBM iSeries

I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

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How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 30% of the time

Blue Prism vs Automate

Compared 9% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

MOVEit vs Automate

Compared 4% of the time

More Automate Competitors

Automation Anywhere vs SAP Intelligent RPA

Compared 16% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 14% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 13% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 7% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 5% of the time

More SAP Intelligent RPA Competitors

Microsoft Power Automate vs UiPath Platform

Compared 20% of the time

Blue Prism vs UiPath Platform

Compared 13% of the time

Automation Anywhere vs UiPath Platform

Compared 11% of the time

Pega Robotic Process Automation vs UiPath Platform

Compared 5% of the time

Nintex RPA vs UiPath Platform

Compared 2% of the time

More UiPath Platform Competitors

Product Reports

Buyer's Guide

Automate

July 2025

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Buyer's Guide

SAP Intelligent RPA

June 2025

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Buyer's Guide

UiPath Platform

June 2025

Download UiPath Platform product report

Also Known As

HelpSystems Automate, Automate

SAP Contextor, Contextor

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

UiPath Platform offers an intuitive automation solution with its user-friendly interface and low-code/no-code capabilities, empowering users to efficiently automate processes without technical expertise. It integrates seamlessly with applications and enhances productivity through attended and unattended automation.

UiPath Platform stands out for its scalability and operational control, especially through Orchestrator, which effectively manages bots and processes. AI-driven features like Document Understanding and OCR streamline data handling, reduce human error, and increase productivity. With support from a robust community and UiPath Academy, users benefit from ongoing skill development and learning. The platform's integration with tools such as Salesforce and ServiceNow ensures flexibility, and its Automation Cloud simplifies deployment and maintenance. Despite these strengths, UiPath users have highlighted areas for improvement such as licensing complexities, documentation clarity, and support responsiveness. They also seek enhanced integration with AI, machine learning, and external systems, combined with improved stability and more intuitive design.

What are the key features of UiPath Platform?

Intuitive Interface: Drag-and-drop design eases automation for non-experts.
Orchestrator Management: Effective bot and process management for operational control.
AI-Driven Features: Document Understanding and OCR optimize data processes.
Extensive Integrations: Connects with Salesforce, SAP, Excel, Oracle, and CRM.
Automation Cloud: Simplifies deployment and streamlines maintenance operations.

What benefits should users consider in reviews?

Time Savings: Automation reduces time spent on repetitive tasks.
Cost Efficiency: Decreases operational costs by minimizing manual labor.
Productivity Boost: Attended/unattended automation increases productivity.
Comprehensive Training: UiPath Academy and community resources support user growth.

Organizations adopt UiPath in finance, HR, IT, healthcare, and manufacturing sectors to automate repetitive and data-intensive tasks. Automation in invoice processing, data entry, and document management is common. Its integration with systems like SAP, Excel, Oracle, and CRM enhances efficiency, enabling businesses to reduce errors and manual effort, while focusing on strategic activities with both cloud and on-premises deployment options.

UiPath

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies

Buyer's Guide

SAP Intelligent RPA vs. UiPath Platform

July 2025

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