Rapid7 InsightIDR vs SentinelOne Singularity Complete comparison

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6,000 views|4,488 comparisons
97% willing to recommend
Rapid7 Logo
1,476 views|759 comparisons
95% willing to recommend
SentinelOne Logo
16,303 views|8,383 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Rapid7 InsightIDR and SentinelOne Singularity Complete based on real PeerSpot user reviews.

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Rapid7 InsightIDR vs. SentinelOne Singularity Complete Report (Updated: March 2024).
770,428 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus.""The threat intelligence is excellent.""The incident threat response and its ability to facilitate effective remediation against threats are the standout features.""The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management.""A crucial aspect for our team is the inclusion of identity and access management tools from the vendor.""Setting up Microsoft 365 Defender is easy. It's a user-friendly solution that provides threat protection. It has good stability and scalability.""I like how Microsoft XDR and the other Microsoft products are integrated into a single unified security stack covering identity access management, endpoint protection, email, cloud applications, etc.""The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."

More Microsoft Defender XDR Pros →

"It improved my organization by building a security alerting program.""The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days.""Rapid7's reporting is more robust than Tenable's.""Log search allows us to dive deep into aggregated logs and query all event types at once.​""Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network.""The incident case management is the most valuable feature. Even though there's always something I find I would like to add to that feature, the ability to quickly sort through all the logs, network and endpoint data, etc., and add it to an incident case as part of the investigation, is nice. Having it automatically timeline that additional data into the original incident timeline, and correlate it to other notable events and activities on the network, results in a huge improvement in our overall confidence that we've quickly traced down the right source of an issue.""Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling.""Very intuitive and easy to set up."

More Rapid7 InsightIDR Pros →

"The most useful feature of all is deep visibility.""It has good visibility features and it's straightforward.""In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting.""SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that.""We are able to write some custom rules on SentinelOne.""The hunting feature is most valuable for detecting malicious or suspicious activity.""I like the centralized management with the web dashboard.""I am particularly interested in the new app vulnerability module that is included with the Singularity Complete edition."

More SentinelOne Singularity Complete Pros →

Cons
"Stability could be improved by avoiding frequent changes to the interface.""The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete.""At times, there may be delays in the execution of certain actions and their effects.""The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist.""There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use.""There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups.""Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR.""365 Defender has multiple subsets, including Defender for Cloud Apps. When integrating Defender for Cloud Apps with apps on third-party cloud platforms like AWS or GCP, there are limitations on our ability to control user activities. If Microsoft added more control over third-party products, that would be a game-changer and help us quite a lot."

More Microsoft Defender XDR Cons →

"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment.""The solution's XDR agents cannot compete with the XDR solutions out there yet.""It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required.""InsightIDR's integration with other solutions could be improved. Also, I'd like more control from the portal over what's happening on the endpoint side. For example, when I see an attack on an endpoint, I want to be able to stop it from the portal.""I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR.""They should add more configuration and security features to it.""Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one.""The dashboard is an area that could be simplified."

More Rapid7 InsightIDR Cons →

"It's good on Linux, and Windows is pretty good except that the Windows agents sometimes ask for a lot of resources on the endpoints. That could be in the fine-tuning for scanning. In Mac, they are complaining about the same problems, that it's using a lot of resources, but that could also be that we have to configure what it is scanning and what it should not scan. Currently it scans everything.""I rate Singularity Complete a seven out of ten for affordability. It's more expensive than our previous solution, but it does its job well. At the same time, there is some room for improvement. Cheaper is always better.""The reporting needs improvement and I would like to see a more granular level of administrative privileges.""The update process can be better. It is very easy to deploy, but over a long period, the updating process can be a little messy. In some EDR solutions, you end up with a very good mechanism to push new versions. It could do with a little work in that area. It is not particularly difficult, but it could do with a little work.""Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better.""I would have liked the dashboard to be more user-friendly.""SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful.""I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."

More SentinelOne Singularity Complete Cons →

Pricing and Cost Advice
  • "The solutions price is fair for what they offer."
  • "The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
  • "The price of the solution is high compared to others and we have lost some customers because of it."
  • "Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
  • "We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
  • "The most valuable licensing option is expensive, so pricing could be improved. Licensing options for this solution also need to be consolidated, because they frequently change."
  • "Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
  • "They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."
  • More Microsoft Defender XDR Pricing and Cost Advice →

  • "​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
  • "The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
  • "Licensing is straightforward. If, for some reason, you don’t meet the minimum licensing requirements, there is a third-party managed service that can help."
  • "​Accurately predict your licensing counts as this is a subscription based product.​"
  • "The pricing and licensing are competitive."
  • "Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
  • "It is a reasonably priced solution."
  • "It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
  • More Rapid7 InsightIDR Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration, visibility, vulnerability management, and device identification are valuable.
    Top Answer:There is the cost of the license, and there is the cost of implementation services. Only by enabling a license for your… more »
    Top Answer:The web filtering solution needs to be improved because currently, it is very simple. It is very important. Integrations… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is… more »
    Top Answer:During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its… more »
    Top Answer:We chose Rapid7 because of its price. IBM QRadar charges us based on data storage. Rapid7 InsightIDR charges us based on… more »
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Comparisons
    Also Known As
    Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
    InsightIDR
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment. 

    It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks. 

    Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

    Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

    Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
    Liberty Wines, Pioneer Telephone, Visier
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Financial Services Firm13%
    Computer Software Company13%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    REVIEWERS
    Comms Service Provider21%
    Computer Software Company21%
    Non Tech Company14%
    Security Firm14%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Manufacturing Company8%
    Financial Services Firm8%
    Government6%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Government6%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise23%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business61%
    Midsize Enterprise21%
    Large Enterprise18%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise20%
    Large Enterprise54%
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Rapid7 InsightIDR vs. SentinelOne Singularity Complete
    March 2024
    Find out what your peers are saying about Rapid7 InsightIDR vs. SentinelOne Singularity Complete and other solutions. Updated: March 2024.
    770,428 professionals have used our research since 2012.

    Rapid7 InsightIDR is ranked 13th in Extended Detection and Response (XDR) with 29 reviews while SentinelOne Singularity Complete is ranked 2nd in Extended Detection and Response (XDR) with 177 reviews. Rapid7 InsightIDR is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Rapid7 InsightIDR writes "An affordable product that is easy to use and has many advanced features and default templates". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our Rapid7 InsightIDR vs. SentinelOne Singularity Complete report.

    See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.

    We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.