Sage People vs SmartRecruiters comparison

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Sage People

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Executive SummaryUpdated on Dec 5, 2024

SmartRecruiters and Sage People compete in the recruitment and HR software category. SmartRecruiters has the upper hand with its advanced candidate sourcing and recruitment features.

Features: SmartRecruiters offers strong candidate sourcing capabilities, effective candidate pipeline management, and customization options for recruitment processes. It seamlessly integrates with other systems and supports collaboration among users. Sage People provides comprehensive HR management features including robust reporting, absence management, and payroll integration. It is designed to consolidate various HR processes into a unified system.

Room for Improvement: SmartRecruiters needs to enhance its global accessibility and improve system integration. Users request more advanced onboarding solutions and enhanced customization options. Sage People requires better automation, enhanced reporting capabilities, and increased customization for workflows and interfaces.

Ease of Deployment and Customer Service: SmartRecruiters primarily offers public cloud deployment with responsive customer support through ticket systems, though users want easier access to live help. Sage People provides flexible deployment options including public, private, and on-premises solutions. Its technical support is good, but there are noted delays, and users seek more direct support channels.

Pricing and ROI: SmartRecruiters is priced at the higher end but delivers significant value with comprehensive features that contribute to a positive ROI through streamlined recruitment processes. Discounts for non-profits are appreciated. Sage People's pricing is moderate, ideal for larger SMEs, although potentially costly for startups. Its scalable HR functionalities provide value for extensive usage.

To learn more, read our detailed Sage People vs. SmartRecruiters Report (Updated: April 2026).

Sage People vs. SmartRecruiters

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Helped 893,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sage People

Ranking in Talent Acquisition

17th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Benefits Administration (19th), Talent Management (27th), Cloud HCM (23rd), HR Analytics Software (9th)

SmartRecruiters

Ranking in Talent Acquisition

11th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (2nd)

Mindshare comparison

As of May 2026, in the Talent Acquisition category, the mindshare of Sage People is 2.4%, up from 0.6% compared to the previous year. The mindshare of SmartRecruiters is 3.1%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Acquisition Mindshare Distribution
Product	Mindshare (%)
SmartRecruiters	3.1%
Sage People	2.4%
Other	94.5%

Talent Acquisition

Featured Reviews

Ruth Baker

HRIS Implementation Consultant at a computer software company with 10,001+ employees

A highly scalable product that provides excellent dashboard and reporting features

The initial setup is easy. We need to be technically savvy. We need to have experience with HR systems to be involved in the setups. For someone who's never had an HR system before, it's going to be very overwhelming. The solution has got a lot of functionalities, which is brilliant. It is 90% customizable. We can configure it exactly as we want it. We would definitely need someone with HR systems experience to understand the backend. We can configure the back end as much as we like. We can also do it once we’ve gone live with the system.

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Anudeep Kamuni

Global Lead - TA ops & Analytics | Strategy Growth & Leadership at a recreational facilities/services company with 10,001+ employees

Efficiently automates tasks but lacks certain features in terms of usability

There are a couple of areas of improvement. SmartRecruiter lacks certain features in terms of usability. For instance, we cannot move candidate profiles, interview feedback, notes, and activities related to one candidate when transitioning from one job to another. We have to manually copy and paste everything for that specific candidate. This is a significant drawback. Additionally, the filters are not accurate. The results are inaccurate when filtering multiple criteria, such as country and hiring manager. This level of inaccuracy is unexpected for an application, especially for smaller organizations. It should have been corrected easily. Moreover, the CRM module lacks video reporting capabilities. These are some the biggest improvement I would like to see.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support is astounding and they are one of the best support teams I have had the pleasure to work with."

"Compared to the other HR systems I have used in the past, I can say that Sage is in my top five when it comes to recommendations."

"The solution is beneficial overall."

"It is easy to see all the information we have for a person across two screens, and reports are easy to run, view, amend, and add."

"Sage makes all the information accessible, like pulling a file because an employee needs something ASAP. It's all in the system. It's easy to find old reports if I need them for payroll purposes. It might take days to do some of this work by hand."

"The most valuable feature of Sage People is the integration with our payroll system."

"The product is really easy to customise and configure, and the automation has enabled us to manage several HR processes at the right time in the correct manner."

"The report builder and dashboard builder are very, very good."

More Sage People pros

"With this solution, I was able to add diversity to my recruiting. I was able to source from multiple locations, and I could show where applicants came from. The reporting tools that are on offer, allowed us to expand our reach. We were able to add meaningful diversity into recruiting."

"It is a reliable system, and you can use it for the full cycle of recruitment, easily configuring and adapting it to your processes while everything is tracked in one place."

"The all-encompassing ability to manage the process cohesively out of the SmartRecruiter system was valuable."

"The candidate experience was better because the whole process was there."

"With just a click of a button, we can manage the process. Even generating offer letters and obtaining electronic signatures through DocSign are integrated into this application."

"It was very good to see how the platform works and how easy it became for us to see our data and to analyze the information received."

"It is a really user-friendly tool, and its implementation is quite wide."

"It has a neat functionality built in where it rates candidates. So, before you even look at the resume, you see a rating, and it is based on keywords. For example, it will tell you that an applicant is a frontend engineer and has used React, Angular, etc. It gives you a heads up so that you don't have to go through a hundred resumes on Monday morning eliminating applicants. It will tell you that this applicant's skills match 87%, which is pretty neat. You can skip the ones that are rated 25% or something."

More SmartRecruiters pros

Cons

"In comparison with other HRIS reporting tools (like Discoverer / OBIEE for Oracle, Business Objects, Crystal Reports etc. which I have used extensively for over 10 years), I think that Fairsail’s reports functionality is quite limited and only available for Administrator profiles."

"Its stability could be better."

"Right now, Sage doesn't seem to have what we are looking for when it comes to managing HR tickets. In my previous experiences with other HR software, we had to buy another solution to obtain this functionality, and it would be a great feature for Sage to consider adding. For an HR system, Sage would do very well to include it."

"If Sage People were to become a fully cloud-based solution, it could lead to significant improvements. With the COVID pandemic highlighting the benefits of remote work, a complete shift to cloud-based functionality would be a welcome development for users."

"There is a mash-up of Visualforce and apex triggers which bear down heavily on the system."

"The automation in Sage People could improve. The solution is the best used for data storage but the automation could be better to have more functionality."

"There were a couple of things that we wanted to customize, but we couldn’t do it ourselves."

"Within the absence screens, we have it set up to automatically allow up to five days holiday to carry over. If staff members are allowed to carry over, it’s a bit difficult to add it in easily."

More Sage People cons

"SmartRecruiters' on-click application process could be better."

"There were limitations with the system that we would have liked, but the company in Germany really dictated that, so we couldn't do everything in the system we would have liked to."

"There were limitations with the system that we would have liked, not in the time, but the company in Germany really dictated that. So we couldn't do everything in the system we would have liked to it."

"A disadvantage of being a SaaS solution is that there aren't many customization options because you are literally buying it out of the box."

"There were problems with integrations around other systems and each one had to be custom-built, which took a little while to get set up and running."

"Around 2015 and into '17, I worked at a federal contractor. I had to switch to a different applicant system as I didn't know if SmartRecruiters was OFCCP compliant, which is something that, as a US-based federal contractor, you have to ensure. They should work to appeal to the contractor industry and get the product OFCCP compliant."

"Reporting is always something that can be improved. Currently, it is a little bit complicated when it comes to reporting."

More SmartRecruiters cons

Pricing and Cost Advice

"There is other software on the market that can do similar functions to Sage People that could be better in price. Some solution allows you to do your payroll processes by month or by the process. Small companies could benefit by using another solution."

"We have to purchase the solution's license to use it."

"The price of the solution is reasonable."

"The pricing is reasonable."

"I believe we pay licensing on a yearly basis, but I can't comment on the total amount that we pay on licensing."

"Its cost is moderate for a multi-group licensing model."

"The cost of Sage People varies depending on the financial resources of the organization. While it may be affordable for middle-level companies, it may be more challenging for young companies to bear the cost."

"I think it's reasonably priced. But in comparison to other systems, I would choose them over Sage People, regardless of their prices."

More Sage People pricing and cost advice

"I haven't been so involved with pricing, so I don't have all details, but I know that we are paying per head when it comes to different countries. There is an additional fee for new features that they release. If it is something that we would like to use, we need to pay some extra for it."

"I wasn't involved in its acquisition, but I would assume that SmartRecruiters is pretty pricey."

"SmartRecruiters is an expensive solution."

"There were implementation costs in the first year to get everything set up and running, and then they have various modules on top, which are optional and available at an extra charge."

"Back in 2018, when I engaged with their sales, they wanted to charge around $10,000 for an annual subscription. Depending on your organization, that either could or couldn't be expensive. I personally think it's a fair price. However, I engaged them and negotiated a lower price with them. I think I got closer to $6,000. It came with a commitment of three years."

"They are pretty competitive. As the product matures, it has much more functionality and different pricing models. It can relatively cost a lot more if you want to use additional features, but, in general, it is competitive in the industry. We work on a yearly license agreement based on the company size. There are the support costs, which are a part of the additional cost based on the percentage of the licensing fee. So, it has a license plus support cost. Then, of course, there are other add-on options that we can purchase and procure whenever we want to based on certain negotiated arrangements."

"SmartRecruiters is much better than its competitors. Considering the type of features and services it provides, it is probably one of the best solutions in the market. Others may offer a similar price, but their services won't be that good or the user-friendliness won't be that great. The licensing works based on how many users are there in a company. If you are using other functionalities, like CRM and HRS, the price increases."

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Top Industries

By visitors reading reviews

Comms Service Provider

15%

Construction Company

11%

Marketing Services Firm

Outsourcing Company

Comms Service Provider

11%

Healthcare Company

10%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	7
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	4
Large Enterprise	8

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Compared 13% of the time

Ashby vs SmartRecruiters

Compared 11% of the time

SAP SuccessFactors Recruiting vs SmartRecruiters

Compared 10% of the time

SAP SuccessFactors vs SmartRecruiters

Compared 8% of the time

HiredScore vs SmartRecruiters

Compared 3% of the time

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Product Reports

Sage People

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Download SmartRecruiters product report

Also Known As

Fairsail

No data available

Overview

Sage People offers customizable reporting, system integration, and HR management capabilities tailored to companies managing diverse teams globally through Salesforce technology. It enhances workforce engagement and enables seamless interaction with payroll and financial systems.

Sage People is built for managing HR services, including payroll integration, employee data handling, and talent acquisition. It provides a visually appealing interface powered by Salesforce, enhancing employee processes with functions like time-off management and legally compliant reporting. Implementation supports global operations across APAC, EMEA, and Americas, optimizing workforce engagement and standardizing HR processes.

What are Sage People's key features?

Customizable Reporting: Enables detailed analysis and evaluation of HR metrics
Payroll Integration: Seamlessly connects with payroll systems to streamline financial transactions
Global Team Visualization: Visualizes team structures for better management
Employee Information Management: Centralizes employee data for easy access and updates
Cloud and On-Premise Support: Allows flexibility in deployment and ensures robust performance

What benefits are important to consider in reviews?

Process Standardization: Facilitates consistent HR practices across various regions
Employee Engagement: Enhances workforce interaction and satisfaction
Mobile Access: Provides remote accessibility for team management
Efficient Integration: Connects with existing financial systems for simplified workflows

Sage People is widely used across industries for efficient HR management, especially in talent acquisition and onboarding processes. Its adaptability enables companies to customize according to workforce requirements, whether in the cloud or on-premise, supporting comprehensive payroll management and application oversight.

Sage

SmartRecruiters offers user-friendly recruitment solutions, excelling in diverse candidate sourcing, cost-efficiency, and seamless integration. It simplifies candidate tracking, job publication, and communication while providing valuable data analysis and customizable workflows.

SmartRecruiters is a comprehensive talent acquisition and applicant tracking system that streamlines recruitment from job postings to offer letters. Healthcare organizations utilize SmartRecruiters for its seamless HRS integration and candidate tracking, valuing its capability to source diverse candidates. It facilitates efficient job publication, resume analysis, interview scheduling, and communication, enhancing recruitment through automated notifications and feedback features. However, challenges like regulatory compliance, customization options, and integration with other systems persist. Users cite issues such as complex application processes, language barriers, and inefficiencies in workflow customization.

What are the most important features of SmartRecruiters?

User-Friendliness: Easy to navigate and use, facilitating feedback sharing.
Candidate Tracking: Effective management of the candidate lifecycle.
Job Publication: Efficient posting and advertising of job positions.
Data Analysis: Provides valuable insights through reporting tools.
Customizable Workflows: Tailors processes to meet specific needs.

What benefits should users look for in reviews?

Cost Efficiency: Reduces expenses in the recruiting process.
Diverse Candidate Sourcing: Supports inclusivity and broadens talent pool.
Integration Capabilities: Seamlessly integrates with HRS for streamlined operations.
Feedback Mechanisms: Enhances communication with candidates.
Communication Efficiency: Allows for effective candidate interaction.

SmartRecruiters is widely adopted in industries focused on talent acquisition, such as healthcare, emphasizing its user-friendly design and adaptability to low-bandwidth environments. It supports end-to-end recruitment processes, enabling improvements in job requisition creation, career page updates, data management, and offer letter generation, promoting consistency and efficiency.

Sample Customers

Rocketship Education, Monitise, u-blox, SolarWinds, Mitsubishi, SmartStream, Canonical, Betfair

Atlassian, Aol, IBM, Napa, Skechers

Sage People vs. SmartRecruiters