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SAP Build Work Zone vs Smartsheet comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SAP Build Work Zone
Ranking in Project Portfolio Management
43rd
Ranking in Project Management Software
146th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Enterprise Social Software (10th)
Smartsheet
Ranking in Project Portfolio Management
9th
Ranking in Project Management Software
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Project Portfolio Management category, the mindshare of SAP Build Work Zone is 0.4%. The mindshare of Smartsheet is 4.3%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
Smartsheet4.3%
SAP Build Work Zone0.4%
Other95.3%
Project Portfolio Management
 

Featured Reviews

AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.
DS
Project Manager at a university with 1,001-5,000 employees
Automation simplifies manual tasks and facilitates team communication
There are many useful features in Smartsheet. One can easily share plans with the entire team, and it functions similarly to Microsoft Project. Creating dependencies across all tasks is smooth, and team members can make adjustments if necessary. Automation helps by simplifying some manual work, saving time and facilitating communication.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"I think it's a great tool."
"It actually worked way better than a shared drive."
"For doing project plans what was really valuable is the ability to do a predecessor."
"It is my favorite project management tool. The reason for that is that it is very flexible. It is much easier to use than Microsoft Project in terms of creating custom fields. It is very similar to Excel. So, people understand it, which makes it a little bit easier to use for most users."
"As I am in the corporate legal department, I have to deal with a number of contracts and sometimes it's hard to keep up with email transactions. Having the tracker sheet and being able to build dashboards and workflow has been quite valuable."
"We were able to scale up Smartsheet to our needs, with approximately 100 to 150 people using this solution, including about 15 administrators and the rest as basic users."
"It operates as an enhanced and versatile version of Excel, offering a wide range of capabilities that allow you to accomplish various tasks and operations."
"The cloud-based program is so useful, as we used to be emailing Excel spreadsheets around, never knowing who had the most current version."
 

Cons

"Sometimes it's a bit confusing with so many options."
"The user interface is still quite rigid."
"Both layout and branding could be improved."
"I'm hopeful for more integrations with SAP JAM in the future."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
"It already has a really powerful Export to Excel feature, but it can have an Excel add-on. The way to set up single sign-on wasn't too easy in the beginning, and it was hard to get hold of customer service. They should make it easier to set up SSO. Smartsheet's customer service also definitely needs to be improved."
"Smartsheet's customer service definitely needs to be improved. They create a ticket, and then it disappears."
"Smartsheet is a cloud-based tool similar to Google Sheets in that multiple stakeholders can work on a document simultaneously. However, unlike Google Sheets, which saves changes in real time, Smartsheet requires users to manually save their changes."
"Every feature for text mining, even process mining, would be a plus. We have about two hundred contract management events daily. First, I share specific documents. I talk about the search function because we assume it has a thorough search when we read the catalog. But when you test it, you realize it doesn't search within attachments. So, it's a great search function, but you need the brand folder. It has many options and can become complex."
"I think that the mobile interface needs to be improved. If you cannot access it through your laptop, I'd prefer to have that option on the mobile, but I don't think that it's user-friendly and easy to navigate."
"Their sales and support representatives are in need of training."
"Areas for improvement in Smartsheet include better integration capabilities with other technologies through APIs and addressing limitations in reporting functionalities."
"They provide a limited number of sheets which is not enough."
 

Pricing and Cost Advice

"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
"Its licensing is on a yearly basis. I was responsible for negotiating the price with the Smartsheet team, but I don't remember what the price was. Its standard license probably was around 5,000 to 6,000 a year. The enterprise version is significantly more expensive."
"The solution is expensive."
"The solution is reasonably priced."
"I believe a licensed user costs between 300 to 400 euros."
"I pay $ 120 or $ 128 a month for two to three users."
"Smartsheet can be low-priced, with personal subscriptions around eight dollars a month, but I imagine it gets pricier for enterprise systems. Microsoft Project can be more expensive."
"I would assume there is a licensing fee. I don't think that it is free."
"Smartsheet has many licensing models. You need to add the package that best suits your requirements. The license is paid per user and it is monthly. The cost was approximately $7 per PC, $15 for professional, and $33 for the enterprise plan."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
11%
Manufacturing Company
11%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise22
 

Questions from the Community

Ask a question
Earn 20 points
Has anyone moved from Microsoft Project to Smartsheet? How has your experience been with Smartsheet?
Hi @Eire Zimmermann, I helped an organization evaluate both MS-Project and Smartsheet when they were conducting their PM tool RFP. The short of it is this, MS Project is not caught up with the mo...
What is your experience regarding pricing and costs for Smartsheet?
Licensing might be cheaper per user. I rate it as seven or eight due to its demanding nature. For personal use, I have a monthly subscription, while the company uses an annual basis.
What needs improvement with Smartsheet?
Currently, I feel that Smartsheet fulfills all my needs. However, I need to investigate more about the product to identify specific areas for improvement.
 

Overview

 

Sample Customers

INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Sony Music, ESPN, Hilton, Unisource, Colliers, Extreme Networks, Groupon, Netflix
Find out what your peers are saying about SAP Build Work Zone vs. Smartsheet and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.