Salesforce Platform and Temenos Quantum compete in the tech solutions category for enterprise platforms. Salesforce Platform seems to have the upper hand in support and community, while Temenos Quantum is preferred for its comprehensive features and value.
Features: Salesforce Platform offers extensive customization options, strong third-party integration capabilities, and a user-friendly interface. Temenos Quantum provides superior cross-platform functionality, enhanced analytics tools, and robust security features.
Room for Improvement: Salesforce Platform users mention the need for less complex customization, better integration of new features with existing ones, and improved mobile experience. Temenos Quantum feedback highlights the necessity for a more intuitive interface, improved documentation to ease the learning curve, and faster performance of the system.
Ease of Deployment and Customer Service: Salesforce Platform users highlight the straightforward deployment process and active community support. Temenos Quantum users report a steeper initial setup but commend the platform’s responsive customer service and detailed guidance.
Pricing and ROI: Salesforce Platform is noted for its scalable pricing structure, making it accessible for various business sizes, with clear and measurable ROI. Temenos Quantum, while higher-priced, is seen as a worthwhile investment due to its extensive features and long-term gains, reflecting positively on its ROI.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Salesforce's scalability was not a problem.
We are using it globally in thirty countries.
Salesforce Platform is absolutely scalable for us.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
Using AI extensively to make the platform easier to use would also be beneficial.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
Salesforce Platform may be on the expensive side.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
It serves as a central repository, and it's an automation tool for our sales team.
The most useful features of Salesforce Platform for us include lead generation, lead management, and pipeline management.
| Product | Market Share (%) |
|---|---|
| Salesforce Platform | 7.8% |
| Temenos Quantum | 6.1% |
| Other | 86.1% |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 26 |
| Large Enterprise | 38 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 10 |
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
Temenos Quantum is a Multiexperience Development Platform (MXDP) that combines ease-of-use and speed of low-code productivity with deep enterprise capabilities for both consumer grade digital experiences across multiple touchpoints and robust backend services for identity, integration, orchestration, business process automation, and business rules management.
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